Customer reviews from frigidaire.ca
Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Average customer rating
4.4
(144 Reviews)
Rating breakdown 144 reviews
5 Stars
96
4 Stars
31
3 Stars
7
2 Stars
1
1 Star
9
88%of customers recommend this product.
(
119 out of
135)
Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Customer Rating
3
Replacement for previous
on February 24, 2025
Posted by: Tan25
Bought this one to replace the last one that died a month after its warranty ran out. Gone are the days of appliances lasting decades, if they make five years I guess you’re doing well. We went with this one again after the repair company recommended by Fridgaire provided such bad service Fridgaire had to step in and make things right. The service provided by Fridgaire was exceptional.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Christian, Online Outreach Specialist, February 27, 2025
First and foremost, please accept our sincerest apologies for the unsatisfactory experience you had with us. We thank you for your willingness to share your opinions and for your personal contribution to helping us better understand and meet our customers needs going forward. Please know that your feedback will not go unnoticed, as our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.ca or call us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
Christian
Best Regards,
Christian
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Frigidaire freezer
on February 18, 2025
Posted by: Calgary customer
My parents did own Frigidaire products in the 70s. Our brand new unit is also well built and silent
Our first month of use is great. Everything can be orderly placed
Our first month of use is great. Everything can be orderly placed
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Loving it!
on February 16, 2025
Posted by: Hrvhrvhrv
This has been in our home for a couple months now and it is awesome! Spacious, all parts are easily accessible for quick storage and it’s very easy to find what you’re looking for
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
1
Drawers don't fit
on February 6, 2025
Posted by: Jf24
This is our second one and the quality has changed. Both drawer does not fit into the groove and falls down on one side when you open them. The installer looked at it and said he can't fix it because it is a manufacturing error. Also the new trim kit doesn't fit properly and costs double the price now. The installer had tried 4 different days and even took it home to cut pieces off. Very disappointed because my brand new all fridge and freezer have blue painters tape to stop it scratching our custom cabinetry and it looks terrible
No, I would not recommend this to a friend.
Response from frigidaire.caBy Jessica, Online Outreach Specialist, February 10, 2025
Hi valued customer,
Thank you for sharing your feedback with us. We take your feedback seriously, and I apologize for the inconvenience this has caused. This is certainly not the experience we want you to have with our products.
If you need further assistance, or if you’d like to discuss this matter in more detail, please contact us via Live Chat or by calling 1-800-669-6779, Monday through Friday, 8:30 a.m.–8:00 p.m. EST. Our team is ready to assist and ensure this is handled properly.
Thank you for sharing your feedback with us. We take your feedback seriously, and I apologize for the inconvenience this has caused. This is certainly not the experience we want you to have with our products.
If you need further assistance, or if you’d like to discuss this matter in more detail, please contact us via Live Chat or by calling 1-800-669-6779, Monday through Friday, 8:30 a.m.–8:00 p.m. EST. Our team is ready to assist and ensure this is handled properly.
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Perfect organization
on January 22, 2025
Posted by: Dr T
This fridge freezer side by side combination with trim kit was exactly what we were looking for to complete our kitchen. The freezer organization is amazing. The internal ice system is incredible. We never run out of ice even when entertaining. The perfect combo for a large capacity fridge and freezer option.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Great looking Freezer, purchased the single door refrigerator also
on January 17, 2025
Posted by: Erie79
Happy with the freezer so far. We have had no problems with Frigidaire products. Our last appliance lasted over 18 years.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Great look, great features and lots of room
on January 12, 2025
Posted by: Mach1
Great look, great features and lots of room in this unit, very well designed, second tray for ice machine is a great addition
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Frigidaire Professional 19 Cu. Ft. Single-Door Freezer
on December 30, 2024
Posted by: Luim
This unit has a great look to it and presents like a professional unit, the inside also the same. The settings panel is sleek and has that professional feel and look. Some of the inside door shelves seem to be slightly lower grade than the rest of the unit. So far, this is a great freezer and would recommend, it is on the expensize side for a full size freezer.
Written by a customer while visiting frigidaire.ca