Customer reviews from frigidaire.com
Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Average customer rating
4.5
(2,412 Reviews)
Rating breakdown 2,412 reviews
5 Stars
1,805
4 Stars
326
3 Stars
98
2 Stars
62
1 Star
121
Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Customer Rating
5
Worth the wait!
on May 7, 2021
Posted by: Tara in Hot Springs
[This review was collected as part of a promotion.] We waited for over a year for the new model to come out and we couldn’t be more pleased
Response from frigidaire.comBy Anna P. , Online Outreach Specialist, May 11, 2021
Hi Tara in Hot Springs!
1) Thank you so much for your patience while we worked through the Covid delays with our production!
2) We are gleefully cheering on our end that you now have your pair and are loving them so much.
3) You have made excellent use of the storage capacity.
Should you ever need to reach us for any reason, be sure to contact us directly. Our customer service team may be reached via Live Chat at Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST).
Best Wishes, Anna
1) Thank you so much for your patience while we worked through the Covid delays with our production!
2) We are gleefully cheering on our end that you now have your pair and are loving them so much.
3) You have made excellent use of the storage capacity.
Should you ever need to reach us for any reason, be sure to contact us directly. Our customer service team may be reached via Live Chat at Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST).
Best Wishes, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
5
Spacious and attractive
on May 4, 2021
Posted by: Weesie125
[This review was collected as part of a promotion.] Love this fridge! It’s perfect for our active family and lifestyle. You can easily see the food that is in the fridge and it’s accessible. The water dispenser is an added bonus. With three growing boys in the house, this is a lifesaver!
Response from frigidaire.comBy Anna P. , Online Outreach Specialist, May 5, 2021
We love seeing our owners happy! Thank you for sharing your favorite features of the refrigerator and how it supports your busy family.
Should you ever need to reach us in the future, our team can be reached via Live Chat on our website or by calling 1-877-435-3287 Mon-Fri, 8:30am - 8pm (EST).
Best Wishes, Anna
Should you ever need to reach us in the future, our team can be reached via Live Chat on our website or by calling 1-877-435-3287 Mon-Fri, 8:30am - 8pm (EST).
Best Wishes, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
5
Sleek look
on May 2, 2021
Posted by: Dunn4850
[This review was collected as part of a promotion.] These were so hard to find due to covid but got the refrigerator & freezer to replace the older models that we purchased 15 years ago. They are beautiful. They are bigger than previous models & the added features are wonderful. Slide out shelves, the lighting, the door open alarm, water dispenser.....can’t say enough about this product for the price!! Frigidaire appliances have outdone themselves!
Response from frigidaire.comBy Anna P. , Online Outreach Specialist, May 5, 2021
Music to our ears Dunn4850! Thank you so much for your patience while waiting on this pair, we certainly did experience delays. Although the wait was unpleasant, we are delighted to learn that you are loving the new design so much. It's vital that we know if consumers are enjoying new designs or features and find them valuable.
Should you ever want to contact us the future, our customer service team may be reached via Live Chat at Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST).
Best Wishes, Anna
Should you ever want to contact us the future, our customer service team may be reached via Live Chat at Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST).
Best Wishes, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
5
Soft freeze
on May 1, 2021
Posted by: ShyW
[This review was collected as part of a promotion.] We absolutely love our new freezer. There is plenty of space for what we keep and the soft freezes drawer is a wonderful feature.
Written by a customer while visiting frigidaire.com
Customer Rating
2
After using my internal water dispenser, I have a water leaked it pours out from the bottom.
on April 28, 2021
Posted by: Dbma
[This review was collected as part of a promotion.] After using my internal water dispenser, water leaks out from the bottom!!!
Response from frigidaire.comBy Anna P. , Online Outreach Specialist, April 28, 2021
Thank you for taking the time to reach out to us to make us aware of this concern. I can certainly understand that you would like this matter resolved quickly.
Please be on the lookout for an email correspondence from our team. We do apologize for any inconvenience you have incurred. If needed, our customer service team can be reached via Live Chat at Frigidaire.com or by calling 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST).
Kindly, Anna
Please be on the lookout for an email correspondence from our team. We do apologize for any inconvenience you have incurred. If needed, our customer service team can be reached via Live Chat at Frigidaire.com or by calling 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST).
