Customer reviews from frigidaire.com
Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Stainless Steel
Average customer rating
4.5
(2,153 Reviews)
Rating breakdown 2,153 reviews
5 Stars
1,612
4 Stars
287
3 Stars
89
2 Stars
59
1 Star
106
Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Stainless Steel
Customer Rating
2
Arrived with leaking ice maker piping
on August 20, 2022
Posted by: SanDiego
[This review was collected as part of a promotion.] Amazing except for a very important function. We’ve had to turn off the ice maker while it’s being fixed
Response from frigidaire.comBy Bianca, Online Outreach Specialist , August 22, 2022
We are disappointed to learn you are having issues with your freezer. We would love to make sure this matter is quickly resolved and have sent you an email to gather more details. Please respond at your earliest convenience. -Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
5
Gorgeous freezers
on August 21, 2022
Posted by: Ycook
[This review was collected as part of a promotion.] Looks great plenty of storage fits my needs perfectly runs quiet and is easy to clean , for a fraction of the cost compare to other brands
Written by a customer while visiting frigidaire.com
Customer Rating
1
Muy mala calidad
on August 22, 2022
Posted by: Uno mas
Recibí un congelador defectuoso y todavía estoy esperando una solución. No quieren reemplazarlo y tampoco tienen las piezas en stock. Muy mala calidad muy malos profesionales
Response from frigidaire.comBy Christy, Online Outreach Specialist, August 23, 2022
Lamentamos saber acerca de su experiencia. Nos encantaría revisar su archivo y ver cómo podemos solucionar esta situación. Puede comunicarse con nuestro equipo a través del chat en vivo en nuestra página web de marca o llamando al 1-800-374-4432 de lunes a viernes, de 8:30 a. m. a 8:00 p. m. (EST) Saludos cordiales, Christy
Written by a customer while visiting frigidaire.com
Customer Rating
3
One serious issue
on August 22, 2022
Posted by: michigancabin1
[This review was collected as part of a promotion.] The fridge is great except: we had a momentary power failure and the refrigerator shifted into "demo" mode, which means the refrigeration shuts off. Thankfully, we weren't gone long else all the food would have spoiled. Also, nowhere on Fridigidaire's website are instructions on how to get the unit out of "demo" mode. Thankfully, someone had posted a YouTube video on how to get out of demo mode.
Response from frigidaire.comBy Briana , Online Outreach Specialist , August 23, 2022
Hello, michigancabin1! Thank you for sharing your concerns with us. We are pleased to hear that you were able to have your concerns addressed. If you have any additional questions, comments or concerns, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
Written by a customer while visiting frigidaire.com
Customer Rating
1
Mala calidad y malos prefesionales
on August 22, 2022
Posted by: Otro mas
Recibí un congelador defectuoso y todavía estoy esperando una solución. No quieren reemplazarlo y tampoco tienen las piezas en stock. Muy mala calidad muy malos profesionales
Response from frigidaire.comBy Bianca, Online Outreach Specialist , August 23, 2022
Lamentamos saber que está teniendo esta experiencia con su congelador. Nos encantaría revisar su archivo para ver qué opciones están disponibles para ayudarlo. Le hemos enviado un correo electrónico para recopilar más detalles y esperamos su respuesta. -Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
5
Paired with freezer
on August 25, 2022
Posted by: Timmit
[This review was collected as part of a promotion.] I paired it with freezer and put trim kit on, it looks great, is quiet, makes a lot of ice.
My wife and are very pleased with our purchase.
My wife and are very pleased with our purchase.
Written by a customer while visiting frigidaire.com
Customer Rating
4
on August 27, 2022
Posted by: Julia92
[This review was collected as part of a promotion.] Love the look & space of my new freezer but it frosts up a ton - trying to figure that out
Love the ice maker & double bucket for ice.
Love the ice maker & double bucket for ice.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Best purchase ever for a large family!
on September 6, 2022
Posted by: Soooo much space
[This review was collected as part of a promotion.] I absolutely love my Frigidaire single door freezer. I “ twinned” it with the Frigidaire single door refrigerator., and couldn’t be happier! They LOOK amazing, have so much space, and aren’t super deep, so nothing is lost in the back.
Best purchase ever for this large family!
Best purchase ever for this large family!
Written by a customer while visiting frigidaire.com