Customer reviews from frigidaire.com
Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Stainless Steel
Average customer rating
4.5
(2,261 Reviews)
Rating breakdown 2,261 reviews
5 Stars
1,697
4 Stars
303
3 Stars
92
2 Stars
60
1 Star
109
Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Stainless Steel
Customer Rating
5
Exceeds expectations!
on October 7, 2025
Posted by: Tspragg
[This review was collected as part of a promotion.] We absolutely love our counter depth fridge. The extra width gives us more usable space so nothing goes to waste and you can see everything!
Response from frigidaire.comBy Jessica, Online Outreach Specialist, October 7, 2025
Thank you so much for your wonderful review! We’re thrilled to hear that you love your 19 Cu. Ft. Single-Door Freezer and that the extra width is helping you maximize space and keep everything organized. It’s great to know that the counter-depth design is working well for you and ensuring that nothing goes to waste.\n\nWe truly appreciate your feedback and are so glad to hear that your freezer is making a positive impact on your kitchen. If you ever have any questions or need assistance in the future, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.\n
Written by a customer while visiting frigidaire.com
Customer Rating
5
Satisfied customer
on October 9, 2025
Posted by: Schmark
[This review was collected as part of a promotion.] This unit was paired with a refrigerator and replaced a Kenmore pair that had a failing fridge. So far the Frigidaire pair is working great and gives us extra space inside the units.
Response from frigidaire.comBy Sam, Online Outreach Specialist, October 10, 2025
Hello Schmark!
Thank you so much for the 5-star rating and for sharing your experience with your new Frigidaire Professional 19 Cu. Ft. Single-Door Freezer (model FPFU19F8WF)! We’re thrilled to hear that your new Frigidaire pair is working great and providing the extra space you need. We truly appreciate you choosing Frigidaire Professional and hope you continue to enjoy your new appliances for many years to come!
If you ever need any assistance, please don’t hesitate to reach out to us via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM EST—we’ll be glad to help. ~ Sam
Thank you so much for the 5-star rating and for sharing your experience with your new Frigidaire Professional 19 Cu. Ft. Single-Door Freezer (model FPFU19F8WF)! We’re thrilled to hear that your new Frigidaire pair is working great and providing the extra space you need. We truly appreciate you choosing Frigidaire Professional and hope you continue to enjoy your new appliances for many years to come!
If you ever need any assistance, please don’t hesitate to reach out to us via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM EST—we’ll be glad to help. ~ Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Simple, elegant, works
on October 10, 2025
Posted by: Jerhomey
[This review was collected as part of a promotion.] Only time will tell. It seems like refrigerators from the 70s still work great but anything made post 2010 breaks in a few years. So far this unit has done its job, no issues. The trim kit makes it look like a built in when it’s not and maintenance will be easier if there are issues.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, October 13, 2025
Hi there. We appreciate you sharing your thoughts and experience! It’s great to hear that your refrigerator is performing well so far and that you’re enjoying the clean, built-in look with the trim kit — it really does make for a sleek setup. We completely understand your perspective about longevity, and we’re committed to designing appliances that stand the test of time while being easy to maintain.
Thank you for choosing Frigidaire. If you ever have questions or need assistance down the road, our Customer Care Team is happy to help at 1-800-374-4432, Monday through Friday, from 8:30 AM to 8:00 PM EST, or via Live Chat at www.frigidaire.com.
Best Regards,
Ruth
Thank you for choosing Frigidaire. If you ever have questions or need assistance down the road, our Customer Care Team is happy to help at 1-800-374-4432, Monday through Friday, from 8:30 AM to 8:00 PM EST, or via Live Chat at www.frigidaire.com.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fantastic Single Door Refrigerator
on October 10, 2025
Posted by: KFC3EBR
[This review was collected as part of a promotion.] I wanted more space than my previous Thermador refrigerator had and that's exactly what I got. The large bins on the door hold a lot and that frees up shelf space. No more moving everything around to get an item out. The filtered water on the side is also a great feature. The whole family is very happy with the refrigerator.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, October 13, 2025
Thank you for sharing your positive experience with your new refrigerator! We’re so glad to hear that the extra space and large door bins have made organizing easier and more convenient for you and your family. It’s great to know that the filtered water feature is also a hit!
