Customer reviews from frigidaire.com
Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Stainless Steel
Average customer rating
4.5
(2,154 Reviews)
Rating breakdown 2,154 reviews
5 Stars
1,613
4 Stars
287
3 Stars
89
2 Stars
59
1 Star
106
Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Stainless Steel
Customer Rating
2
Not Great
on August 18, 2021
Posted by: Hillnetter
Let me start by saying it looks great and the internal components work great! However, it came with a faulty hinge, 2 weeks ago, 1 week after delivery, my 11 year old went to open the refrigerator and it came off the hinge landed on him, hit the corner of the island and now we have a huge dent in the door and a top hinge that does not work. After waiting 1 year and 24 days for this refrigerator, we are disappointed!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice and large
on January 22, 2024
Posted by: Buczynski1
[This review was collected as part of a promotion.] We looked at many refrigerators and settled on the single door fridge and freezer. We wanted the extra room for storing our food without breaking the bank. The french door styles with freezer either at the bottom or the top were crazy expensive or did not serve our needs. We had the space and wanted something functional for our needs.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Amazing
on November 17, 2024
Posted by: MEAP
[This review was collected as part of a promotion.] We upgraded from our older fridge and freezer models to the latest ones, and we couldn’t be more thrilled. The improvements are impressive across the board—everything from the sleek, modern design to the enhanced functionality has completely transformed our kitchen experience. The storage is more efficient, the temperature controls are more precise, and the overall aesthetic is stunning. These new models have exceeded our expectations in every way, and we’re absolutely obsessed!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Loud and Won't Cycle
on May 27, 2021
Posted by: keholloway88
Freezer was delivered yesterday (5/26/21) and has been constantly running since it was plugged in. It won't ever cycle off. And it is very loud (50+ decibels) when running.
Response from frigidaire.comBy Hailea, Online Outreach Specialist, June 1, 2021
Thank you so much for sharing your story with us! Please keep in mind that modern energy-efficient compressors are designed to run 100% of the time except during the defrost cycle. At times it will run faster, such as after a defrost cycle. Now, its fantastic to see you’ve already been working with us to make sure everything is working as designed. If any concerns continue after your service visit, please make sure to reconnect with us so we can continue to investigate for you! – Hailea
Written by a customer while visiting frigidaire.com
Customer Rating
1
Broken upon install
on July 1, 2022
Posted by: Britt331
[This review was collected as part of a promotion.] We didn’t even have the unit for a week and the ice maker would not make ice. Turns out the line is frozen and the unit is not repairable.
Response from frigidaire.comBy Anna, Online Outreach Specialist, July 6, 2022
Thanks for taking time to reach out regarding your concerns. I am so sorry to hear you haven’t had the best experience trying to reach our company. Be on the lookout for an email from us so we can gather more details and get this resolved as quickly as possible.
Kindly, Anna
Kindly, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
5
Makes kitchen look GREAT
on June 5, 2023
Posted by: cdrg
[This review was collected as part of a promotion.] You can either put this together side by side with the fridge or do what we did and separate them. We bought this along with the fridge to replace our old Electrolux ones. What makes this one better is the ice maker being lower and with two trays and a scooper. The old one was high and you had to use your hands basically to get the ice. Plus this one has magnetized doors so the family can put all their stuff on the doors again
Written by a customer while visiting frigidaire.com
Customer Rating
1
Bad
on May 8, 2021
Posted by: Fogking
[This review was collected as part of a promotion.] I used just 2 weeks and light sensor was not working.
Also the trim wasn't installed. So I have to to remove all foods out when they install it.
Uncomfortable
Also the trim wasn't installed. So I have to to remove all foods out when they install it.
Uncomfortable
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist, May 10, 2021
Hello,
While we love to hear from our extended family. We don't like when they are unhappy with their appliances. We are happy that our service provider was able to resolve this matter quickly. Please know we are here should you need additional assistance. You can even chat with our live chat team here Mon-Fri, 8:30 am - 8 pm EST.
-R'Shaye
While we love to hear from our extended family. We don't like when they are unhappy with their appliances. We are happy that our service provider was able to resolve this matter quickly. Please know we are here should you need additional assistance. You can even chat with our live chat team here Mon-Fri, 8:30 am - 8 pm EST.
-R'Shaye
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love this freezer
on December 4, 2024
Posted by: Lynda12345
[This review was collected as part of a promotion.] I had to replace my older model and I love the new features- they moved the ice maker and it makes more room and easier to get the ice
Written by a customer while visiting frigidaire.com