Hello, valued customer. Thank you for bringing this to our attention, and we’re truly sorry to hear about the rusting issue you’ve experienced with your refrigerator. This is certainly not the quality we aim to provide, and we understand your frustration. Stainless steel contains chromium, which reacts with the oxygen in the air to form a protective film on the surface of stainless steel. This can occur in areas that have salt in the air. This protective layer prevents stainless steel from rusting or oxidizing in the traditional sense of red oxide flaking off the steel. If you do see a rust-like texture forming on your stainless steel, it is most likely iron particles or contaminants on the surface. If you have surface oxidation on your appliance or your product, you may want to clean it with hot and soapy water or use a cleaner such as a stainless-steel cleaning polish and conditioner, which some of our consumers have used and found very helpful.

If you ever need further assistance, please reach out to us by sending a DM through this channel, via live chat at Frigidaire.com, or by phone at 1-800-374-4432. Monday-Friday, 8:30am-8pm ET, Saturday, 9am-6pm ET, Holiday Hours: 12/24 and 12/31, 8:30am-5:30pm ET, and our experts will be happy to assist. However, we are closed on 12/25 and 1/1. - Christi