Customer reviews from frigidaire.com
Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Average customer rating
4.5
(2,419 Reviews)
Rating breakdown 2,419 reviews
5 Stars
1,811
4 Stars
327
3 Stars
98
2 Stars
62
1 Star
121
Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Customer Rating
5
Full side refrig
on July 17, 2026
Posted by: Seaturtle saver
[This review was collected as part of a promotion.] I love my full size refrig and freezer. Thought it us smaller then my last one I have organized it and everything is easy to see.
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 21, 2026
Hi Seaturtle saver, thank you for taking the time to share your wonderful feedback! We're delighted to hear that you're loving your Frigidaire full-size refrigerator and freezer. It's great to know that, despite its different size, you've been able to organize everything well and easily see and access your items. We truly appreciate you choosing Frigidaire and hope you continue to enjoy your appliances for years to come.
If you ever have any questions or need assistance with your refrigerator, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
If you ever have any questions or need assistance with your refrigerator, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Clean modern look and excellent storage bins and shelves
on July 17, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] This model fits perfectly in a modern kitchen and offeres excellent, well lit storage with excellent storage options for fruits, vegetables and meats. The water dispensor is well integrated and easy to use, and access to the water filter is easy and does not requiring moving the unit to access it
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 21, 2026
Hi Gordon Freeman, thank you for taking the time to share your wonderful feedback! We're delighted to hear that you're enjoying your Frigidaire Single-Door Refrigerator. It's great to know that its clean, modern design fits perfectly in your kitchen and that you're pleased with the spacious, well-lit interior, versatile storage options, and the convenience of the integrated water dispenser and easily accessible water filter. We truly appreciate you choosing Frigidaire and hope you continue to enjoy your refrigerator for years to come.
If you ever have any questions or need assistance with your refrigerator, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
If you ever have any questions or need assistance with your refrigerator, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
Love the look.. needs additional shelving
on July 13, 2026
Posted by: Loving Tims Ford Lake
[This review was collected as part of a promotion.] We bought the freezer/refrigerator side by side for a vacation home. We usually have 8-12 people. I love the look of the side by side units. I would love it if they could make it a little deeper and it really needs an additional shelf in both units bc there is a lot of unusable space due to what appears to be a missing shelf. I guess I could buy additional shelves but I really think they should be included. I’ll have to ad some photos when I return at the end of the month.
Response from frigidaire.comBy Sam, Online Outreach Specialist, July 13, 2026
Hello Loving Tims Ford Lake!
Thank you for taking the time to share your feedback about your Frigidaire 19 Cu. Ft. Single-Door Refrigerator, model FPRU19F8WF. We're delighted to hear that you love the look of your side-by-side refrigerator and freezer. We also appreciate your thoughtful suggestions regarding the shelving and interior storage. Feedback like yours is invaluable and helps us improve our products for future customers.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing Frigidaire and for sharing your experience with us!~Sam
Thank you for taking the time to share your feedback about your Frigidaire 19 Cu. Ft. Single-Door Refrigerator, model FPRU19F8WF. We're delighted to hear that you love the look of your side-by-side refrigerator and freezer. We also appreciate your thoughtful suggestions regarding the shelving and interior storage. Feedback like yours is invaluable and helps us improve our products for future customers.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing Frigidaire and for sharing your experience with us!~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
So far so good!
on July 9, 2026
Posted by: Kimicament
[This review was collected as part of a promotion.] It's a large fridge. We have plenty of space. Didn't know where the water was till we finally saw the button to push in.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 13, 2026
Hi there. Thank you for sharing your experience with your Frigidaire refrigerator! We’re glad to hear that you’re enjoying the spacious design and having plenty of room for your food and beverages.
