Customer reviews from frigidaire.ca
Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Average customer rating
4.4
(150 Reviews)
Rating breakdown 150 reviews
5 Stars
97
4 Stars
34
3 Stars
7
2 Stars
2
1 Star
10
87%of customers recommend this product.
(
122 out of
140)
Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Customer Rating
4
Vary spacious
on August 9, 2026
Posted by: Nikki Bernard
Bought the same model 18 years ago. Really like frigidaire.
I would recommend this to a friend!
Response from frigidaire.caBy Patrick, Online Outreach Specialist, August 10, 2026
Hi Nikki Bernard!
Thank you for sharing your feedback! We’re honored to hear that you’ve trusted Frigidaire for so many years and chose the same model again. We’re delighted that you’re enjoying the spacious freezer and hope your new appliance provides you with many more years of reliable performance.
If you need any type of assistance, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your feedback! We’re honored to hear that you’ve trusted Frigidaire for so many years and chose the same model again. We’re delighted that you’re enjoying the spacious freezer and hope your new appliance provides you with many more years of reliable performance.
If you need any type of assistance, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Nice looking set.
on August 7, 2026
Posted by: tassmac
Looks very high end and professional. Adds to the aesthetic of the kitchen overall.
Response from frigidaire.caBy Reed, Online Outreach Specialist, August 10, 2026
Hi tassmac, thank you for taking the time to share your wonderful feedback! We're delighted to hear that you're enjoying the high-end, professional look of your Frigidaire Single-Door Freezer. It's great to know that its design complements the overall aesthetic of your kitchen.
Thank you for choosing Frigidaire, and we hope you continue to enjoy your freezer for years to come. If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.ca or call us at 1-800-265-8352, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Thank you for choosing Frigidaire, and we hope you continue to enjoy your freezer for years to come. If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.ca or call us at 1-800-265-8352, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Works well…but be ready.
on August 3, 2026
Posted by: BigBrock58
Previous freezer continued to work past the fridges life…so hoping these last as long.
They’ve doubled in price since the previous version…and the door isn’t as hard to open once closed, so they’ve figured out the seal without the over the top suction.
I would recommend this to a friend!
Response from frigidaire.caBy Reed, Online Outreach Specialist, August 5, 2026
Hi BigBrock58, thank you for taking the time to share your detailed feedback. We're glad to hear that your Frigidaire Single-Door Freezer is working well and that you appreciate the improved door seal design compared to your previous unit.
We also appreciate you sharing your thoughts regarding pricing, long-term reliability expectations, and your overall ownership experience. Your feedback about product design and performance over time is valuable and will be shared with our product team as we continue to improve our appliances.
Thank you for choosing Frigidaire. We hope your new freezer continues to provide reliable performance for many years to come. If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.ca or call us at 1-800-265-8352, Monday - Friday, 8:30am – 8pm ET. We're always happy to help. — Reed
We also appreciate you sharing your thoughts regarding pricing, long-term reliability expectations, and your overall ownership experience. Your feedback about product design and performance over time is valuable and will be shared with our product team as we continue to improve our appliances.
Thank you for choosing Frigidaire. We hope your new freezer continues to provide reliable performance for many years to come. If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.ca or call us at 1-800-265-8352, Monday - Friday, 8:30am – 8pm ET. We're always happy to help. — Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
1
Bought the freezer as a replacement for a dual fridge/freezer set up.
on August 3, 2026
Posted by: Mike123456789
The freezer came with a different style handle, so now we have to buy a new handle to match the existing fridge. We unfortunately got rid of the failed Sych freezer before we took the levellers off, as part of the trim kit. Now we cannot buy the levellers to property install the trim kit that we purchased when we first put the fridge and freezer together.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Reed, Online Outreach Specialist, August 4, 2026
Hi Mike123456789, thank you for taking the time to share your feedback. We're sorry to hear about your experience replacing your Frigidaire Single-Door Freezer. We understand how frustrating it is to receive a replacement with a different handle style and to encounter difficulties completing your trim kit installation because the original levelers were no longer available.
We appreciate you bringing these concerns to our attention, as your feedback regarding parts compatibility and replacement components is valuable. We'd like the opportunity to review the available options for the matching handle and the levelers needed for your trim kit.
Please connect with us through live chat at Frigidaire.ca or call us at 1-800-265-8352, Monday–Friday, 8:30 AM–8:00 PM ET. We'd be happy to assist you further and help identify the correct replacement parts. — Reed
We appreciate you bringing these concerns to our attention, as your feedback regarding parts compatibility and replacement components is valuable. We'd like the opportunity to review the available options for the matching handle and the levelers needed for your trim kit.
