Customer reviews from frigidaire.com
Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Average customer rating
4.5
(2,419 Reviews)
Rating breakdown 2,419 reviews
5 Stars
1,811
4 Stars
327
3 Stars
98
2 Stars
62
1 Star
121
Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Customer Rating
5
Love this fridge!
on July 26, 2026
Posted by: saJah
[This review was collected as part of a promotion.] I wanted a new fridge and freezer pair for a new build and this set was perfect because they can be paired or stand alone. I wanted my freezer in the pantry and fridge in the kitchen. I love how the shelves fit all things in a way that I can see every item. The crisper drawers are great at keeping my fruit and veg fresh and the divided bottom is compartment is perfect for separating non compatible foods. I also love the light inside both fridge and freezer. It shines in every crevice and makes it easy to clean up spills. Highly recommend and would buy for my next build!
Response from frigidaire.comBy Angel, Online Outreach Specialists, July 29, 2026
Hi, saJah! Thank you for taking the time to share such a wonderful review! We’re delighted to hear that your Frigidaire Single Door Refrigerator has been the perfect fit for your new build. It’s great to know that the flexible installation options, spacious shelving, crisper drawers, divided bottom compartment, and bright interior lighting have made organizing, preserving fresh foods, and maintaining your refrigerator so convenient. Your recommendation means a great deal to us, and we’re honored that you would choose Frigidaire again for your future home projects.
If you ever have any questions or need assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 a.m.–8:00 p.m. EST. We’re here whenever you need us and will be happy to assist. -Angel
If you ever have any questions or need assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 a.m.–8:00 p.m. EST. We’re here whenever you need us and will be happy to assist. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
4
Beautiful fridge but extremely small
on July 26, 2026
Posted by: Kansas Foodie
[This review was collected as part of a promotion.] This refrigerator is beautiful. The shelves are adjustable but only to a limit. The water dispenser is nice providing chilled water anytime. My only complaint is that the capacity is extremely small.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 28, 2026
Hi Kansas Foodie!
Thank you for taking the time to share your feedback about your Frigidaire refrigerator. We're pleased to hear that you love the beautiful design, adjustable shelving, and convenient chilled water dispenser.
We also appreciate you sharing your thoughts regarding the refrigerator’s capacity. Your feedback is important to us and helps us better understand how our customers use their appliances and where there may be opportunities for improvement.
Thank you for choosing Frigidaire. If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your feedback about your Frigidaire refrigerator. We're pleased to hear that you love the beautiful design, adjustable shelving, and convenient chilled water dispenser.
We also appreciate you sharing your thoughts regarding the refrigerator’s capacity. Your feedback is important to us and helps us better understand how our customers use their appliances and where there may be opportunities for improvement.
Thank you for choosing Frigidaire. If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire freezer
on July 26, 2026
Posted by: Zeros
[This review was collected as part of a promotion.] Excellent stainless steel finish shows very little in terms of fingerprints or dirt/grime. Spacious interior that is nicely appointed. Freezes items quickly.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 28, 2026
Hi Zeros!
Thank you for taking the time to share your wonderful feedback. We're delighted to hear that you are enjoying your Frigidaire freezer and appreciate the sleek stainless steel finish, spacious interior, and fast freezing performance.
We truly appreciate your support and are grateful that you chose Frigidaire for your home. If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your wonderful feedback. We're delighted to hear that you are enjoying your Frigidaire freezer and appreciate the sleek stainless steel finish, spacious interior, and fast freezing performance.
We truly appreciate your support and are grateful that you chose Frigidaire for your home. If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
1
great looking but a lemon
on July 23, 2026
Posted by: LarryKH
Based on my research, the recurring issue with the Frigidaire FPFU19F8WF4 is not typically the ice maker assembly itself, but the design of the integrated water delivery system. The water fill tube and its heater are built into the insulated cabinet and are not serviceable as individual components. When the fill tube freezes, the heater fails, or the water line cracks, the ice maker is unable to receive water or may leak, yet the affected components cannot be replaced independently. This results in repeated ice maker failures and, in many cases, requires replacement of the entire freezer cabinet or appliance rather than a relatively inexpensive repair. Numerous owners have reported experiencing the same issue, suggesting this is a recurring design deficiency rather than isolated component failures.
What Frigidaire should do is come up with a rebate program offering a huge discount to anyone who purchased this freezer since it is unrepairable. My unit is three years old and should be able to be repaired but can't do to this issue. Therefore, anything that cannot be repaired is justifiably a "Lemon".
