Customer reviews from frigidaire.com
Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Average customer rating
4.5
(2,385 Reviews)
Rating breakdown 2,385 reviews
5 Stars
1,787
4 Stars
322
3 Stars
97
2 Stars
61
1 Star
118
Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Customer Rating
2
on March 17, 2025
Posted by: twer
a nice organized refrigerator
but in two year's 2 times needed repairs
but in two year's 2 times needed repairs
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 18, 2025
Hello, twer! We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. We want our customers to have a flawless experience with us. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
3
So far so good
on March 16, 2025
Posted by: Maybe123
[This review was collected as part of a promotion.] Too new to tell if it’s good. This is a replacement for older model that became too expensive to fix after only 7 years. No choice but to get a new one since the space is custom for the size. They should last longer than 7 years and the price has almost tripled which is ridiculous.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 19, 2025
Hello there. We're sorry to hear you feel this way, and we understand the frustration of having to replace something so soon, especially with the price increase. We hope your unit works well. If you have any questions, don't hesitate to contact us via Live Chat at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Freezer
on March 16, 2025
Posted by: Joe Riz
[This review was collected as part of a promotion.] Works as it should ,
Doors don’t close as easily on their own as the previous models. Slight rattle and buzz when running which is annoying in an open concept floor plan. Also, controls don’t read out current temp, only what the unit temp is set to. Problem circumvented by adding a refer thermometer that hangs in the unit. Overall pleased with the purchase
Doors don’t close as easily on their own as the previous models. Slight rattle and buzz when running which is annoying in an open concept floor plan. Also, controls don’t read out current temp, only what the unit temp is set to. Problem circumvented by adding a refer thermometer that hangs in the unit. Overall pleased with the purchase
Response from frigidaire.comBy Jessica, Online Outreach Specialist, March 17, 2025
We thank you for your willingness to share your opinions and for your personal contribution to helping us better understand and meet our customers needs going forward. One of our main goals is customer satisfaction, and we will be happy to use your feedback. Please know that your feedback will not go unnoticed, as our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
Jessica
Best Regards,
Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
Amazing Fridge and Freezer!!
on March 16, 2025
Posted by: JustinK1
[This review was collected as part of a promotion.] We would highly suggest Frigidaire to anyone on the market for a high quality fridge and freezer!
Response from frigidaire.comBy Jessica, Online Outreach Specialist, March 17, 2025
We thank you for your willingness to share your opinions and for your personal contribution to helping us better understand and meet our customers needs going forward. One of our main goals is customer satisfaction, and we will be happy to use your feedback. Please know that your feedback will not go unnoticed, as our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
Jessica
Best Regards,
Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 14, 2025
Posted by: Annlh
We are very pleased with our new freezer -the exterior size & finish. The capacity & configuration of the interior along with the materials used are far superior to appliance we owned.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frig Review
on March 11, 2025
Posted by: Tonyjed
[This review was collected as part of a promotion.] The twins installed work great and look awesome!
Response from frigidaire.comBy Reed, Online Outreach Specialist, March 11, 2025
Hello, Tonyjed. Thank you for sharing your feedback! We're thrilled to hear that the twins installed work great and look awesome! If you need any assistance or have any questions, feel free to contact us via Live Chat or call us at 1-800-374-4432. Monday–Friday, 8:30 a.m.–8 p.m. EST. -Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Lovin' my new refrigerator and freezer
on March 4, 2025
Posted by: Andiclew
[This review was collected as part of a promotion.] We have only had our new refrigerator and freezer for a week but absolutely love them so far. SO easy to organize!!! They look beautiful.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent Freezer
on March 4, 2025
Posted by: BenPC
[This review was collected as part of a promotion.] Love our new freezer. It fits perfectly with our kitchen and is a perfect match with our Fridge.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, March 6, 2025
We thank you for your willingness to share your opinions and for your personal contribution to helping us better understand and meet our customers needs going forward. One of our main goals is customer satisfaction, and we will be happy to use your feedback. Please know that your feedback will not go unnoticed, as our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com