Customer reviews from frigidaire.com
Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Average customer rating
4.5
(2,421 Reviews)
Rating breakdown 2,421 reviews
5 Stars
1,811
4 Stars
328
3 Stars
99
2 Stars
62
1 Star
121
Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Customer Rating
5
Perfect size
on March 22, 2025
Posted by: MamaB38
[This review was collected as part of a promotion.] We wanted a full refrigerator with a limited footprint. This unit has been perfect for our needs. It’s spacious, quiet, and we love the simple and space efficient interior design.
Written by a customer while visiting frigidaire.com
Customer Rating
4
on March 21, 2025
Posted by: nolansvt
[This review was collected as part of a promotion.] Had to replace previous model Frigidaire refrigerator with this new one. It is much improved over the last model. Much quieter and the door opens with ease, unlike the last one.
Response from frigidaire.comBy Angel, Online Outreach Specialists, March 21, 2025
Hi, Nolansvt1!
We appreciate you taking the time to share your experience with your new Frigidaire refrigerator! We're thrilled to hear that you’re enjoying the improvements, especially the quieter operation and easy-to-open door.
If you ever need any support or have any questions, please don’t hesitate to reach out. We’re always here to help!
Thank you for choosing Frigidaire—we value your support!
Best Regards,
Angel
Digital Care | Online Outreach Specialist
We appreciate you taking the time to share your experience with your new Frigidaire refrigerator! We're thrilled to hear that you’re enjoying the improvements, especially the quieter operation and easy-to-open door.
If you ever need any support or have any questions, please don’t hesitate to reach out. We’re always here to help!
Thank you for choosing Frigidaire—we value your support!
Best Regards,
Angel
Digital Care | Online Outreach Specialist
Written by a customer while visiting frigidaire.com
Customer Rating
5
Absolutely love it.
on March 20, 2025
Posted by: Gregmhuth
[This review was collected as part of a promotion.] Love the perpetual ice set up in the freezer along with the water dispenser in the refrigerator. Water comes out nice and chilled. Love the drawer and shelf set up in both as well. I’m having a blast cooking in our new kitchen! Double ovens are perfect and the dishwasher has been great so far. Definitely a new fan of Frigidaire!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Fridge
on March 19, 2025
Posted by: LeslieOT
[This review was collected as part of a promotion.] Love the counter depth option
Response from frigidaire.comBy Christian, Online Outreach Specialist, March 20, 2025
Thank you for the fantastic rating! We truly appreciate your support and are so glad to know you’re happy with your experience. One of our main goals is customer satisfaction, and we will be happy to use your feedback and suggestions in hopes that we can better serve your needs in the future. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
Christian
Best Regards,
Christian
Written by a customer while visiting frigidaire.com
Customer Rating
2
on March 17, 2025
Posted by: twer
a nice organized refrigerator
but in two year's 2 times needed repairs
but in two year's 2 times needed repairs
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 18, 2025
Hello, twer! We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. We want our customers to have a flawless experience with us. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
3
So far so good
on March 16, 2025
Posted by: Maybe123
[This review was collected as part of a promotion.] Too new to tell if it’s good. This is a replacement for older model that became too expensive to fix after only 7 years. No choice but to get a new one since the space is custom for the size. They should last longer than 7 years and the price has almost tripled which is ridiculous.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 19, 2025
Hello there. We're sorry to hear you feel this way, and we understand the frustration of having to replace something so soon, especially with the price increase. We hope your unit works well. If you have any questions, don't hesitate to contact us via Live Chat at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Freezer
on March 16, 2025
Posted by: Joe Riz
[This review was collected as part of a promotion.] Works as it should ,
Doors don’t close as easily on their own as the previous models. Slight rattle and buzz when running which is annoying in an open concept floor plan. Also, controls don’t read out current temp, only what the unit temp is set to. Problem circumvented by adding a refer thermometer that hangs in the unit. Overall pleased with the purchase
Doors don’t close as easily on their own as the previous models. Slight rattle and buzz when running which is annoying in an open concept floor plan. Also, controls don’t read out current temp, only what the unit temp is set to. Problem circumvented by adding a refer thermometer that hangs in the unit. Overall pleased with the purchase
Response from frigidaire.comBy Jessica, Online Outreach Specialist, March 17, 2025
We thank you for your willingness to share your opinions and for your personal contribution to helping us better understand and meet our customers needs going forward. One of our main goals is customer satisfaction, and we will be happy to use your feedback. Please know that your feedback will not go unnoticed, as our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
Jessica
Best Regards,
Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
Amazing Fridge and Freezer!!
on March 16, 2025
Posted by: JustinK1
[This review was collected as part of a promotion.] We would highly suggest Frigidaire to anyone on the market for a high quality fridge and freezer!
Response from frigidaire.comBy Jessica, Online Outreach Specialist, March 17, 2025
We thank you for your willingness to share your opinions and for your personal contribution to helping us better understand and meet our customers needs going forward. One of our main goals is customer satisfaction, and we will be happy to use your feedback. Please know that your feedback will not go unnoticed, as our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
Jessica
Best Regards,
Jessica
Written by a customer while visiting frigidaire.com