Customer reviews from frigidaire.com
Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Stainless steel
Average customer rating
4.5
(2,184 Reviews)
Rating breakdown 2,184 reviews
5 Stars
1,634
4 Stars
292
3 Stars
92
2 Stars
59
1 Star
107
Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Stainless steel
Customer Rating
5
Makes kitchen look GREAT
on June 5, 2023
Posted by: cdrg
[This review was collected as part of a promotion.] You can either put this together side by side with the fridge or do what we did and separate them. We bought this along with the fridge to replace our old Electrolux ones. What makes this one better is the ice maker being lower and with two trays and a scooper. The old one was high and you had to use your hands basically to get the ice. Plus this one has magnetized doors so the family can put all their stuff on the doors again
Written by a customer while visiting frigidaire.com
Customer Rating
1
on July 24, 2024
Posted by: Jax38
Water from dispenser never gets cold. I've tried everything and it doesn't work.
Response from frigidaire.comBy Christi, Online Outreach Specialist, July 29, 2024
Thank you for bringing this to our attention, and we're sorry to hear that the appliance did not live up to your expectations, Jax38. Our team will evaluate your review to help implement future design improvements to our product lines. Knowing what is most important to our family only helps us design more products with a better understanding of what is needed for you. Please know that we strive to produce quality products, and your feedback does not go unnoticed. While we were unable to locate any contact with us pertaining to your concerns, we would like to ensure that you are properly assisted and that your appliance is performing as designed. So that we can do so, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will dive right in. We look forward to speaking with you! - Christi
Written by a customer while visiting frigidaire.com
Customer Rating
1
Bad
on May 8, 2021
Posted by: Fogking
[This review was collected as part of a promotion.] I used just 2 weeks and light sensor was not working.
Also the trim wasn't installed. So I have to to remove all foods out when they install it.
Uncomfortable
Also the trim wasn't installed. So I have to to remove all foods out when they install it.
Uncomfortable
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist, May 10, 2021
Hello,
While we love to hear from our extended family. We don't like when they are unhappy with their appliances. We are happy that our service provider was able to resolve this matter quickly. Please know we are here should you need additional assistance. You can even chat with our live chat team here Mon-Fri, 8:30 am - 8 pm EST.
-R'Shaye
While we love to hear from our extended family. We don't like when they are unhappy with their appliances. We are happy that our service provider was able to resolve this matter quickly. Please know we are here should you need additional assistance. You can even chat with our live chat team here Mon-Fri, 8:30 am - 8 pm EST.
-R'Shaye
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love this freezer
on December 4, 2024
Posted by: Lynda12345
[This review was collected as part of a promotion.] I had to replace my older model and I love the new features- they moved the ice maker and it makes more room and easier to get the ice
Written by a customer while visiting frigidaire.com
Customer Rating
4
Not deep enough
on July 11, 2021
Posted by: CCca
[This review was collected as part of a promotion.] Great fridge with the only flaw being that it’s not deep enough. Well designed and functionsl. I will need an extra one in the laundry room.
Written by a customer while visiting frigidaire.com
Customer Rating
5
ABSOLUTELY STUNNING!!
on July 28, 2021
Posted by: Le Palais
[This review was collected as part of a promotion.] It turned my kitchen into a showpiece!!
Just magnificent and clean looking and so easy to use and wipe clean!!
Just magnificent and clean looking and so easy to use and wipe clean!!
Written by a customer while visiting frigidaire.com
Customer Rating
5
on September 22, 2023
Posted by: Reddog024
[This review was collected as part of a promotion.] We replaced the older version of the Frigidaire column refrigerator and so far we are very happy with our purchase the refrigerator is bigger than the old one (17 years). The new feature of having water on the inside of the refrigerator is a nice feature as it keeps the outside of the refrigerator nice and clean
Written by a customer while visiting frigidaire.com
Customer Rating
1
Unsatisfied customer
on October 30, 2023
Posted by: Yarbro
I don’t know who designed this fridge but they should be fired. The door shelving can’t accommodate a jar of mayonnaise, no compartment for butter, there are only to shelves which aren’t very deep. The meat drawer doesn’t work for a pack of bacon
Response from frigidaire.comBy Maria, Online Outreach Specialist, October 31, 2023
Thank you for your time and willingness to share your feedback and opinion. We’re sorry your experience didn’t match your expectations. Please know that your comments are vital to us in improving future appliances. Rest assure that our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. Should you need any further assistance, please don't be hesitant to reach out to and we will be very happy to help. You can connect with us via live chat or call us at 1-800-374-4432 Monday-Friday 8:30 am- 8:00 pm EST. - Maria
Written by a customer while visiting frigidaire.com