What Frigidaire should do is come up with a rebate program offering a huge discount to anyone who purchased this freezer since it is unrepairable. My unit is three years old and should be able to be repaired but can't do to this issue. Therefore, anything that cannot be repaired is justifiably a "Lemon".
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 27, 2026
Hi LarryKH!
Thank you for taking the time to share your detailed feedback regarding your Frigidaire freezer. We understand how disappointing it is to experience a recurring issue—especially when your appliance is only a few years old and the repair options are limited. We appreciate you outlining your concerns and your suggestion for a rebate program, and we recognize the frustration this situation has caused.
Your comments are important to us and will be shared with the appropriate teams for review as we continually work to improve our products and the overall customer experience.
If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
Thank you for taking the time to share your detailed feedback regarding your Frigidaire freezer. We understand how disappointing it is to experience a recurring issue—especially when your appliance is only a few years old and the repair options are limited. We appreciate you outlining your concerns and your suggestion for a rebate program, and we recognize the frustration this situation has caused.
Your comments are important to us and will be shared with the appropriate teams for review as we continually work to improve our products and the overall customer experience.
If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Freezer
on July 23, 2026
Posted by: Cjbaseball85
[This review was collected as part of a promotion.] This thing is awesome
Response from frigidaire.comBy John, Online Outreach Specialist, July 23, 2026
Hi, Cjbaseball85. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire Freezer
on July 20, 2026
Posted by: TK83
[This review was collected as part of a promotion.] Great purchase. We like the ice tray area for extra ice and the compartment areas on the door.
Response from frigidaire.comBy Angel, Online Outreach Specialists, July 23, 2026
Hi, TK83! Thank you for sharing your feedback! We’re delighted to hear that you’re enjoying your Frigidaire Single-Door Freezer. It’s great to know that the ice tray area has been a helpful feature for storing extra ice and that you’re finding the door compartments convenient for organization. We appreciate you choosing Frigidaire and are happy to hear that your freezer is meeting your needs.
If you need any further assistance, please feel free to contact us via live chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday, 8:30 am-8 pm EST, and we’ll be happy to help. -Angel
If you need any further assistance, please feel free to contact us via live chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday, 8:30 am-8 pm EST, and we’ll be happy to help. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
The best fridge hands down!
on July 19, 2026
Posted by: Jsavage
[This review was collected as part of a promotion.] Absolutely beyond happy with our purchase. It is sleek and has so many incredible components and features that make it an incredible product. I highly recommend this item to all.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 23, 2026
Hi there. Thank you for your fantastic review! We’re thrilled to hear that you’re so happy with your Frigidaire refrigerator and that you’re enjoying its sleek design, features, and overall performance.
We truly appreciate your recommendation and your trust in Frigidaire. It’s wonderful to know that your new refrigerator is making a great addition to your home, and we hope it continues to exceed your expectations for years to come!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We truly appreciate your recommendation and your trust in Frigidaire. It’s wonderful to know that your new refrigerator is making a great addition to your home, and we hope it continues to exceed your expectations for years to come!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
So much space!
on July 18, 2026
Posted by: Hosky5
[This review was collected as part of a promotion.] Love the new fridge paired with my freezer. Hidden feature I found is a water dispenser tucked on the left. What a great surprise!
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 20, 2026
Thank you for taking the time to share your wonderful feedback. We are delighted to hear that you are loving your new refrigerator and that it pairs so well with your freezer. It’s fantastic to know that you discovered the conveniently located water dispenser on the left side and that this hidden feature was such a pleasant surprise.
We strive to design appliances with thoughtful features that add convenience to everyday life, and we’re thrilled that the water dispenser has made such a positive impression. We’re also pleased to hear that your refrigerator and freezer work so well together and provide the combination of functionality and convenience you were looking for.
Thank you for choosing Frigidaire. We truly appreciate your support and are happy to know that you are enjoying your new refrigerator and freezer combination. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
We strive to design appliances with thoughtful features that add convenience to everyday life, and we’re thrilled that the water dispenser has made such a positive impression. We’re also pleased to hear that your refrigerator and freezer work so well together and provide the combination of functionality and convenience you were looking for.
Thank you for choosing Frigidaire. We truly appreciate your support and are happy to know that you are enjoying your new refrigerator and freezer combination. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.com