Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Customer Rating
5
on July 24, 2025
Posted by: GO1990
[This review was collected as part of a promotion.] Works beautifully and helps us have much needed fridge and freezer space! I wish it was a little deeper inside.
[This review was collected as part of a promotion.] Love the clean look, and all the space inside. Feel like some of the little square pockets that go on the door shelves are to small and would like not some many individual ones and maybe a few of the shelves have longer ones.
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 25, 2025
Thank you for sharing your thoughts! We're glad you love the clean look and spacious interior. Your feedback on the door shelf design is appreciated—fewer, larger compartments could indeed be more convenient for organizing.
If you need any assistance or have any questions, feel free to contact us via live chat by visiting our website at Frigidaire.com or call us at 1-800-374-4432. Monday–Friday, 8:30 a.m.–8 p.m. EST. – Reed
[This review was collected as part of a promotion.] Had to purchase the new freezer along with the new fridge bc when the old model fridge stopped working - models changed and they didnt match. Freezer configuration is different from the full sized Electorlux, but cute ice in a lower pullout section is handy for kids to access.
Ice maker is LOUD when water pulls into system. Not my favorite feature. Middle draw in freezer for "soft foods" like oce cream. I buy bread in bulk and keep that there. There are fewer drawers in this model which are replaced by shelves...unsure if I loke one or the other better. M H big bags of frozen veg are better suited for drawers, but boxed food fits better on new shelves.
For our family of 6, this gets our freezer needs met in the kitchen (with matching fridge). Though I still have a basic deep freezer in the basement for long term storage like meat.
I really didnt have many options to fit the cabinet space I had and this option was good enough for what I was able to spend. The cute ice is plus, but the load ice maker is negative.
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 25, 2025
Thank you for taking the time to share such a thoughtful and detailed review. It’s great to hear that the freezer meets your family's daily needs and pairs well with the matching fridge. We understand how important configuration and capacity are—especially for a household of six—and it sounds like you’ve found a setup that works for both accessibility and storage. Your feedback about the noise from the ice maker and the shelf vs. drawer tradeoff is noted and appreciated. If there’s anything we can assist you with in the future, please don’t hesitate to reach out to us via live chat at Frigidaire.com or at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8 p.m. EST.
[This review was collected as part of a promotion.] This freezer looks great and gives all the room needed
Response from frigidaire.comBy Christian, Online Outreach Specialist, July 23, 2025
Thanks for the great feedback! We’re glad to hear the freezer looks great and gives you all the space you need. Enjoy the extra storage! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
[This review was collected as part of a promotion.] The ergonomics of the refrigerator are great. Nevertheless, quality control at production does not seem too great (broken control panel shelve and missing glass) and apparently the compressor may be undermentioned according to the tech I spoke with. May need replacement after just 3 years based on the tech's experience. At that price, the refrigerators should last 15 years. In general, I would buy European products as their requirement for repair and shelf life has been government regulated to minimize planned obsolescence.
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 23, 2025
Thank you for sharing your detailed feedback, Gguy1. We’re glad to hear you appreciate the ergonomics of your Frigidaire refrigerator, but we’re truly sorry to hear about the issues you’ve experienced with the control panel shelf, missing glass, and concerns regarding the compressor. Quality and durability are very important to us, and your experience certainly doesn’t reflect the standards we aim to uphold.
We’d like to make this right and better understand the situation. Please reach out to our customer support team so we can assist with repairs or replacement options and ensure your appliance meets your expectations. We appreciate your honest insights and are committed to improving based on your feedback.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
[This review was collected as part of a promotion.] We got this refrigerator to replace a previous model that was unrepairable. This model has a great sleek design and is exactly what we need to keep our items refrigerated.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 21, 2025
We’re thrilled to hear your new Frigidaire refrigerator is a perfect fit for your needs and that you love the sleek design. Thanks for trusting us to keep your items fresh!
If you ever need assistance or have questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick