Customer reviews from frigidaire.com
Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Average customer rating
4.5
(2,419 Reviews)
Rating breakdown 2,419 reviews
5 Stars
1,811
4 Stars
327
3 Stars
98
2 Stars
62
1 Star
121
Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Customer Rating
5
Product Quality
on August 4, 2026
Posted by: Mike 53
[This review was collected as part of a promotion.] I purchased the Refrigerator and Freezer. They are very high quality and work flawlessly! It is very easy to get to everything inside.Well designed interior.Beautiful exterior!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 10, 2026
Hi there. Thank you for the wonderful feedback! We’re thrilled to hear that your Frigidaire refrigerator and freezer are performing flawlessly and that you’re enjoying the thoughtful interior design, easy accessibility, and beautiful exterior. We truly appreciate you choosing Frigidaire and taking the time to share your experience. We hope you continue to enjoy your appliances for many years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Roomier than it seems
on August 2, 2026
Posted by: KtBug831
[This review was collected as part of a promotion.] Although the newer Frigidaire Professional line of stand alone fridge and freezers seem to have sacrificed some shelf depth, they hold more than you would expect.
Response from frigidaire.comBy Sam, Online Outreach Specialist, August 3, 2026
Hello KtBug831!
Thank you for taking the time to share your feedback about your Frigidaire 19 Cu. Ft. Single-Door Freezer, model FPFU19F8WF. We're delighted to hear that, despite the shelf design, you've found your freezer to be surprisingly spacious and capable of holding more than expected.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing and trusting Frigidaire Professional. We truly appreciate your confidence in our brand and hope your freezer continues to provide reliable performance, convenience, and ample storage for many years to come! ~Sam
Thank you for taking the time to share your feedback about your Frigidaire 19 Cu. Ft. Single-Door Freezer, model FPFU19F8WF. We're delighted to hear that, despite the shelf design, you've found your freezer to be surprisingly spacious and capable of holding more than expected.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing and trusting Frigidaire Professional. We truly appreciate your confidence in our brand and hope your freezer continues to provide reliable performance, convenience, and ample storage for many years to come! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
3
Large refrigerator
on August 2, 2026
Posted by: Bbop59
[This review was collected as part of a promotion.] For the size, it’s not very deep. Would like more internal storage
Response from frigidaire.comBy Reed, Online Outreach Specialist, August 3, 2026
Hi Bbop59, thank you for taking the time to share your feedback. We're glad to hear you're enjoying your Frigidaire Single-Door Freezer.
We appreciate your comments regarding the interior depth and storage capacity. Customer feedback like yours is valuable to us as we continue to improve the design and functionality of our appliances.
Thank you for choosing Frigidaire. If you ever have any questions or need assistance with your freezer, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
We appreciate your comments regarding the interior depth and storage capacity. Customer feedback like yours is valuable to us as we continue to improve the design and functionality of our appliances.
Thank you for choosing Frigidaire. If you ever have any questions or need assistance with your freezer, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
Professional Frigidaire Refrigerator
on July 31, 2026
Posted by: MannyHomeowner
[This review was collected as part of a promotion.] Highly recommend. We recently purchased this new model after having an older model for over 10 years. The only thing I find inconvenient is the Sabbath Mode which I haven’t found a way to completely disable so I have to do it every time it activates. Although very easy to do, it is still an inconvenience.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 4, 2026
Hi there. Thank you for sharing your feedback and for your continued trust in Frigidaire! We’re delighted to hear that your new model has been a great upgrade from your previous appliance and that you would highly recommend it.
We appreciate you sharing your experience with the Sabbath Mode feature as well. Your feedback about the convenience of the settings is valuable and helps us better understand our customers’ experiences.
Thank you for choosing Frigidaire, and we hope your new appliance continues to provide excellent performance for many years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We appreciate you sharing your experience with the Sabbath Mode feature as well. Your feedback about the convenience of the settings is valuable and helps us better understand our customers’ experiences.
Thank you for choosing Frigidaire, and we hope your new appliance continues to provide excellent performance for many years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
1
FPFU19F8WF Freezer Icemaker Issues
on July 30, 2026
Posted by: example43
The recurring issue with the Frigidaire FPFU19F8WF4 is not typically the ice maker assembly itself, but rather the design of the integrated water delivery system. The water fill tube and its heater are built into the insulated cabinet and are not serviceable as individual components. When the fill tube freezes, the heater fails, or the water line cracks, the ice maker is unable to receive water or may leak, yet the affected components cannot be replaced independently. This results in repeated ice maker failures and, in many cases, requires replacement of the entire freezer cabinet or appliance rather than a relatively inexpensive repair. Numerous owners have reported experiencing the same issue, suggesting this is a recurring design deficiency rather than isolated component failures. What, if anything, has Frigidaire done about this design flaw? If Frigidaire isn't going to address the issue, then they at least should offer massive discounts to previous buyers of this lemon on the purchase of a replacement.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 3, 2026
Hi example43!
