Customer reviews from frigidaire.com
Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Stainless Steel
Average customer rating
4.5
(2,153 Reviews)
Rating breakdown 2,153 reviews
5 Stars
1,612
4 Stars
287
3 Stars
89
2 Stars
59
1 Star
106
Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Stainless Steel
Customer Rating
5
GREAT DESIGN!
on November 13, 2022
Posted by: JUMBOJACK
[This review was collected as part of a promotion.] MUCH OF THE INTERIOR SPACE HAS BEEN MOVED TO THE DOOR, THEREBY MAKING IT MUCH EASIER TO SEE/FIND ITEMS.
Written by a customer while visiting frigidaire.com
Customer Rating
5
So far so great
on November 13, 2022
Posted by: MamaMo2
[This review was collected as part of a promotion.] It looks absolutely wonderful…lots of space and very well lit. Love the water dispenser and its clever location within the appliance.
Written by a customer while visiting frigidaire.com
Customer Rating
1
LOUD, never stops fan, broken ice maker
on November 14, 2022
Posted by: Mntair
We’ve replaced the ice maker twice! The extremely loud fan makes your ears throb and it never stops running. Can’t hold a conversation in the adjacent living room because the fam throbs constantly. It looks beautiful and holds a lot in an organized way, but I wish we could give it back and choose a different brand that sound-proofs the cabinet and has more efficient compressors! Even turning the temp up doesn’t alleviate the problem, just causes things to melt even though it’s set at zero degrees F (freezing is 32 degrees, folks). The freezer requires being set at the lowest temp of -10 degrees F to keep things frozen. Huge waste of energy to run this horribly inefficient model. At this expense, their “Professional” model should be better. Won’t recommend nor buy one again.
Response from frigidaire.comBy Katrina, Online Outreach Specialist, November 15, 2022
Hi, Mntair! Thank you for sharing your story with us. We're sorry to hear about the issues with the freezer not working properly. This isn't the ownership experience that we would want for you and appreciate you for allowing us to make this right. We hope through this that you may change your mind and you may give our brand another chance in the future. If you may need anything, please feel free to Live Chat with us or contact us by phone. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
5
side by side freezer
on November 28, 2022
Posted by: conniew89
[This review was collected as part of a promotion.] love my side by side freezer. Only issue I am having is finding the filters for it and my side by side fridge.
Written by a customer while visiting frigidaire.com
Customer Rating
4
19 Cu. Ft. Single-Door Refrigerator
on November 28, 2022
Posted by: PAT DEVINE
[This review was collected as part of a promotion.] We love our new refrigerator and freezer pair. This was the only full-size pair we could find without getting into costly units. My biggest concern was the styrofoam protective sheet in front of the refrigerator was only half size that didn't cover the entire front of the door. The top half of the front of the unit was unprotected and got damaged with several dimples to the metal front. The Freezer had a full-size protective sheet of styrofoam and did not get damaged. Half sheets of protective styrofoam sheets were used on the sides, but on the refrigerator, a half sheet of styrofoam was used in the front instead of a full sheet. The result of the improperly protecting the front was damage to the stainless steel door.
Written by a customer while visiting frigidaire.com
Customer Rating
5
19 Cu. Ft. Single-Door Freezer
on November 28, 2022
Posted by: PAT DEVINE
[This review was collected as part of a promotion.] We love our new refrigerator and freezer pair. This was the only full-size pair we could find without getting into costly units. My biggest concern was the styrofoam protective sheet in front of the refrigerator was only half size that didn't cover the entire front of the door. The top half of the front of the unit was unprotected and got damaged with several dimples to the metal front. The Freezer had a full-size protective sheet of styrofoam and did not get damaged. Half sheets of protective styrofoam sheets were used on the sides, but on the refrigerator, a half sheet of styrofoam was used in the front instead of a full sheet. The result of the improperly protecting the front was damage to the stainless steel door.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Great Freezer but ice maker/ water dispenser malfunctioned
on December 5, 2022
Posted by: Southern Cali Homeowners
[This review was collected as part of a promotion.] Rated average given price point. We love the size stately appearance of our refrigerator and freezer but after only 3 months the ice maker no longer works and the water dispenser broke as well.
Hoping to return and go with a different model.
Hoping to return and go with a different model.
Response from frigidaire.comBy Anna P. , Online Outreach Specialist, December 8, 2022
We regret to hear you are having this trouble with your new freezer. This is certainly not what we envisioned for you. If you have not already, please connect with us so we can address ice maker and dispenser concerns.
Our customer service team may be reached via Live Chat on our website, or you may call 1- 800-374-4432 Mon - Fri, 8:30 am – 8 pm (EST).
Kindly, Anna
Our customer service team may be reached via Live Chat on our website, or you may call 1- 800-374-4432 Mon - Fri, 8:30 am – 8 pm (EST).
Kindly, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
5
on December 12, 2022
Posted by: Kyzure1
[This review was collected as part of a promotion.] Nice construction and perfect compliment to Frigidaire Professional Refrigerator.
Written by a customer while visiting frigidaire.com