Customer reviews from frigidaire.com
Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Average customer rating
4.5
(2,287 Reviews)
Rating breakdown 2,287 reviews
5 Stars
1,716
4 Stars
306
3 Stars
94
2 Stars
61
1 Star
110
Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Customer Rating
2
Frigidaire - 19 Cu. Ft. Single-Door Freezer
on November 28, 2025
Posted by: Designermom
[This review was collected as part of a promotion.] My new home came with the Frigidaire - 19 Cu. Ft. Single-Door Freezer and Frigidaire - 19 Cu. Ft. Single-Door Refrigerator. They look nice, the width is good BUT the depth is horrible. Cannot put much in either unit, and forget any large dish or storage container. As a retired professional kitchen and bath designer for 38 years I would have never put these in any of my clients kitchens.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, December 1, 2025
Hi there! Thank you for taking the time to share your experience with us. We’re glad to hear that you appreciate the look and width of the units, but I’m truly sorry that the interior depth has been such a disappointment — especially given your extensive background as a professional kitchen and bath designer. Your perspective carries a great deal of weight, and we understand how frustrating it must be to work around storage limitations that don’t meet your needs.
A refrigerator and freezer should make daily life easier, not restrict the way you store food or prepare meals, and it’s clear that these units aren’t offering the flexibility you expected in your new home. I can imagine how limiting it must feel not being able to fit larger dishes or containers, particularly when you’re accustomed to evaluating appliances with a designer’s eye.
We genuinely appreciate your candid feedback. Insights from professionals like you help us better understand where our products succeed and where they fall short for real-world use. If there’s anything we can do to support you — whether it’s checking compatibility with alternative models, exploring available accessories, or providing additional product information — please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
A refrigerator and freezer should make daily life easier, not restrict the way you store food or prepare meals, and it’s clear that these units aren’t offering the flexibility you expected in your new home. I can imagine how limiting it must feel not being able to fit larger dishes or containers, particularly when you’re accustomed to evaluating appliances with a designer’s eye.
We genuinely appreciate your candid feedback. Insights from professionals like you help us better understand where our products succeed and where they fall short for real-world use. If there’s anything we can do to support you — whether it’s checking compatibility with alternative models, exploring available accessories, or providing additional product information — please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great!
on December 1, 2025
Posted by: Sbede
[This review was collected as part of a promotion.] Love the two ice bins. The ice doesn't stick together either! Shelves could be adjusted a bit better on install but that's probably from where I purchased. Plenty of room for everything.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Lemons
on December 1, 2025
Posted by: Werefour
[This review was collected as part of a promotion.] I bought the column refrigerator and freezer in 1/21 and the white plastic around the interior of the box developed cracks in several places in both units. I've had low end refrigerators that were 15 years old and never had this issue. I don't even know how I would go about repairing this problem and now I am having problems with my ice maker. Disaster
Response from frigidaire.comBy Reed, Online Outreach Specialist, December 4, 2025
Hi Werefour! Thank you for reaching out, and we’re very sorry to hear about the issues you’re experiencing with your refrigerator and freezer. We understand how frustrating it is to see interior cracking and now have ice maker concerns as well.
For the interior liner cracks, minor surface cracks can sometimes be stabilized with an appliance-safe epoxy, but deeper or spreading cracks typically require a technician to inspect the liner and determine the best repair approach.
For the ice maker issue, here are a few basic steps to try:
Make sure the ice maker is turned on and the ice bin is correctly positioned.
Check for any frozen ice blocking the ejector arm or fill tube.
Ensure the water line is connected securely, not kinked, and that water pressure is adequate.
If your model has an ice maker reset option, try performing a reset.
Since these issues may require hands-on inspection, we recommend reaching out to our Customer Care Team for further assistance. You can connect with us through live chat at Frigidaire.com or by calling 1-800-374-4432, Monday–Friday, 8:30am–8pm ET, and Saturday, 9am–6pm ET. We’re here to help get this resolved for you. - Reed
For the interior liner cracks, minor surface cracks can sometimes be stabilized with an appliance-safe epoxy, but deeper or spreading cracks typically require a technician to inspect the liner and determine the best repair approach.
For the ice maker issue, here are a few basic steps to try:
Make sure the ice maker is turned on and the ice bin is correctly positioned.
Check for any frozen ice blocking the ejector arm or fill tube.
Ensure the water line is connected securely, not kinked, and that water pressure is adequate.
If your model has an ice maker reset option, try performing a reset.
Since these issues may require hands-on inspection, we recommend reaching out to our Customer Care Team for further assistance. You can connect with us through live chat at Frigidaire.com or by calling 1-800-374-4432, Monday–Friday, 8:30am–8pm ET, and Saturday, 9am–6pm ET. We’re here to help get this resolved for you. - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Freezer you can see you items!
on December 2, 2025
Posted by: DenLaugh
[This review was collected as part of a promotion.] Love the freezer I can see everything that is in it. with the see through bins
Ice holder is big.
Ice holder is big.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful Refrigerator
on December 4, 2025
Posted by: Ranch house 1
[This review was collected as part of a promotion.] This is a beautiful kitchen appliance. Lots of efficient space.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful and functional!
on December 7, 2025
Posted by: Kevbo 122
[This review was collected as part of a promotion.] This fridge works great! We paneled it to match our cabinets. Just ensure proper measurements and you will enjoy this fridge!
Response from frigidaire.comBy Rox, Online Outreach Specialist, December 9, 2025
Hi, Kevbo! Thank you for sharing your feedback! We’re delighted to hear that your Frigidaire fridge is both beautiful and functional, and that it integrates seamlessly with your cabinetry. Great tip about checking measurements—it definitely helps ensure the perfect fit.
If you ever have questions or need assistance, please connect with us via live chat at www.frigidaire.com, or call our Customer Care Team at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST. We’re always happy to help.
-Rox
If you ever have questions or need assistance, please connect with us via live chat at www.frigidaire.com, or call our Customer Care Team at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST. We’re always happy to help.
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Freezer
on December 8, 2025
Posted by: Eastman
[This review was collected as part of a promotion.] We've only had the unit for about a week. But it looks great and love the layout and lighting inside. Well done.
Written by a customer while visiting frigidaire.com