Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Customer Rating
5
Great freezer
on November 11, 2024
Posted by: Live Wire
[This review was collected as part of a promotion.] I really like this freezer; it has tons of room, and nothing gets left in the back to freezer burn because you forgot you had it in the freezer. Great product!
[This review was collected as part of a promotion.] Recently purchased the stand alone fridge and freezer. I highly recommend. We had this set in our old house and we love it even more now.! Not too deep ,nothing gets lost perfect for fridge and freezer for organizing . The ice maker …Amazing !
[This review was collected as part of a promotion.] Really liking our new freezer. Only complaint is that the shelves are a bear to move and if your opening isn’t absolutely perfect the bottom trim bar won’t sit right on the fridge because it’s magnetic rather than screw in.
[This review was collected as part of a promotion.] Thus refrigerator has lots of space. The 4 bins on the side of the door can hold a lot. I put all my juices, sodas, condiments, and much more in those bins which leaves plenty of room on the shelves for other things. I don’t think I will run out of storage space in this fridge. Actually there’s 5 storage bins on the door.
Do not purchase this refrigerator because it does not stay cool. My panel says the temperature is between 33-37 degrees but the temperature gauge I placed in it says it ranges from 50-65. The panel has been changed and it still does not stay cool. I have had issues with mine since I purchased it. Now the back wall gets ice on it. This product is expensive and you pay for the appearance, but unfortunately it is very poor quality.
Response from frigidaire.comBy Jaycee, Online Outreach Specialist, November 5, 2024
Thank you for stopping by and taking the time to provide us with a review. We appreciate your honest feedback on our product. Please accept our sincerest apology for all the inconvenience this may have caused you, as this is not the ownership experience we want to leave you with.
We could understand your disappointment; our team will evaluate your review to help in implementing future design improvements to our product lines, as our design and engineering teams are constantly monitoring our brand pages for feedback and experience such as yours for future reference.
We take great satisfaction in meeting your high standards for quality, and if there is anything we can do to improve your experience or have any specific assistance with the appliance, feel free to connect with us on a call by dialing 1-800-374-4432, Monday-Friday 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you.