Customer reviews from frigidaire.com
Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Stainless steel
Average customer rating
4.5
(2,179 Reviews)
Rating breakdown 2,179 reviews
5 Stars
1,629
4 Stars
292
3 Stars
92
2 Stars
59
1 Star
107
Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Stainless steel
Customer Rating
5
Love the look and space
on April 7, 2023
Posted by: Michele225
[This review was collected as part of a promotion.] I brought the refrigerator, freezer and trim set. We love the look, space, and size.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Better Twin
on April 8, 2023
Posted by: Great Twins
[This review was collected as part of a promotion.] The soft freeze drawer does wonders for ice cream. The overall unit is amazing repairs great with the twin refrigerator we cannot be happier.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Freezer
on April 20, 2023
Posted by: Goldmine
[This review was collected as part of a promotion.] Have the combination refrigerator, freezer. Had problems at first with freezer, ice maker wouldn’t work. Had a harness problem no contact, got that fixed. Then still no ice, another service call. Came out replaced ice maker, still no ice. Another service call, replaced sensor on back were water comes in ordered part another service call. Put in new part still no ice another service call. This time a different technician he called Fridgeadare and they said replace the freezer. New freezer arrives they put together with refrigerator but can’t get it level to put the trim kit on. To many times pulling in and out for service calls the leveling brackets are not strong enough to keep units level. Waiting on replacement parts. Other then that the problems explained above, units are preforming great.
Written by a customer while visiting frigidaire.com
Customer Rating
5
So far this has been an amazing purchase
on April 27, 2023
Posted by: SBAILEY1304
[This review was collected as part of a promotion.] Only negative I could add would be it would be nice if it came with one more moveable shelf.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Frigidaire Professional Refrigerator Freezer
on April 27, 2023
Posted by: SKIDOO_RIDER
[This review was collected as part of a promotion.] When opening the packaging both of the doors had dents. In discussing this with our dealer, they had mentioned that this seems to be a problem with these units. The doors are susceptible to damage in shipping. Unfortunately it was a huge battle to get this resolved but in the end new doors were ordered. Overall the installed pair look great, they are huge. We love the two ice holders, this is great for entertaining. I would have given the product a 5 star review if the issue with the doors had been resolved without hassle.
Response from frigidaire.comBy Rox, Online Outreach Specialist, April 28, 2023
Hello! We're glad to learn that you like your appliance except for the issue that you have experienced with both doors. We're glad to know that your concern has been addressed. Please know that our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. If you have any other concerns we may be able to help with, or if there is anything else we can do to improve your experience, please don't hesitate to reach out to us. You can contact us by live chat or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and our experts will be happy to assist. -Rox
Written by a customer while visiting frigidaire.com
Customer Rating
2
Ice maker
on May 4, 2023
Posted by: Jsuper
[This review was collected as part of a promotion.] Freezes great. We had great ice for about 3 months, then had rotten egg smell/taste(we have a well) the whole freezer reeked. We changed filter in fridge water, got a charcoal filter at water source, still bad…..what do we do?
Response from frigidaire.comBy Angel, Online Outreach Specialist, May 5, 2023
Hello, Jsuper.
We never want to see our family unhappy with their appliance or experience. We would love to have a closer look into this matter. At your convenience, please connect with us via Live Chat, or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we’ll be happy to assist. We look forward to hearing from you!-Angel
We never want to see our family unhappy with their appliance or experience. We would love to have a closer look into this matter. At your convenience, please connect with us via Live Chat, or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we’ll be happy to assist. We look forward to hearing from you!-Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
So much space and such easy access
on May 14, 2023
Posted by: Quamy
[This review was collected as part of a promotion.] We love our freezer! We have so much space and it’s so easy to find everything. The inside is shallow but that just means there’s more room in the door and nothing gets “hidden” at the back of the shelves. Love it!!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love this fridge! So easy to find everything.
on May 14, 2023
Posted by: Quamy
[This review was collected as part of a promotion.] We love our fridge! We thought it was not deep enough at first but then realized almost half the space was in the door. Amazing idea!! No more moving 10 items to see what’s in the back of the fridge. 60% is on the shelves and 40% is in
the so easily accessible shelves in the door. There is so much space and it’s so easy to find everything. The inside is shallow but that just means there’s more room in the door and nothing gets “hidden” at the back of the shelves. Love it!!
the so easily accessible shelves in the door. There is so much space and it’s so easy to find everything. The inside is shallow but that just means there’s more room in the door and nothing gets “hidden” at the back of the shelves. Love it!!
Written by a customer while visiting frigidaire.com