Customer reviews from frigidaire.com
Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Stainless steel
Average customer rating
4.5
(2,178 Reviews)
Rating breakdown 2,178 reviews
5 Stars
1,628
4 Stars
292
3 Stars
92
2 Stars
59
1 Star
107
Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Stainless steel
Customer Rating
2
Unfortunately
on January 15, 2023
Posted by: Shar86
[This review was collected as part of a promotion.] We got our Frigidaire in Nov 22, it was wonderful for a few weeks. Then the bottom of my fridge started freezing everything and the top was warm. Lots a ton of food over the holidays and the part is delayed for 6 weeks. Very upset with what we spent on these appliances.
Response from frigidaire.comBy Damon, Online Outreach Specialist, January 16, 2023
Oh no! We're so sorry to learn that the appliance has malfunctioned. We are here to help and have sent an email to you in order to learn more information regarding the repair status and determine how best to assist you. We look forward to hearing from you. - Damon
Written by a customer while visiting frigidaire.com
Customer Rating
5
Exceeded my expectations
on January 18, 2023
Posted by: MartiniKing
[This review was collected as part of a promotion.] Looks great, performs well, and I'm especially impressed with the volume and efficiency of ice cube production
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great fridge - broken water dispenser
on January 21, 2023
Posted by: MrMomblea
[This review was collected as part of a promotion.] Overall we love the fridge unit - super spacious yet compact so it fits nicely in the smaller sized nook in our kitchen. However, the water dispenser arrived broken dispensing water into the interior fridge instead of thru dispenser. Part is on order for repair but still disappointing given the cost.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Ice maker leak issue
on January 30, 2023
Posted by: JoeN15
[This review was collected as part of a promotion.] Overall the unit is nice but since plugging it in, I have had issues with the ice maker leaking causing water to drain down along the left side of the inner wall building up an ice dam. Additionally, the water gets into the bottom rail system not allowing the drawer to fill close and cause issues. The slide also has issues opening fully.
Response from frigidaire.comBy Online Outreach Specialist, January 31, 2023
Hello, JoeN15! Thank you for sharing your recent experience with your ice maker. This is certainly not what we like to hear from our consumers. We’d like to learn more about this concern to see how we can help. Please be on the lookout for an email from us. We look forward to hearing from you soon. -Chris
Written by a customer while visiting frigidaire.com
Customer Rating
5
Terrific!
on February 9, 2023
Posted by: AZviolet
[This review was collected as part of a promotion.] Elegant and quiet, with a well designed interior.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Get the freezer out of the garage or basement!
on February 10, 2023
Posted by: southern prof
[This review was collected as part of a promotion.] We recently remodeled our main floor including our kitchen living room area. My one request in the whole redesign was to separate the fridge and freezer. I love the freezer so much. It makes TONS of ice. It has a soft freeze drawer for ice cream and frozen yogurt. Where has the soft freeze drawer been all our lives. It provides so much storage. I will never be a garage freezer person again.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Good idea, poor quality
on February 12, 2023
Posted by: Erikda
[This review was collected as part of a promotion.] If the fridge and freezer worked well I would say they’re awesome. The freezer has the wrong control board in it so the ice maker goes by work, and the fridge keeps showing a power alarm. I love the size, look and layout, but I’m not happy with the quality. AJ Madison has been responsive and they say Frigidaire will make it right but we’ll see.
Response from frigidaire.comBy Christian , Online Outreach Specialist, February 13, 2023
Good day, Erik!
We apologize that this has been your experience with your refrigerator for such a short time. Please know that it's important for us to hear if our products are meeting our consumers' expectations, and we understand a technician is in the process of resolving your concerns. In the event they are unable to, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
We apologize that this has been your experience with your refrigerator for such a short time. Please know that it's important for us to hear if our products are meeting our consumers' expectations, and we understand a technician is in the process of resolving your concerns. In the event they are unable to, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 15, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] Very impressive look. I'm very happy with my set.
Written by a customer while visiting frigidaire.com