Customer reviews from frigidaire.com
Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Average customer rating
4.5
(2,385 Reviews)
Rating breakdown 2,385 reviews
5 Stars
1,787
4 Stars
322
3 Stars
97
2 Stars
61
1 Star
118
Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Customer Rating
5
Family sized
on June 30, 2025
Posted by: LisaT1
[This review was collected as part of a promotion.] I purchased this unit to replace the same previous model that I had for almost 15 years. The new unit is slightly different with some nice improvements- pull out double ice drawers in the middle of the unit and the soft-freeze drawer for ice cream. The previous model also had wire baskets- the new plastic/glass shelves and drawers are improved. The drawers also slide on full rails with is another improvement over the last model that had clips on metal rails.
Response from frigidaire.comBy Christian, Online Outreach Specialist, July 1, 2025
We’re delighted to hear that your new unit builds on the features you loved in your previous model, with improvements like the pull-out double ice drawers, soft-freeze drawer, and upgraded shelving. Our goal is to continually enhance convenience and functionality, and it’s wonderful to know these changes are making a positive difference for you. Enjoy your upgraded Frigidaire! If you have any other ideas or need assistance, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
Best regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Professional freezer less refrigerator
on June 30, 2025
Posted by: GGibby
[This review was collected as part of a promotion.] Awesome capacity. Exactly as described.
Did have to buy an extra shelf and would have liked to see an option for a small lunch meat/ cheese drawer, even as an extra.
Did have to buy an extra shelf and would have liked to see an option for a small lunch meat/ cheese drawer, even as an extra.
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 1, 2025
Thank you for your positive feedback! We're glad to hear the refrigerator's capacity meets your needs. We appreciate your suggestions for additional features like a small lunch meat/cheese drawer, and I will pass this feedback along to our team for future consideration. If you have any further questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. We're here to help! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 30, 2025
Posted by: AprilE
[This review was collected as part of a promotion.] I love my freezer and the ice cubes it makes. However it is a year and a half old and it seems that the ice maker has slowed up making ice. I am not sure what to do as it is making ice, just not much.
Response from frigidaire.comBy Christian, Online Outreach Specialist, June 30, 2025
We’re so glad to hear you love your freezer and the ice it makes! Thanks for sharing that—it means a lot. That said, we’re sorry to hear your ice maker isn’t producing as much as it used to. Even though it’s still working, we understand how frustrating it can be when performance drops unexpectedly.
Sometimes a slowdown in ice production can be due to factors like temperature settings, a clogged water filter, or restricted water flow. We’d love to help you troubleshoot—feel free to reach out to our support team at [phone/email] or visit [support website] for step-by-step guidance.
Thanks again for your feedback, and we hope we can get your ice maker back to running at full speed soon! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Sometimes a slowdown in ice production can be due to factors like temperature settings, a clogged water filter, or restricted water flow. We’d love to help you troubleshoot—feel free to reach out to our support team at [phone/email] or visit [support website] for step-by-step guidance.
Thanks again for your feedback, and we hope we can get your ice maker back to running at full speed soon! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fantastic Fridge!!!
on June 29, 2025
Posted by: DrBoo
[This review was collected as part of a promotion.] We absolutely love your new fridge/freezer!! They look beautiful in our new kitchen. As a 5’1 woman with short arms, I definitely appreciate the shallow depth of the shelves. I also love that the water dispenser in on the inside of the fridge.
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 1, 2025
Thank you so much for your kind words! We're thrilled to hear that you're loving your new fridge/freezer and that the design features are working so well for you. If you ever have any questions or need support, feel free to reach out via live chat at Frigidaire.com or give us a call at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help! - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
Frigidaire Refrigerator Review
on June 19, 2025
Posted by: Wyogolf
[This review was collected as part of a promotion.] I recently purchased a Frigidaire - 19 Cu. Ft. Single-Door Refrigerator and overall, we are happy with the appliance, though there are a few things we would change. We really like the built-in water dispenser - it's convenient and works well. The overall size of the fridge is also great, with plenty of space! However, we do wish there was a designated butter compartment in the door. It's something small but really useful, and we miss having that feature. Also, a few of the door shelves are quite narrow, making it difficult to fit certain items in comfortably. All in all, it's a solid fridge with good functionality, but a few design improvements could make it even better.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, June 19, 2025
Thank you for sharing your experience with your 19 Cu. Ft. Single-Door Refrigerator! We’re glad to hear you’re enjoying features like the built-in water dispenser and the spacious interior. Your feedback about the door shelves and the butter compartment is really valuable — small details like these make a big difference in everyday convenience, and we’ll be sure to pass your suggestions along to our design team. We appreciate you choosing Frigidaire and hope your fridge continues to serve you well!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Freezerless Pro Refrigerator
on June 16, 2025
Posted by: Josh42
[This review was collected as part of a promotion.] Had my previous unit for 18 years and still works. Just wanted to upgrade to the newer model. So far it’s great.
Response from frigidaire.comBy Christian, Online Outreach Specialist, June 16, 2025
Thank you for your loyalty and for choosing Frigidaire again! We’re thrilled to hear your previous unit served you well for 18 years and that you're enjoying the new model so far.
If you ever have any questions or need support, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
If you ever have any questions or need support, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire 19 cu ft freezer
on May 13, 2025
Posted by: New freezer mom
[This review was collected as part of a promotion.] This is the second Frigidaire freezer for me. The first one was great but only lasted 8 years. I was disappointed it did not last longer but the newer model is well designed and feels like more room than the older model. I will probably go ahead and buy the matching refrigerator since the older model is a little different.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, May 14, 2025
Hello there.Thank you for being a loyal Frigidaire customer and for sharing your experience. We understand your disappointment that your previous freezer lasted only 8 years, and we truly appreciate you giving us another chance with your recent purchase.
It’s great to hear that the new model feels more spacious and is working well for your needs. We’re especially glad you're considering the matching refrigerator, we design our products to complement each other both in form and function.
Your feedback means a lot to us, and we’re here if you ever have questions or need support, feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
It’s great to hear that the new model feels more spacious and is working well for your needs. We’re especially glad you're considering the matching refrigerator, we design our products to complement each other both in form and function.
Your feedback means a lot to us, and we’re here if you ever have questions or need support, feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent
on May 13, 2025
Posted by: Mister Me
[This review was collected as part of a promotion.] Solid appliance works very well
Response from frigidaire.comBy Maico, Online Outreach Specialist Frigidaire, May 15, 2025
Thank you for your feedback, Mister Me! We’re glad to hear that the appliance is working well and meeting your expectations. If you ever need any assistance or have further questions, feel free to reach out. Enjoy your new appliance!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com