We appreciate your feedback about the water dispenser button. We understand that getting familiar with a new appliance can take some time, and we’re happy you were able to find it. Thank you for choosing Frigidaire—we hope your new refrigerator continues to serve your home well!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We appreciate your feedback about the water dispenser button. We understand that getting familiar with a new appliance can take some time, and we’re happy you were able to find it. Thank you for choosing Frigidaire—we hope your new refrigerator continues to serve your home well!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 9, 2026
Posted by: JarvisD
[This review was collected as part of a promotion.] Love my unit and the features. Couldn’t be happier with my purchase
Response from frigidaire.comBy Rox, Online Outreach Specialist, July 10, 2026
Hi, JarvisD! Thank you for sharing your feedback on your Frigidaire appliance. We’re thrilled to hear that you love your new unit and all of its features.
It’s wonderful to know you’re so happy with your purchase. Your satisfaction means a great deal to us, and we truly appreciate you taking the time to share your experience.
If you ever need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday–Friday, 8:30 a.m. to 8:00 p.m. EST—we’re here to help anytime.
-Rox.
It’s wonderful to know you’re so happy with your purchase. Your satisfaction means a great deal to us, and we truly appreciate you taking the time to share your experience.
If you ever need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday–Friday, 8:30 a.m. to 8:00 p.m. EST—we’re here to help anytime.
-Rox.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Good buy
on July 8, 2026
Posted by: mjody3
[This review was collected as part of a promotion.] Love the sleek look. Very spacious. Loads of ice.
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 9, 2026
Hello Mjody3! Thank you for sharing your feedback with us! We’re happy to hear that you’re enjoying the sleek look, spacious design, and ice-making performance of your Frigidaire appliance. It’s great to know that your purchase has been a good fit for your needs.
We appreciate you choosing Frigidaire and taking the time to share your experience. Your feedback is valuable and helps us continue to improve our products.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support team by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
We appreciate you choosing Frigidaire and taking the time to share your experience. Your feedback is valuable and helps us continue to improve our products.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support team by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
Very good freezer
on July 6, 2026
Posted by: LMS123
[This review was collected as part of a promotion.] Freezer is great! Good size! My only comment is that I also bought the matching refrigerator and the doors squeaks when closing it.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 8, 2026
Hi LMS123!
Thank you for taking the time to share your feedback about your Frigidaire freezer. We're delighted to hear that you are enjoying its size and performance.
We also appreciate you sharing your comment regarding the refrigerator door squeaking. Feedback like yours is important and helps us continue improving our products and the overall customer experience.
Thank you for choosing Frigidaire for your home. If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your feedback about your Frigidaire freezer. We're delighted to hear that you are enjoying its size and performance.
We also appreciate you sharing your comment regarding the refrigerator door squeaking. Feedback like yours is important and helps us continue improving our products and the overall customer experience.
Thank you for choosing Frigidaire for your home. If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
1
Total Piece of Junk
on June 30, 2026
Posted by: ssmk44
Do not buy this piece of junk. We have had two mother board replacements and this refrigerator has iced up, gone into demo mode, shut down, goes into beeping mode on any power outage and does not reset, and has ruined numerous refrigerator full of food! It is only 2.5 years old and has caused us more upset, time, money and grief. And the same goes for the matching freezer which has had to be totally replaced once.
Meanwhile, while I type this our 35 year old refrigerator is holding our food while we wait for a repairman.
Save yourself, it’s too late for us.
Save yourself, it’s too late for us.
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 1, 2026
Hi there, thank you for sharing your feedback. We're truly sorry to hear about the repeated issues you've experienced with your refrigerator and the inconvenience, food loss, and frustration this has caused. We understand how disappointing it is to encounter ongoing performance concerns, especially after multiple repairs and a replacement of the matching freezer.
We'd like the opportunity to review your situation further. Please connect with us via live chat at Frigidaire.com or by calling 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. Our team will be happy to review your case and discuss the available options.
— Reed
We'd like the opportunity to review your situation further. Please connect with us via live chat at Frigidaire.com or by calling 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. Our team will be happy to review your case and discuss the available options.
— Reed
Written by a customer while visiting frigidaire.com