If you ever need any assistance or have questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you ever need any assistance or have questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Freezer fridge pair
on October 12, 2025
Posted by: Schmark
[This review was collected as part of a promotion.] The pair replaced another pair from kenmore pro (the refrigerator started failing). I now get more space and great looking units.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, October 14, 2025
Thank you for your feedback on the 19 Cu. Ft. Single-Door Freezer! We’re glad to hear the new pair has given you more space and a sleek, modern look—especially as a replacement for your previous Kenmore Pro units. We hope you continue to enjoy both the design and performance for years to come.
If you ever need assistance or have questions, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
If you ever need assistance or have questions, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great looking fridge
on October 13, 2025
Posted by: maludud
[This review was collected as part of a promotion.] Really nice looking fridge, we get compliments often. Interior volume is a bit smaller than we thought, but it depends on counter depth. Overall feedback about it with over 1 month usage time, I think it's worth the price
Response from frigidaire.comBy Rox, Online Outreach Specialist, October 14, 2025
Hello, Maludud! We’re so glad to hear that you’re enjoying your Frigidaire refrigerator and that it’s getting so many compliments — it truly is a great-looking appliance! We appreciate your note about the interior space, as counter-depth models are designed for a sleek, built-in look while maintaining efficient storage. It’s wonderful to know that after a month of use, you’re happy with its overall value and performance.
If you ever have questions or need assistance, we’re here to help! You can reach us via live chat at www.frigidaire.com or by calling our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. -Rox
If you ever have questions or need assistance, we’re here to help! You can reach us via live chat at www.frigidaire.com or by calling our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. -Rox
Response from frigidaire.comBy Maria, Online Outreach Specialist, October 14, 2025
We’re delighted to hear that you’re enjoying your new refrigerator and that it’s receiving compliments from friends and family! It’s great to know that the design and overall performance are meeting your expectations.
We understand that counter-depth models can feel slightly smaller in interior volume compared to standard-depth refrigerators, and we appreciate your thoughtful perspective after using it for over a month. Your feedback is valuable as it helps us continue improving our products and better serve our customers.
If you ever have any questions about maximizing your fridge’s storage, care tips, or features, we’re always here to assist. You can reach us through Live Chat at Frigidaire.com, or call us at 1-800-374-4432, Monday through Friday from 8:30 AM to 8:00 PM EST. Our team will be happy to help with any additional guidance or support you may need. — Maria
We understand that counter-depth models can feel slightly smaller in interior volume compared to standard-depth refrigerators, and we appreciate your thoughtful perspective after using it for over a month. Your feedback is valuable as it helps us continue improving our products and better serve our customers.
If you ever have any questions about maximizing your fridge’s storage, care tips, or features, we’re always here to assist. You can reach us through Live Chat at Frigidaire.com, or call us at 1-800-374-4432, Monday through Friday from 8:30 AM to 8:00 PM EST. Our team will be happy to help with any additional guidance or support you may need. — Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful appliance!
on October 13, 2025
Posted by: Bernice99507
[This review was collected as part of a promotion.] I have had a Frigidaire side by side refrigerator for twenty-two years. Seven of those years, it was in a rental home with zero complaints or problems. I trust Frigidaire and will recommend their products to anyone needing a new appliance.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, October 15, 2025
Hi, Bernice! Thank you so much for your kind words and for being a loyal Frigidaire customer for over 22 years!
It’s truly amazing to hear how well your side-by-side refrigerator has performed — even after years of use in a rental home with no issues. We’re honored to have earned your trust and even more grateful that you’d recommend Frigidaire to others.
Your support means a lot to us, and we look forward to continuing to provide you with reliable appliances for many years to come. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
It’s truly amazing to hear how well your side-by-side refrigerator has performed — even after years of use in a rental home with no issues. We’re honored to have earned your trust and even more grateful that you’d recommend Frigidaire to others.
Your support means a lot to us, and we look forward to continuing to provide you with reliable appliances for many years to come. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on October 14, 2025
Posted by: tstriegel
[This review was collected as part of a promotion.] Our new refrigerator is well designed and fits our needs perfectly!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, October 15, 2025
We’re so happy to hear your new Frigidaire refrigerator fits your needs perfectly! It’s wonderful to know the design works well for you. Thank you for sharing your feedback and for choosing Frigidaire! For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com