Customer reviews from frigidaire.com
Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Stainless Steel
Average customer rating
4.5
(2,154 Reviews)
Rating breakdown 2,154 reviews
5 Stars
1,613
4 Stars
287
3 Stars
89
2 Stars
59
1 Star
106
Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Stainless Steel
Customer Rating
4
Great fridge - broken water dispenser
on January 21, 2023
Posted by: MrMomblea
[This review was collected as part of a promotion.] Overall we love the fridge unit - super spacious yet compact so it fits nicely in the smaller sized nook in our kitchen. However, the water dispenser arrived broken dispensing water into the interior fridge instead of thru dispenser. Part is on order for repair but still disappointing given the cost.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Ice maker leak issue
on January 30, 2023
Posted by: JoeN15
[This review was collected as part of a promotion.] Overall the unit is nice but since plugging it in, I have had issues with the ice maker leaking causing water to drain down along the left side of the inner wall building up an ice dam. Additionally, the water gets into the bottom rail system not allowing the drawer to fill close and cause issues. The slide also has issues opening fully.
Response from frigidaire.comBy Online Outreach Specialist, January 31, 2023
Hello, JoeN15! Thank you for sharing your recent experience with your ice maker. This is certainly not what we like to hear from our consumers. We’d like to learn more about this concern to see how we can help. Please be on the lookout for an email from us. We look forward to hearing from you soon. -Chris
Written by a customer while visiting frigidaire.com
Customer Rating
5
Terrific!
on February 9, 2023
Posted by: AZviolet
[This review was collected as part of a promotion.] Elegant and quiet, with a well designed interior.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Get the freezer out of the garage or basement!
on February 10, 2023
Posted by: southern prof
[This review was collected as part of a promotion.] We recently remodeled our main floor including our kitchen living room area. My one request in the whole redesign was to separate the fridge and freezer. I love the freezer so much. It makes TONS of ice. It has a soft freeze drawer for ice cream and frozen yogurt. Where has the soft freeze drawer been all our lives. It provides so much storage. I will never be a garage freezer person again.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Good idea, poor quality
on February 12, 2023
Posted by: Erikda
[This review was collected as part of a promotion.] If the fridge and freezer worked well I would say they’re awesome. The freezer has the wrong control board in it so the ice maker goes by work, and the fridge keeps showing a power alarm. I love the size, look and layout, but I’m not happy with the quality. AJ Madison has been responsive and they say Frigidaire will make it right but we’ll see.
Response from frigidaire.comBy Christian , Online Outreach Specialist, February 13, 2023
Good day, Erik!
We apologize that this has been your experience with your refrigerator for such a short time. Please know that it's important for us to hear if our products are meeting our consumers' expectations, and we understand a technician is in the process of resolving your concerns. In the event they are unable to, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
We apologize that this has been your experience with your refrigerator for such a short time. Please know that it's important for us to hear if our products are meeting our consumers' expectations, and we understand a technician is in the process of resolving your concerns. In the event they are unable to, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 15, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] Very impressive look. I'm very happy with my set.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Beautiful fridge
on February 20, 2023
Posted by: KatBee
[This review was collected as part of a promotion.] We recently purchased this fridge and had it installed. It’s beautiful and the size is great. We’re a family of 5 and the size is perfect for that many people.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very sleek, smart, modern appliance
on February 22, 2023
Posted by: Chris135
[This review was collected as part of a promotion.] Love our new fridge! Paired it with the freezer too. Very bright, sleek interior, lots of storage space and much quieter than our last model.
Written by a customer while visiting frigidaire.com