Kindly, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
5
Looks good, a lot of room
on April 26, 2021
Posted by: Vernh101127455
[This review was collected as part of a promotion.] We waited a very long time for this Freezer. It took about a year for us to get it. Freezer seems to work very well. There’s a lot of space inside your freezer. It feels like runs quietly well. Feels like it makes us a little on the slower side but since I am at your freezer to meet us for a while I may just be expecting too much. My son has already scratched it by dragging a magnetic across the surface (was driving a car across the freezer door) so disappointed there. I don’t know if that was because the outside material softer than normal.
Response from frigidaire.comBy Derrick , Online Outreach Specialist, April 27, 2021
Hi, Vernh101127455. We always like to see our owners happy. We’re so excited to hear your new freezer is fitting into your home so well. Thanks again for being part of the Frigidaire family. -Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful and Functional!
on April 9, 2021
Posted by: DM3JAM
We got the refrigerator and freezer (twins) set about a week ago and absolutely love it. You'll have to forgive the fact that we don't have a lot in our freezer yet because it's only been a few days, but I had to go ahead and share a review for anyone else considering these for their kitchen. TL;DR? Buy them and thank me later!
First, they are gorgeous in our new kitchen. (We're about 90% done with a complete kitchen remodel.) Even though we've only had them a week, every single friend that has walked into our kitchen over that time immediately first comments on the Twins. They make a heck of a visual statement in the room. Beautiful design, clean lines, perfect fit with the trim kit. They are beautiful.
Second, you can tell they are built to last. The doors have an amazingly strong/sturdy feel when you open them. (A neighbor commented on this specifically yesterday.)
Third, there are great features throughout the unit. The settings are a digital touch configuration that disappears until you touch them (see video). The soft freeze drawer ACTUALLY WORKS perfectly. We have four kids and have a regular "ice cream" night where we scoop ice cream flavors and have tons of toppings options. Normally, we have to leave the ice cream out for 10-15 minutes before you can even think about scooping it out. We pulled the ice cream out on our 3rd night with the freezer and it scooped perfectly and immediately! There are tons of configuration options for the door shelves both in terms of height and dividers across each shelf (see video). The ice drawer actually slides out and comes with a scoop, which is nice because I have 4 kids and they all had to use their grubby hands to grab ice in our old unit. And there's a ton of space, as you can see by how empty ours looks despite the multiple boxes of family sized frozen waffles. (Did I mention we're in the middle of a long remodel?!) :)
We're glad these capped off our new kitchen. Best decision ever!
(click to see the video)
Response from frigidaire.comBy Derrick, Online Outreach Specialist, April 13, 2021
Hello, DM3JAM. We love hearing how much you’re enjoying your new appliances! We’re over the moon to learn how much you’re loving the great features and design of the “twins”. We work hard every day to make sure owners like you have everything you need. Don’t hesitate to reach out via Live Chat if you need anything. Thanks again for making us part of your household! -Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful and Functional!
on April 9, 2021
Posted by: DM3JAM
We got the refrigerator and freezer (twins) set about a week ago and absolutely love it. Had to share a review for anyone else considering these for their kitchen. TL;DR? Buy them and thank me later.
First, they are gorgeous in our new kitchen. (We're about 90% done with a complete kitchen remodel.) Even though we've only had them a week, every single friend that has walked into our kitchen over that time immediately first comments on the Twins. They make a heck of a visual statement in the room. Beautiful design, clean lines, perfect fit with the trim kit. They are beautiful.
Second, you can tell they are built to last. The doors have an amazingly strong/sturdy feel when you open them. (A neighbor commented on this specifically yesterday.)
Third, there are great features throughout the unit. The settings are a digital touch configuration that disappears until you touch them (see video). The produce drawer has a filter that absorbs the gases from produce that make them ripen and spoil faster so that your produce stays crisp and fresh longer. Sliding drawer makes low items easy to reach without stooping at all. The water dispenser is tucked neatly inside the unit and pops out with the touch of a finger to literally accommodate ANY size glass or reusable water bottle. And the filtration system that captures smells actually works. We had some decently pungent takeout leftovers in it for the first three days we owned it and you would never know it. It was quite impressive.
We're glad these capped off our new kitchen. Best decision ever!
(click to see the video)
Response from frigidaire.comBy Derrick , Online Outreach Specialist, April 12, 2021
Hello, DM3JAM. We love hearing how much you’re enjoying your new appliances! We’re over the moon to learn how much you’re loving the great features and design of the “twins”. We work hard every day to make sure owners like you have everything you need. Don’t hesitate to reach out via Live Chat if you need anything. Thanks again for making us part of your household! -Derrick
Written by a customer while visiting frigidaire.com