Customer reviews from frigidaire.com
Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Average customer rating
4.5
(2,385 Reviews)
Rating breakdown 2,385 reviews
5 Stars
1,787
4 Stars
322
3 Stars
97
2 Stars
61
1 Star
118
Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Customer Rating
5
Freezer Perfect
on April 29, 2026
Posted by: NDA freezer
[This review was collected as part of a promotion.] We are very pleased with our new freezer for our church. It will accommodate all the necessary items we need for our congregation.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, May 1, 2026
Thank you for your feedback.
We’re very pleased to hear that your 19 Cu. Ft. Single-Door Freezer is meeting the needs of your church congregation. It’s great to know the capacity is sufficient for storing the necessary items and supporting your community’s requirements.
We appreciate you taking the time to share your experience, and we’re glad the freezer is serving you well. If you ever need assistance, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Jessica
We’re very pleased to hear that your 19 Cu. Ft. Single-Door Freezer is meeting the needs of your church congregation. It’s great to know the capacity is sufficient for storing the necessary items and supporting your community’s requirements.
We appreciate you taking the time to share your experience, and we’re glad the freezer is serving you well. If you ever need assistance, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
New fridge and freezer
on April 28, 2026
Posted by: Holley65
[This review was collected as part of a promotion.] We love our new fridge and freezer, the ice maker is amazing and the water inside the fridge is a nice added touch.
Response from frigidaire.comBy Maico, Online Outreach Specialist, April 30, 2026
Hello there, Holley65! Thank you for sharing your feedback! We’re thrilled to hear that you love your new refrigerator and freezer. It’s great to know the ice maker is performing well for you and that you’re enjoying the convenience of the in-door water feature.
If you have any additional suggestions, comments, or concerns, please feel free to join us via Live Chat on our website or reach out to our Customer Support team by dialing 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
If you have any additional suggestions, comments, or concerns, please feel free to join us via Live Chat on our website or reach out to our Customer Support team by dialing 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
1
Do not Buy
on April 28, 2026
Posted by: Pmartin
I Bought this refrigerator a year ago, and it has been a bad decision and a terrible experience. I've had repeated issues with the door, the fans, and the control board. the producto is unreliable and not worth the money. I'm no longer using it and its now sitting in my garage
Response from frigidaire.comBy Patrick, Online Outreach Specialist, May 1, 2026
Hi Pmartin!
We’re truly sorry to hear about your experience, and we completely understand how frustrating and disappointing it must be to invest in a refrigerator only to face repeated issues with the door, fans, and control board. We sincerely apologize for the trouble and inconvenience this has caused.
While we have not been able to locate any previous communication from you in our system, please know that we are still here and would truly like the opportunity to help. Please connect with us through Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, available Monday through Friday from 8:30 a.m. to 8:00 p.m. EST, and we’ll be happy to assist in any way we can. — Patrick
We’re truly sorry to hear about your experience, and we completely understand how frustrating and disappointing it must be to invest in a refrigerator only to face repeated issues with the door, fans, and control board. We sincerely apologize for the trouble and inconvenience this has caused.
While we have not been able to locate any previous communication from you in our system, please know that we are still here and would truly like the opportunity to help. Please connect with us through Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, available Monday through Friday from 8:30 a.m. to 8:00 p.m. EST, and we’ll be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
New Fridge Organization
on April 27, 2026
Posted by: MarshaO3
[This review was collected as part of a promotion.] The interior is beautiful. Love the lighting and the colors of everything. I wish the crisper drawer was larger because all of the veggies we eat do not fit.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 28, 2026
Thank you for sharing your feedback on the 19 Cu. Ft. Single-Door Refrigerator.
We’re glad to hear that you’re enjoying the interior design, especially the lighting and overall appearance—it’s great to know the visual presentation of the refrigerator is meeting your expectations.
We also appreciate your comment regarding the crisper drawer size. Your feedback about vegetable storage capacity is very helpful and will be shared with the appropriate product teams for consideration in future design improvements.
Thank you again for taking the time to share your experience. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
We’re glad to hear that you’re enjoying the interior design, especially the lighting and overall appearance—it’s great to know the visual presentation of the refrigerator is meeting your expectations.
We also appreciate your comment regarding the crisper drawer size. Your feedback about vegetable storage capacity is very helpful and will be shared with the appropriate product teams for consideration in future design improvements.
Thank you again for taking the time to share your experience. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
Easy to organize!
on April 25, 2026
Posted by: Deon26
[This review was collected as part of a promotion.] I love all the shelves and compartments. Easy to access what we need. Feels very high quality. We love it.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, April 28, 2026
Hi Deon26!
Thank you for sharing your feedback! We’re so glad to hear that you’re enjoying your freezer and finding the shelves and compartments easy to use and well organized. It’s great to know it feels high quality and makes accessing your items simple and convenient.
We truly appreciate your kind words and are happy the freezer is meeting your expectations. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your feedback! We’re so glad to hear that you’re enjoying your freezer and finding the shelves and compartments easy to use and well organized. It’s great to know it feels high quality and makes accessing your items simple and convenient.
We truly appreciate your kind words and are happy the freezer is meeting your expectations. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 25, 2026
Posted by: Jake True
[This review was collected as part of a promotion.] We have enjoyed our new refrigerator. The professional series is beautiful and holds a ton oaf food.
Response from frigidaire.comBy Maico, Online Outreach Specialist, April 27, 2026
Hi Jake, thank you for sharing your feedback! We’re delighted to hear you’re enjoying your new refrigerator and that the Professional Series design is a great fit for your kitchen. It’s wonderful to know you’re happy with both its appearance and the spacious interior capacity.
We truly appreciate you choosing Frigidaire and taking the time to share your experience.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
We truly appreciate you choosing Frigidaire and taking the time to share your experience.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Hoping it is as durable as it is beautiful
on April 24, 2026
Posted by: SPNu
[This review was collected as part of a promotion.] Perfect for what I wanted - I hope it's durable.
Response from frigidaire.comBy John, Online Outreach Specialist, April 24, 2026
Hello, SPNu. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Home New Fridge-Freezer
on April 20, 2026
Posted by: MA2FLL
[This review was collected as part of a promotion.] Our new home needed a new garage Fridge-Freezer and the Frigidaire-Single Door Freezer and Single Door Refrigerator fit the bill. Easily positioned in the garage, they look beautiful and are functional.
Response from frigidaire.comBy Chris, Online Outreach Specialist, April 20, 2026
We’re delighted to hear that the single-door refrigerator and freezer were a great fit for your garage setup. It’s wonderful that they were easy to position, look great, and are serving your needs well in your new home.
We truly appreciate your feedback and are glad the appliances are working out so well for you. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
We truly appreciate your feedback and are glad the appliances are working out so well for you. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com