Customer reviews from frigidaire.com
Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Average customer rating
4.5
(2,422 Reviews)
Rating breakdown 2,422 reviews
5 Stars
1,811
4 Stars
329
3 Stars
99
2 Stars
62
1 Star
121
Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Customer Rating
4
Like the design and features, but…
on May 30, 2021
Posted by: Grant48
[This review was collected as part of a promotion.] I ordered these over six months ago. Still don’t have the filter kit for the water line and the special ‘maintenance kit’ that I was unaware was needed to put the freezer side by side with the fridge. Already bought the trim kit. For units of this caliber, all parts should be included that are required for them to be installed together.
For the prices I paid, the same should be true.
For the prices I paid, the same should be true.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very nice
on May 29, 2021
Posted by: Sue in Oconomowoc WI
[This review was collected as part of a promotion.] Iv’e had this set before in our old house and just had to have them in our new house. Only one suggestion, the water feature is a great improvement but I wish it was cooled.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Well worth the wait
on May 29, 2021
Posted by: Sue in Oconomowoc WI
[This review was collected as part of a promotion.] I love our new freezer. I had the same freezer in our previous house and designed them right in in our home we just built. Plenty of room. Love, love, love
Response from frigidaire.comBy Briana Jackson, Online Outreach Specialist , June 3, 2021
Hi, Sue! We are so pleased to hear how much you love your brand new freezer! Thank you for choosing Frigidaire! ~Briana
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great feature
on May 29, 2021
Posted by: NGB2002
[This review was collected as part of a promotion.] I am not sure it is the compressor or the fan, but it is quite noise. It has the water dispenser build in. PLUSS
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Features
on May 29, 2021
Posted by: NGB2002
[This review was collected as part of a promotion.] I am not sure it is the compressor or the fan, but it is quite noise. It has the ice maker which it GREAT!!
Response from frigidaire.comBy Briana Jackson, Online Outreach Specialist , June 3, 2021
Hello, NGB2002! Thank you for your review. The variable speed compressor may have a high-pitched hum or pulsating sounds. These sounds usually indicate your appliance is running as it should. Feel free to refer to your Use & Care manual where you can find more information on common sounds. We are happy to hear that the ice maker is working great for you! Feel free to connect with us should you have any additional comments or questions! ~Briana
Written by a customer while visiting frigidaire.com
Customer Rating
5
So cold and so bold!
on May 27, 2021
Posted by: eyesea
[This review was collected as part of a promotion.] replaced our previous one from 13 years ago and love the updates! Sturdy materials and well placed shelves and lighting. Easy to use controls and soooooo much space now!
Response from frigidaire.comBy Briana Jackson, Online Outreach Specialist , June 3, 2021
Hello, Eyesea! Awesome! We are so happy to hear that you are pleased with the updates of this model! We hope that you continue to enjoy them! Thank you for choosing Frigidaire! ~Briana
Written by a customer while visiting frigidaire.com
Customer Rating
5
Cool and elegant way to store food!
on May 27, 2021
Posted by: eyesea
[This review was collected as part of a promotion.] So upgraded from the one we had for 13 years! Sturdy materials and well placed shelves and lighting. Filters and strong gaskets give this a durable feel!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Loud and Won't Cycle
on May 27, 2021
Posted by: keholloway88
Freezer was delivered yesterday (5/26/21) and has been constantly running since it was plugged in. It won't ever cycle off. And it is very loud (50+ decibels) when running.
Response from frigidaire.comBy Hailea, Online Outreach Specialist, June 1, 2021
Thank you so much for sharing your story with us! Please keep in mind that modern energy-efficient compressors are designed to run 100% of the time except during the defrost cycle. At times it will run faster, such as after a defrost cycle. Now, its fantastic to see you’ve already been working with us to make sure everything is working as designed. If any concerns continue after your service visit, please make sure to reconnect with us so we can continue to investigate for you! – Hailea
Written by a customer while visiting frigidaire.com