Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Customer Rating
1
All icy
on July 4, 2021
Posted by: Zlat
[This review was collected as part of a promotion.] Brand new refrigerator and the entire back wall is icy
Response from frigidaire.comBy Online Outreach Specialist, July 6, 2021
Oh goodness, Zlat! Thank you for bringing this to our attention and sorry to hear that you had to experience this. We see you have been in touch with us regarding your concerns and service has been scheduled. If this does not resolve your issues, we’re here to help. Feel free to chat with us online at www.frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. Thank you, Courtney
[This review was collected as part of a promotion.] So far...Just another freezer. Looks nice but nothing great. The water system was full of dirt. Took several days to clean up the ice system to where it was usable.
[This review was collected as part of a promotion.] Waited months for this column fridge. Finally received it...No crisper shelf, so no crisper! Plus, the internal cold water dispenser is plugged. Waiting on the crisper shelf and repairs to water system. Pay this much for a product you expect it to be right when delivered...No positive comments till the fridge is fixed!
Response from frigidaire.comBy Anna P. , Online Outreach Specialist, July 7, 2021
We want to thank you for being so patient while waiting on the delivery of your new appliances. We understand this did create a great inconvenience to you and your home. Please accept our apologies for the crisper shelf not being delivered with the refrigerator and the water line needs. Should these concerns not be resolved quickly, please reach out to us directly.
Our team may be reached via Live Chat on our website or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST).
[This review was collected as part of a promotion.] We purchased the refrigerator and freezer combo unit with the flat trim kit last summer. We had a long wait for our units (COVID!). We just received them about a month ago, it was worth the wait. We really like the inside water dispenser and the overall modern look. We have received nothing but good comments about the the look and size of the pair. We are extremely pleased.
[This review was collected as part of a promotion.] Bought this months ago and couldn’t wait until we got it. When it arrived we were overwhelmed how cool it was.