Thank you for taking the time to share your detailed feedback regarding your Frigidaire FPFU19F8WF freezer. We understand your concerns and appreciate the time you took to describe your experience.
We’re sorry to hear about the recurring issues you have experienced with the ice maker system. We understand how frustrating it can be when a repair does not resolve the underlying concern, particularly when it involves components that are integrated into the appliance. We also appreciate you sharing your perspective regarding the product design and your suggestions for supporting customers who have experienced similar concerns.
Customer feedback is important to us and is shared with the appropriate teams as part of our ongoing efforts to evaluate product performance and improve future designs.
If you would like us to review your specific situation, including any available service options, please contact our Customer Care Team. You can reach us via Live Chat at Frigidaire or by calling 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We would be happy to review your appliance information and discuss any assistance that may be available.
— Patrick
Thank you for taking the time to share your detailed feedback regarding your Frigidaire FPFU19F8WF freezer. We understand your concerns and appreciate the time you took to describe your experience.
We’re sorry to hear about the recurring issues you have experienced with the ice maker system. We understand how frustrating it can be when a repair does not resolve the underlying concern, particularly when it involves components that are integrated into the appliance. We also appreciate you sharing your perspective regarding the product design and your suggestions for supporting customers who have experienced similar concerns.
Customer feedback is important to us and is shared with the appropriate teams as part of our ongoing efforts to evaluate product performance and improve future designs.
If you would like us to review your specific situation, including any available service options, please contact our Customer Care Team. You can reach us via Live Chat at Frigidaire or by calling 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We would be happy to review your appliance information and discuss any assistance that may be available.
— Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 30, 2026
Posted by: jfw444
[This review was collected as part of a promotion.] All is great so far, very good
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 30, 2026
Hi jfw444, thank you for taking the time to share your wonderful feedback! We're delighted to hear that your Frigidaire Single-Door Refrigerator is performing well and that everything has been great so far.
Thank you for choosing Frigidaire. We hope you continue to enjoy your refrigerator for years to come. If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Thank you for choosing Frigidaire. We hope you continue to enjoy your refrigerator for years to come. If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Suits My Needs Perfectly
on July 28, 2026
Posted by: VNessa
[This review was collected as part of a promotion.] I have a two-level house. I wanted a full refrigerator on the top floor and a full freezer on the bottom floor, it is easy to store food and realize in a single glance what I have on hand. One of the drawers is mis-aligned, so a service tech is coming out this week to have a look at it. I'm a little surprised at this quality issue. Fridge looks amazing, storage area is smart and plentiful. Very happy with the esthetics and storage layout.
Response from frigidaire.comBy Chris, Online Outreach Specialist, July 28, 2026
Hi there, our valued customer.
Thank you for sharing your experience! We're thrilled to hear you're enjoying the refrigerator's design, spacious storage layout, and how well it fits your two-level home. It's great to know the organization and aesthetics have met your expectations.
We're sorry to hear about the misaligned drawer and understand your concern. We appreciate you arranging a service visit, and we're confident our technician will work to resolve the issue as quickly as possible.
Thank you for choosing our brand and for your valuable feedback. We hope you continue to enjoy your refrigerator for many years to come! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
Chris
Thank you for sharing your experience! We're thrilled to hear you're enjoying the refrigerator's design, spacious storage layout, and how well it fits your two-level home. It's great to know the organization and aesthetics have met your expectations.
We're sorry to hear about the misaligned drawer and understand your concern. We appreciate you arranging a service visit, and we're confident our technician will work to resolve the issue as quickly as possible.
Thank you for choosing our brand and for your valuable feedback. We hope you continue to enjoy your refrigerator for many years to come! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great fridge!
on July 27, 2026
Posted by: MTMCC
[This review was collected as part of a promotion.] We love the options available in the shelving. The lighting is amazing, and the fresh air filter works well. Filtered cold water is nice.
Response from frigidaire.comBy Chris, Online Outreach Specialist, July 27, 2026
Hello, Valued Customer,
Thank you for your wonderful review! We're delighted to hear that you’re enjoying the flexible shelving options, bright interior lighting, fresh air filter, and the convenience of filtered water. It’s great to know that these features are helping make your refrigerator experience more enjoyable and convenient. We appreciate your support and thank you for choosing our brand. We hope your refrigerator continues to serve you well for many years to come! If you have any questions or need assistance in the future, please don’t hesitate to contact us through Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to assist you.
Best regards,
Chris
Thank you for your wonderful review! We're delighted to hear that you’re enjoying the flexible shelving options, bright interior lighting, fresh air filter, and the convenience of filtered water. It’s great to know that these features are helping make your refrigerator experience more enjoyable and convenient. We appreciate your support and thank you for choosing our brand. We hope your refrigerator continues to serve you well for many years to come! If you have any questions or need assistance in the future, please don’t hesitate to contact us through Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to assist you.
Best regards,
Chris
Written by a customer while visiting frigidaire.com