Customer reviews from frigidaire.com
Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Stainless Steel
Average customer rating
4.5
(2,261 Reviews)
Rating breakdown 2,261 reviews
5 Stars
1,697
4 Stars
303
3 Stars
92
2 Stars
60
1 Star
109
Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Stainless Steel
Customer Rating
5
Beautiful refrigerator
on August 14, 2025
Posted by: Ppirtle
[This review was collected as part of a promotion.] Excellent side by side refrigerator-freezer set. Very spacious. Works well.
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 15, 2025
Thank you for sharing your positive feedback! We're delighted to hear that you find your refrigerator-freezer set spacious and that it works well for you. If you have any questions or need further assistance, please don't hesitate to contact us. You can connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire refrigerator
on August 14, 2025
Posted by: SBSdvm
[This review was collected as part of a promotion.] I love this 33" refrigerator next to the matching freezer! It looks so amazing and has great storage!
Response from frigidaire.comBy Reed, Online Outreach Specialist, August 15, 2025
We’re glad to hear you love your 33" refrigerator alongside the matching freezer, and that it looks amazing while offering great storage. If you need any assistance or have any questions, feel free to contact us via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST. – Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Freezer
on August 14, 2025
Posted by: Linda1983
[This review was collected as part of a promotion.] Looks great with the matching fridge!
Written by a customer while visiting frigidaire.com
Customer Rating
5
I like the new design
on August 14, 2025
Posted by: MichaelC_7
[This review was collected as part of a promotion.] I had a older unit but I like the new design with new round handle, water dispenser on inside, shelf layout, and lower energy use.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice looking
on August 17, 2025
Posted by: Michikod
[This review was collected as part of a promotion.] Appealing
Written by a customer while visiting frigidaire.com
Customer Rating
5
Bigger than expected
on August 18, 2025
Posted by: Michaelll
[This review was collected as part of a promotion.] Keeps things real cold shelves are set up nicely
Response from frigidaire.comBy Jessica, Online Outreach Specialist, August 20, 2025
We’re glad to hear your refrigerator is keeping everything cold and that you like the shelf setup. If you will need assistance in the future, please don’t hesitate to reach out. You can reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Single Door Mod. FPRU19F8WF Water Leak
on August 21, 2025
Posted by: FTL Curtis
[This review was collected as part of a promotion.] Installed separate single door refrigerator and matching single door freezer in our new kitchen. Within 4 weeks a factory water line at the refrigerator water valve cracked 1” in length on the extrados of a factory bend. Water leaked for almost two days until we returned home. A large area of our newly installed white oak hardwood will need to be replaced due to water damage. It was straight forward to repair during a service call; but it’s been two weeks and I’m still waiting on the Warranty company to contact me concerning my flooring. Sadly, while the fridge & freezer look sharp, the plastic drawers and metal frame are so thin as to be flimsy. This is not as robust a product as the ones we purchased 10 years ago at another home. We all love profit, but back it up with a quality product. If problems occur, then promptly address them.
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 22, 2025
Thank you for sharing your detailed feedback and bringing this situation to our attention. We sincerely apologize for the water line issue and the water damage to your hardwood flooring, as well as for any inconvenience caused. We understand how important it is to have reliable appliances and prompt support when issues arise.
Upon review, we see that you have already been in contact with our customer care team regarding this matter. To proceed further, please reach out to us directly for any additional assistance or updates. You can connect with us by sending a direct message or through Live Chat at Frigidaire.com. Alternatively, you may call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. - Maria
Upon review, we see that you have already been in contact with our customer care team regarding this matter. To proceed further, please reach out to us directly for any additional assistance or updates. You can connect with us by sending a direct message or through Live Chat at Frigidaire.com. Alternatively, you may call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
so far so good
on August 22, 2025
Posted by: dangolf13
[This review was collected as part of a promotion.] has been installed for one week. no problems. working great.
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 25, 2025
Thank you for sharing your positive update! We're pleased to hear that your refrigerator has been working great and that everything is running smoothly after a week.
If you have any questions or need further assistance in the future, please don’t hesitate to contact us. You can reach out via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. Thank you for choosing Frigidaire! - Maria
If you have any questions or need further assistance in the future, please don’t hesitate to contact us. You can reach out via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. Thank you for choosing Frigidaire! - Maria
Written by a customer while visiting frigidaire.com