Customer reviews from frigidaire.com
Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Average customer rating
4.5
(2,421 Reviews)
Rating breakdown 2,421 reviews
5 Stars
1,811
4 Stars
328
3 Stars
99
2 Stars
62
1 Star
121
Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Customer Rating
4
Love it!
on December 26, 2024
Posted by: sgill91
[This review was collected as part of a promotion.] Great appliance, looks beautiful
Written by a customer while visiting frigidaire.com
Customer Rating
3
on December 25, 2024
Posted by: rber
Can't find replacement water filter. Fridge model is FPRU19F8WF
Response from frigidaire.comBy Jaycee, Online Outreach Specialist, December 26, 2024
Hi, our valued customer! Thank you for stopping by and for providing us with a review. We're sorry if you're having trouble finding the replacement water filter for your model unit, and please accept our sincerest apologies for any inconvenience this may have caused you.
One of our main goals is customer satisfaction, and please be on the lookout for the email I sent you in regards to the details on the appropriate water filter code as well as steps by steps on how to replace it.
If there is anything we can do to improve your experience or have any other specific assistance with your appliance, we have our customer service team available via Live Chat and Frigidaire US hotline at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8:00 p.m. EST.
Best regards,
Juan
One of our main goals is customer satisfaction, and please be on the lookout for the email I sent you in regards to the details on the appropriate water filter code as well as steps by steps on how to replace it.
If there is anything we can do to improve your experience or have any other specific assistance with your appliance, we have our customer service team available via Live Chat and Frigidaire US hotline at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8:00 p.m. EST.
Best regards,
Juan
Written by a customer while visiting frigidaire.com
Customer Rating
5
I now have a Fabulous Frigidaire Filled home!
on December 24, 2024
Posted by: 9580
[This review was collected as part of a promotion.] Freezer is not the only new appliance but it’s amazing!! So huge ans so easy to organize! I recently built a new home…I filled with all Frigidaire products. They are beautiful and sleek and amazing products. I have a new tower, gas cooktop, column fridge and freezer, dishwasher and more. i purchased these products and recommend them o all it friends and family. Makes my home so efficient and I only need one refrigerator with this newer almost 60 inch spread of freezer and fridge!! Amazing deal!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love the design!
on December 22, 2024
Posted by: Bazart
[This review was collected as part of a promotion.] Very thoughtful layout. I would recommend this option to anyone looking for high value in a side-by-side counter-depth appliance. Combined with the refrigerator, everything is visible, accessible, and handy. Inventory before shopping is a breeze!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Poor Quality
on December 21, 2024
Posted by: GJP23
[This review was collected as part of a promotion.] I have had this 'professional' refrigerator for only 3 years and it is rusting at the bottom inside the refrigerator. Have never in my 48 years seen this happen. POOR QUALITY.
Response from frigidaire.comBy Christi, Online Outreach Specialist, December 24, 2024
Hello, valued customer. Thank you for bringing this to our attention, and we’re truly sorry to hear about the rusting issue you’ve experienced with your refrigerator. This is certainly not the quality we aim to provide, and we understand your frustration. Stainless steel contains chromium, which reacts with the oxygen in the air to form a protective film on the surface of stainless steel. This can occur in areas that have salt in the air. This protective layer prevents stainless steel from rusting or oxidizing in the traditional sense of red oxide flaking off the steel. If you do see a rust-like texture forming on your stainless steel, it is most likely iron particles or contaminants on the surface. If you have surface oxidation on your appliance or your product, you may want to clean it with hot and soapy water or use a cleaner such as a stainless-steel cleaning polish and conditioner, which some of our consumers have used and found very helpful.
If you ever need further assistance, please reach out to us by sending a DM through this channel, via live chat at Frigidaire.com, or by phone at 1-800-374-4432. Monday-Friday, 8:30am-8pm ET, Saturday, 9am-6pm ET, Holiday Hours: 12/24 and 12/31, 8:30am-5:30pm ET, and our experts will be happy to assist. However, we are closed on 12/25 and 1/1. - Christi
If you ever need further assistance, please reach out to us by sending a DM through this channel, via live chat at Frigidaire.com, or by phone at 1-800-374-4432. Monday-Friday, 8:30am-8pm ET, Saturday, 9am-6pm ET, Holiday Hours: 12/24 and 12/31, 8:30am-5:30pm ET, and our experts will be happy to assist. However, we are closed on 12/25 and 1/1. - Christi
Written by a customer while visiting frigidaire.com
Customer Rating
5
FPRU19F8WF
on December 21, 2024
Posted by: McEachern Fridge
[This review was collected as part of a promotion.] The refrigerator is easy to open and close. It works great and has a nice-looking aesthetics. I'm happy with the features of the refrigerator.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Freezer
on December 19, 2024
Posted by: Brian Satisfied Customer
[This review was collected as part of a promotion.] This freezer replaces a 27 year old Frigidaire freezer that finally needed to go. The organization and finish on the interior of this freezer is outstanding and it gets very cold.
Written by a customer while visiting frigidaire.com
Customer Rating
4
It's a fridge
on December 17, 2024
Posted by: Duck222
[This review was collected as part of a promotion.] Works better than prior model. So far has not frozen food yet. Size wise it is bigger than the prior model..just wish I didn't have to replace both fridge and freezer when the old fridge gave out because of faulty design of the door with plastic parts for the hinge.
Written by a customer while visiting frigidaire.com