Customer reviews from frigidaire.ca
Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Stainless Steel
Average customer rating
4.4
(127 Reviews)
Rating breakdown 127 reviews
5 Stars
85
4 Stars
28
3 Stars
6
2 Stars
1
1 Star
7
88%of customers recommend this product.
(
105 out of
119)
Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Stainless Steel
Customer Rating
3
Broken leg and rude third party service company
on May 3, 2023
Posted by: Broken foot and scratched
The freezer came with a broken leg that ended scratching my hardwood floor
No, I would not recommend this to a friend.
Response from frigidaire.caBy Owen, Online Outreach Specialist, May 4, 2023
Hello Mia_Kas,
Thank you for bringing this up to our attention, we understand the unfavorable reviews you have seen regarding our appliances due to the inconvenience that it caused you in regards with the broken leg of the appliance. Also, we're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers and regret that you experience a rude service. We hope that you'll allow us to turn your experience around. Moving forward, I verify that we already assisted you on this matter, If you need further assistance, clarification or an update, you can contact us via Live Chat or phone at 800-265-8352 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist so that we can resolve your concern.
Thank you for bringing this up to our attention, we understand the unfavorable reviews you have seen regarding our appliances due to the inconvenience that it caused you in regards with the broken leg of the appliance. Also, we're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers and regret that you experience a rude service. We hope that you'll allow us to turn your experience around. Moving forward, I verify that we already assisted you on this matter, If you need further assistance, clarification or an update, you can contact us via Live Chat or phone at 800-265-8352 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist so that we can resolve your concern.
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great fridge and freezer
on May 8, 2023
Posted by: Goga
I bought this 4 months ago so far everything is working great. Looks very elegant, very easy to clean. I love it.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Excellent
on May 9, 2023
Posted by: Octo
Great freezer. Love the ice maker lots of storage and the sliding shelves. Even temperature throughout
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
So far so good
on May 10, 2023
Posted by: Ray Lee
I bought this side-by-side fridge and freezer a month ago. I am happy with it so far as it looks pretty and functions well. We hired an installer to do the installation as the job is complicated to us given three power plugs and two waterlines. I did hear a slight clicking sound when I closed the fridge and freezer doors but I was told by the service guy that it is normal as the door design has a lock in the hinges which causes the sound. Nothing to worry about.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Love the ice maker.
on May 28, 2023
Posted by: Just Brad
Modern design and goes with any stainless appliance.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Massive freezer
on June 5, 2023
Posted by: LJ25
I love this freezer for its size and looks. Also being in the kitchen, it's very convenient when planning and cooking meals.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
3
Great space but freezes fridge's waterline
on June 17, 2023
Posted by: Kcasey
Love the amount of space it has, eliminates the need for a deep freezer. Only complaint is that because mine is paired with the single door fridge, it freezes up the waterline even results in the fridge developing ice at the lower part of the fridge
No, I would not recommend this to a friend.
Response from frigidaire.caBy Christian , Online Outreach Specialist, June 19, 2023
Hi Kim!
We are sorry your experience with your freezer didn’t match your expectations. Please know this is not the effortless experience we strive for, and if you give us a chance, we would like the opportunity to investigate your concerns further to properly assist you. At your convenience, please don't hesitate to connect with us via phone at 1-800-265-8352, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Finally, a freezer that keeps you organized
on June 21, 2023
Posted by: Krysta
We just got this freezer a month ago so I can’t say how it holds up yet but I decided to go with it because of all the organization compartments. I love the ice drawer with the scoop, nice sized cubes for drinks. I can find everything easily so nothing gets lost in the deep dark recesses and wasted. There’s even a drawer to keep the ice cream. It’s the first freezer I open to show people because I love how bright and open it is.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca