Customer reviews from frigidaire.com
Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Average customer rating
4.5
(2,321 Reviews)
Rating breakdown 2,321 reviews
5 Stars
1,741
4 Stars
311
3 Stars
96
2 Stars
61
1 Star
112
Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Customer Rating
5
Awesome product, and it looks great!
on August 6, 2025
Posted by: Scr30728
[This review was collected as part of a promotion.] We bought this freezer to put in the pantry of our new build. Works great and it looks better. We could not be happier with the freezer.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 7, 2025
Thank you for sharing your feedback! We’re so happy to hear that your new Frigidaire freezer is working great in your pantry and also enhancing the look of your space. It’s wonderful to know that it’s meeting both your functional and aesthetic needs, and we’re thrilled you’re so satisfied with your purchase.
If you ever have any questions or need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you ever have any questions or need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Easy to see everything
on August 7, 2025
Posted by: Angieskaf
[This review was collected as part of a promotion.] Because it’s not deep you actually can find everything! The water is in an obvious but concealed spot. The drawer and shelf mix is great for organization
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 8, 2025
Hi there. We’re so glad to hear you’re enjoying the thoughtful design of your refrigerator! It’s great that the layout makes everything easy to find, the water dispenser is conveniently tucked away, and the drawer and shelf mix is helping you stay organized.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
The most amazing fridge and freezer ever!
on August 7, 2025
Posted by: Alexandrine
[This review was collected as part of a promotion.] We love our new refrigerator/ freezer combo! It looks great and inside it’s so easy to store beautifully and see what is there. Filtered water is tucked away so neatly and is so easy to access.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 7, 2025
Posted by: Twillis
[This review was collected as part of a promotion.] We love it.
Written by a customer while visiting frigidaire.com
Customer Rating
1
VERY DECEIVING - DO NOT BUY
on August 8, 2025
Posted by: CaptMJB
If you have the older version and enjoy the space and layout, DO NOT PURCHASE THIS AS A REPLACEMENT.
Overall unit is 1" larger, no big deal. Whoever redesigned the interior of this fridge and freezer should be fired.
The interior is 2" less deep and wide. This version has less deep shelves as well, again by 2".
There is now a roller shelf on top of the bottom drawer in the fridge that eats up another 4" of space overall. You are losing 6" of space on that shelf alone and it has radius corners which eats up even MORE space.
Overall unit is 1" larger, no big deal. Whoever redesigned the interior of this fridge and freezer should be fired.
The interior is 2" less deep and wide. This version has less deep shelves as well, again by 2".
There is now a roller shelf on top of the bottom drawer in the fridge that eats up another 4" of space overall. You are losing 6" of space on that shelf alone and it has radius corners which eats up even MORE space.
The online pictures of the interior are deceiving. The interior is stainless steel on the back (have fun keeping that clean). The door shelves are all long single pieces with the inserts for dividing them up. No more half sized that were easy to move around and clean, same applies to freezer.
The photos make it look as if the door storage is half sized. Some of the bins are also about 6"-8" tall and about 3" deep (think A-1 bottle type deep), they are ridiculous. Instead of being able to get two rows of condiments, you are getting 1. These 2 bins will not hold a jar of Mayo or 1/2 Gallon of milk that is how narrow they are.
The water dispenser is low profile in the fridge but the ice maker in the freezer takes up a massive amount of space in comparison to the older model.
I estimate that the redesign of the interior of both units has resulted in roughly a 30% decrease in useable space. We are already at capacity in the set we have. I absolutely HATE this new set and have them listed for sale online. I won't even install them.
I estimate that the redesign of the interior of both units has resulted in roughly a 30% decrease in useable space. We are already at capacity in the set we have. I absolutely HATE this new set and have them listed for sale online. I won't even install them.
I have attached pics of my current model and the new set that just arrived for comparison. Fridge is looking rough as I lost everything in it due to it needing to be recharged but you can see the useable space is far greater. If you have a set similar to my current set and are happy you will not be with this new set.
I believe this fridge has the same useable space as any other fridge out there.
I believe this fridge has the same useable space as any other fridge out there.
Response from frigidaire.comBy Reed, Online Outreach Specialist, August 11, 2025
Hi CaptMJB, we appreciate you taking the time to share such detailed feedback on your experience with the redesigned model. It’s clear you’ve carefully compared the new and older versions, and we understand how important interior layout and usable space are when choosing a refrigerator. Your observations help us better understand customer needs, and we value the opportunity to review this further.
If you need any assistance or have any questions, feel free to contact us via live chat by visiting our website at Frigidaire.com or call us at 1-800-374-4432. Monday–Friday, 8:30 a.m.–8 p.m. EST. - Reed
If you need any assistance or have any questions, feel free to contact us via live chat by visiting our website at Frigidaire.com or call us at 1-800-374-4432. Monday–Friday, 8:30 a.m.–8 p.m. EST. - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
New feeezer
on August 8, 2025
Posted by: JayneB
[This review was collected as part of a promotion.] Good so far- hope it lasts. 10-15 years would be nice.
Response from frigidaire.comBy Maico, Online Outreach Specialist, August 11, 2025
Thank you for sharing your thoughts, JayneB! We’re glad to hear that your Frigidaire appliance is performing well so far. We completely understand the hope that it lasts for many years to come—10 to 15 years is certainly a great goal!
We’re committed to delivering quality and durability, and we’re here to support you throughout the life of your appliance. If you ever need assistance, please don’t hesitate to reach out via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST
Thanks again for choosing Frigidaire, and have a great rest of your day! - Maico
We’re committed to delivering quality and durability, and we’re here to support you throughout the life of your appliance. If you ever need assistance, please don’t hesitate to reach out via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST
Thanks again for choosing Frigidaire, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Sleek and reliable
on August 8, 2025
Posted by: Andy580
[This review was collected as part of a promotion.] We are 5 years in and have no complaints whatsoever. They look like built ins and have a lot of storage capacity.
Response from frigidaire.comBy Maico, Online Outreach Specialist, August 11, 2025
Thank you for sharing your positive experience after five years, Andy580! We’re delighted to hear that your Frigidaire appliances continue to perform well and that you appreciate their built-in look and spacious storage capacity.
Your satisfaction means a lot to us, and we’re here to support you for many more years to come. If you have any questions or need assistance, please don’t hesitate to reach out via Live Chat on our website or contact our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thanks again for choosing Frigidaire, and have a great rest of your day! - Maico
Your satisfaction means a lot to us, and we’re here to support you for many more years to come. If you have any questions or need assistance, please don’t hesitate to reach out via Live Chat on our website or contact our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thanks again for choosing Frigidaire, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 8, 2025
Posted by: May75
[This review was collected as part of a promotion.] I bought the refrigerator and the freezer, I like the way it looks. It has a lot of space, love the water dispenser.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 11, 2025
Thank you for sharing your feedback with us. We’re happy to hear you’re enjoying the look, spaciousness, and water dispenser of your refrigerator and freezer.
Your input helps us improve, and we’ve shared your comments with our team. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Your input helps us improve, and we’ve shared your comments with our team. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com