Customer reviews from frigidaire.com
Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Average customer rating
4.5
(2,422 Reviews)
Rating breakdown 2,422 reviews
5 Stars
1,811
4 Stars
329
3 Stars
99
2 Stars
62
1 Star
121
Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Customer Rating
1
Still a struggle
on June 7, 2021
Posted by: NickMNJ
[This review was collected as part of a promotion.] We purchased both the fridge and freezer units in Sept 2020 and the units arrived in April 2021. We have had issues with a loud humming from the freezer and a faulty compressor on the fridge. After 5 service tech visits and 2 unit install and uninstall activities, we are still struggling with compressor noise and the loud humming hasn't been fixed. These units are beautiful and functional, but not sure if it's worth the start up struggle.
Response from frigidaire.comBy Corletta , Outreach Social Specialist, June 9, 2021
We’re sorry to hear you experienced issues with your refrigerator compressor. We’ll be happy to look into this matter further and see if there are other options to address your concerns. We have sent you an email directly to properly assist you. ~Corletta
Written by a customer while visiting frigidaire.com
Customer Rating
5
Lots of room
on June 6, 2021
Posted by: Sparky1961
[This review was collected as part of a promotion.] We bought this when we remodeled our kitchen. It’s been great! Nice to have a separate stand alone freezer, not depending on a shared compressor with the fridge. In case something goes wrong it doesn’t affect the fridge! And the price was way less than some of the other brands of that size that were fridge and freezer together!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful
on June 6, 2021
Posted by: KCogh
[This review was collected as part of a promotion.] Love the look of this unit and love that it doesn't show fingerprints/smudges! My only complaint is I wish it had one more skinny drawer for cheese and meats. Other than that - love!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love the lights!
on June 3, 2021
Posted by: Pagehs
[This review was collected as part of a promotion.] We have been waiting for this appliance for 7 months. Our builder was unable to source it, so we found one ourselves. It’s wonderful! We like the shelves being a little more shallow than conventional refrigerators, and that with the nice, bright lighting ensures that you never have any “lost” food. It’s quiet, and the cold water feature works like a dream. A beautiful finish to our kitchen. Hopefully, it will run for many years.
Response from frigidaire.comBy Keyanna A., Online Outreach Specialist , June 11, 2021
Hi there, Pagehs! We value your feedback. We’re glad to hear you are loving all the features of your new refrigerator. We’re confident it will bring your family joy for years to come. If you need anything, please know we are here to help! ~Keyanna
Written by a customer while visiting frigidaire.com
Customer Rating
5
Capacity and Organization
on June 2, 2021
Posted by: Picky1
[This review was collected as part of a promotion.] So much roomier and better organized space than my old stand-alone freezer. Love the interchangeable dual ice bins and divided pull-out bins. Excellent fully lighted interior.
Response from frigidaire.comBy Briana Jackson, Online Outreach Specialist , June 3, 2021
Hello, Picky1! Thank you for sharing with us! We are so happy to hear how pleased your are with the capacity and organization of your appliance! Thanks for choosing Frigidaire! ~Briana
Written by a customer while visiting frigidaire.com
Customer Rating
5
Capacity and Visibility
on June 2, 2021
Posted by: Picky1
[This review was collected as part of a promotion.] Love the generous capacity and well designed configuration. Completely lighted interior, large double enclosed bins, and convenient pull-out lower shelf makes for excellent visibility and accessibility. Also like the easily accessed disappearing filtered water dispenser.
Response from frigidaire.comBy Keyanna A., Online Outreach Specialist , June 11, 2021
We’re thrilled to hear you are enjoying your new fridge. We hope your family is storing and organizing even more of your favorite foods! Don’t hesitate to connect with us should you have any questions or concerns. ~Keyanna
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great ice maker
on June 1, 2021
Posted by: Gdh 1
[This review was collected as part of a promotion.] Bought in July 2020 and finally received May 2021.
So far so good. Freezer working great. Refrigerator worked 5 days, then deemed unrepairable. Waiting on replacement now.
So far so good. Freezer working great. Refrigerator worked 5 days, then deemed unrepairable. Waiting on replacement now.
Response from frigidaire.comBy Briana Jackson, Online Outreach Specialist , June 3, 2021
Hello, Gdh 1! Thank for sharing your experience with us! We are so happy to hear that your freezer is working great for you! We are glad to hear that you are being assisted with your refrigerator concerns. We are here should you need further assistance, connect with us by chatting with one of our live agents Mon-Fri, 8:30 am - 8 pm EST.-Briana
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great setup
on June 1, 2021
Posted by: Tracey0214
[This review was collected as part of a promotion.] Waited almost a year to receive our fridge (thanks COVID!), but it was so well worth it. We absolutely love our. We fridge and all the space it provided. The water dispenser is cleverly placed and the lighting in this unit is awesome. Very happy!
Written by a customer while visiting frigidaire.com