Please connect with us through live chat at Frigidaire.ca or call us at 1-800-265-8352, Monday–Friday, 8:30 AM–8:00 PM ET. We'd be happy to assist you further and help identify the correct replacement parts. — Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Awesome features
on August 1, 2026
Posted by: Jadwiga
I bought this item over a month ago and absolutely love it.
I would recommend this to a friend!
Response from frigidaire.caBy Maria, Online Outreach Specialist, August 5, 2026
Thank you for taking the time to share your wonderful feedback! We are delighted to hear that you are absolutely loving your freezer.
It's great to know that you are enjoying its features and that it has been a valuable addition to your home. We strive to design appliances that deliver reliable performance, convenience, and quality, and we're pleased that your freezer is meeting your expectations.
Thank you for choosing Frigidaire. We hope your freezer continues to provide dependable performance for many years to come. If you ever have any questions or need assistance with your appliance, please don't hesitate to contact us through Live Chat at Frigidaire.ca or by calling 1-800-265-8352, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
It's great to know that you are enjoying its features and that it has been a valuable addition to your home. We strive to design appliances that deliver reliable performance, convenience, and quality, and we're pleased that your freezer is meeting your expectations.
Thank you for choosing Frigidaire. We hope your freezer continues to provide dependable performance for many years to come. If you ever have any questions or need assistance with your appliance, please don't hesitate to contact us through Live Chat at Frigidaire.ca or by calling 1-800-265-8352, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.ca
Customer Rating
2
Disappointing
on July 19, 2026
Posted by: Ontario resident
I purchased the replacement fridge freezer combo from Electrolux. The new version is super cheap. I dropped a frozen on the bottom of freezer the first day I had the freezer and the plastic broke. All casings and drawers are now really thin and fragile. From the outside, unit looks great.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Reed, Online Outreach Specialist, July 22, 2026
Hi Ontario resident, thank you for taking the time to share your feedback. We're sorry to hear that your Frigidaire Single-Door Freezer did not meet your expectations. We understand how disappointing it must have been to experience damage to the interior plastic components so soon after installation, especially when you were expecting the same quality as your previous unit.
We appreciate your comments regarding the durability of the interior components, as well as your positive remarks about the exterior design. Feedback like yours is valuable and helps us better understand our customers' experiences and identify opportunities for improvement.
If you would like us to review the damaged component or discuss available replacement parts or service options, please connect with us through live chat at Frigidaire.ca or call us at 1-800-265-8352, Monday–Friday, 8:30 AM–8:00 PM ET. We'd be happy to assist you further. — Reed
We appreciate your comments regarding the durability of the interior components, as well as your positive remarks about the exterior design. Feedback like yours is valuable and helps us better understand our customers' experiences and identify opportunities for improvement.
If you would like us to review the damaged component or discuss available replacement parts or service options, please connect with us through live chat at Frigidaire.ca or call us at 1-800-265-8352, Monday–Friday, 8:30 AM–8:00 PM ET. We'd be happy to assist you further. — Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great freezer
on July 14, 2026
Posted by: DeaH
Great storage and features . Glad we purchased this freezer
I would recommend this to a friend!
Response from frigidaire.caBy Rox, Online Outreach Specialist, July 16, 2026
Hi, DeaH! Thank you for your kind feedback! We're delighted to hear you're enjoying the storage capacity and features of your Frigidaire freezer. It's wonderful to know you're happy with your purchase. If you ever have any questions or need assistance, please connect with us via live chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
-Rox
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Works as expected
on July 10, 2026
Posted by: Voodoo homeowner
This is a warranty replacement for a defective unit of the same model. It works as expected the warranty service and replacement service by Frigidaire are easy to deal with. Many thanks.
I would recommend this to a friend!
Response from frigidaire.caBy Patrick, Online Outreach Specialist, July 13, 2026
Hi Voodoo homeowner!
Thank you for taking the time to share your feedback with us. We're glad to hear that your replacement freezer is working as expected and that your warranty and replacement experience with our team was smooth and helpful.
We truly appreciate your patience and are grateful for the opportunity to support you. Thank you for choosing Frigidaire, and we’re happy to know your new freezer is meeting your needs.
If you need any assistance in the future or have any questions, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your feedback with us. We're glad to hear that your replacement freezer is working as expected and that your warranty and replacement experience with our team was smooth and helpful.
We truly appreciate your patience and are grateful for the opportunity to support you. Thank you for choosing Frigidaire, and we’re happy to know your new freezer is meeting your needs.
If you need any assistance in the future or have any questions, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.ca