Customer reviews from frigidaire.com
Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Average customer rating
4.5
(2,321 Reviews)
Rating breakdown 2,321 reviews
5 Stars
1,741
4 Stars
311
3 Stars
96
2 Stars
61
1 Star
112
Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Customer Rating
5
Great so far
on January 28, 2026
Posted by: Mpetro
[This review was collected as part of a promotion.] Replaced my 15 year old fridge with the newest model & am pleased so far. Like the addition of water dispenser!
Response from frigidaire.comBy Reed, Online Outreach Specialist, January 29, 2026
Thank you for taking the time to share your experience! We’re glad to hear you’re pleased with your new refrigerator and that you’re enjoying the added convenience of the water dispenser. 😊
If you need any assistance or have any questions, feel free to contact us via live chat by visiting our website at Frigidaire.com, or call us at 1-800-374-4432, Monday–Friday from 8:30 a.m. to 8:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. We’re always happy to help! - Reed
If you need any assistance or have any questions, feel free to contact us via live chat by visiting our website at Frigidaire.com, or call us at 1-800-374-4432, Monday–Friday from 8:30 a.m. to 8:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. We’re always happy to help! - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Our second Single-Door Freezer wins again
on January 28, 2026
Posted by: Browndan
[This review was collected as part of a promotion.] This is our second time to buy an all freezer from Frigidaire and the only reason to get the new one was for it to go with the matching single-door refrigerator. The pair look great in our kitchen and I really like the new freezer design with the soft freeze drawer and ice maker.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, January 30, 2026
Hi there. Thank you for being a loyal Frigidaire customer and for choosing us again! We’re glad to hear the all-freezer was a perfect match for your single-door refrigerator and that the pair looks great in your kitchen. It’s especially nice to know you’re enjoying the updated freezer design, including the soft freeze drawer and built-in ice maker. We appreciate your continued trust in Frigidaire and hope you enjoy your new appliances for many years to come.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Haven’t set it up just yet
on January 30, 2026
Posted by: Jessh31
[This review was collected as part of a promotion.] Wish it would have came better protected, came in plastic with edges covered in styrofoam.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, February 2, 2026
Hi there. We’re sorry to hear that the packaging didn’t meet your expectations. Your feedback is important, and we’ll share it with our team to help improve future product protection during shipping.
We hope your appliance arrived in good working condition and that it continues to serve you well!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We hope your appliance arrived in good working condition and that it continues to serve you well!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
finally enough room for lots of ice cream
on February 2, 2026
Posted by: jba130
[This review was collected as part of a promotion.] We have wanted an extra large fridge & freezer for a long time so we did not need to have 3 separate units in the kitchen/basement/garage. So far, so good. Plenty of extra space for ice cream for parties!
Response from frigidaire.comBy Sam, Online Outreach Specialist, February 3, 2026
Hello jba130!
Thank you for sharing your feedback on your Frigidaire Professional 19 Cu. Ft. Single-Door Freezer (model PRDF1922AF). We’re delighted to hear that it provides the extra space you’ve been looking for and helps consolidate your storage needs. It’s great to know you’re enjoying all the room for treats like ice cream for parties! We hope your freezer continues to provide reliable performance and convenience for many years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for sharing your feedback on your Frigidaire Professional 19 Cu. Ft. Single-Door Freezer (model PRDF1922AF). We’re delighted to hear that it provides the extra space you’ve been looking for and helps consolidate your storage needs. It’s great to know you’re enjoying all the room for treats like ice cream for parties! We hope your freezer continues to provide reliable performance and convenience for many years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Frig Freezer
on February 4, 2026
Posted by: Cold Adult Beverages
[This review was collected as part of a promotion.] Looks great and has all the features you want.
Response from frigidaire.comBy Christian, Online Outreach Specialist, February 5, 2026
Thank you for your feedback! We’re glad to hear you’re enjoying the design and features of your new appliance. We appreciate you taking the time to share your experience. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
1
This is the 3rd one of these fridges that we've had to buy.
on February 9, 2026
Posted by: JMac99
This is the 3rd one of these refrigerators that we've had to buy. They seem to be set perfectly to stop working immediately after the warranty expires.
My dad has a Frigidaire refrigerator that has, quite literally, been running for over 50 years, non stop. These current models, while very expensive and very pretty, are kind of garbage.
To be clear, I would not buy another one of these, except that our cabinetry was custom made for this refrigerator. I guess I'm out of luck either way.
Response from frigidaire.comBy Maico, Online Outreach Specialist, February 10, 2026
Hi JMac99, thank you for taking the time to share your experience. We completely understand your frustration, having to replace three refrigerators and feeling like they stop working just after the warranty expires is incredibly aggravating. That’s certainly not the level of reliability we want for our customers, and we hear how disappointing it must be, especially when you’ve seen a Frigidaire last for decades in your dad’s home.
We also understand how difficult your situation is, given that your cabinetry was custom-made for this refrigerator. Feeling “stuck” with a product that hasn’t lived up to expectations adds another layer of frustration, and we truly empathize with that.
While design and style are important, your feedback highlights that durability is equally critical. We’d like to make sure our support team reviews your current situation, warranty coverage, and any service options that may be available to help.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact Customer Support at 1-800-374-4432. Our team is available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and they’ll be glad to assist you further.
Thank you again for your candid feedback. We truly regret the frustration and inconvenience this has caused. - Maico
We also understand how difficult your situation is, given that your cabinetry was custom-made for this refrigerator. Feeling “stuck” with a product that hasn’t lived up to expectations adds another layer of frustration, and we truly empathize with that.
While design and style are important, your feedback highlights that durability is equally critical. We’d like to make sure our support team reviews your current situation, warranty coverage, and any service options that may be available to help.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact Customer Support at 1-800-374-4432. Our team is available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and they’ll be glad to assist you further.
Thank you again for your candid feedback. We truly regret the frustration and inconvenience this has caused. - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Freezer
on February 8, 2026
Posted by: 2010Tdub
[This review was collected as part of a promotion.] This freezer has a ton of space. The ice maker works great and is quiet. The cubes are a great size.
Response from frigidaire.comBy Christian, Online Outreach Specialist, February 9, 2026
Thank you for your review! We’re glad to hear you’re enjoying the spacious freezer, the quiet ice maker, and the perfectly sized ice cubes. We appreciate you sharing your experience! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it!
on February 9, 2026
Posted by: Lac1985
[This review was collected as part of a promotion.] Stylish and functional, concerned about the amount of things we can put in the door bins hinges started squeaking a bit. But overall it’s been a great experience with this full fridge.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, February 10, 2026
Thank you for sharing your feedback! We’re glad to hear that your 19 Cu. Ft. Single-Door Refrigerator has been stylish and functional and that your overall experience has been great. We appreciate your note about the door bins and squeaky hinges—proper adjustment and occasional lubrication can help with hinge noise, and our Customer Support team is always happy to assist. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best. - Jessica
Written by a customer while visiting frigidaire.com