Customer reviews from frigidaire.com
Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Stainless steel
Average customer rating
4.5
(2,216 Reviews)
Rating breakdown 2,216 reviews
5 Stars
1,661
4 Stars
296
3 Stars
92
2 Stars
59
1 Star
108
Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Stainless steel
Customer Rating
5
on August 7, 2025
Posted by: Twillis
[This review was collected as part of a promotion.] We love it.
Written by a customer while visiting frigidaire.com
Customer Rating
1
VERY DECEIVING - DO NOT BUY
on August 8, 2025
Posted by: CaptMJB
If you have the older version and enjoy the space and layout, DO NOT PURCHASE THIS AS A REPLACEMENT.
Overall unit is 1" larger, no big deal. Whoever redesigned the interior of this fridge and freezer should be fired.
The interior is 2" less deep and wide. This version has less deep shelves as well, again by 2".
There is now a roller shelf on top of the bottom drawer in the fridge that eats up another 4" of space overall. You are losing 6" of space on that shelf alone and it has radius corners which eats up even MORE space.
Overall unit is 1" larger, no big deal. Whoever redesigned the interior of this fridge and freezer should be fired.
The interior is 2" less deep and wide. This version has less deep shelves as well, again by 2".
There is now a roller shelf on top of the bottom drawer in the fridge that eats up another 4" of space overall. You are losing 6" of space on that shelf alone and it has radius corners which eats up even MORE space.
The online pictures of the interior are deceiving. The interior is stainless steel on the back (have fun keeping that clean). The door shelves are all long single pieces with the inserts for dividing them up. No more half sized that were easy to move around and clean, same applies to freezer.
The photos make it look as if the door storage is half sized. Some of the bins are also about 6"-8" tall and about 3" deep (think A-1 bottle type deep), they are ridiculous. Instead of being able to get two rows of condiments, you are getting 1. These 2 bins will not hold a jar of Mayo or 1/2 Gallon of milk that is how narrow they are.
The water dispenser is low profile in the fridge but the ice maker in the freezer takes up a massive amount of space in comparison to the older model.
I estimate that the redesign of the interior of both units has resulted in roughly a 30% decrease in useable space. We are already at capacity in the set we have. I absolutely HATE this new set and have them listed for sale online. I won't even install them.
I estimate that the redesign of the interior of both units has resulted in roughly a 30% decrease in useable space. We are already at capacity in the set we have. I absolutely HATE this new set and have them listed for sale online. I won't even install them.
I have attached pics of my current model and the new set that just arrived for comparison. Fridge is looking rough as I lost everything in it due to it needing to be recharged but you can see the useable space is far greater. If you have a set similar to my current set and are happy you will not be with this new set.
I believe this fridge has the same useable space as any other fridge out there.
I believe this fridge has the same useable space as any other fridge out there.
Response from frigidaire.comBy Reed, Online Outreach Specialist, August 11, 2025
Hi CaptMJB, we appreciate you taking the time to share such detailed feedback on your experience with the redesigned model. It’s clear you’ve carefully compared the new and older versions, and we understand how important interior layout and usable space are when choosing a refrigerator. Your observations help us better understand customer needs, and we value the opportunity to review this further.
If you need any assistance or have any questions, feel free to contact us via live chat by visiting our website at Frigidaire.com or call us at 1-800-374-4432. Monday–Friday, 8:30 a.m.–8 p.m. EST. - Reed
If you need any assistance or have any questions, feel free to contact us via live chat by visiting our website at Frigidaire.com or call us at 1-800-374-4432. Monday–Friday, 8:30 a.m.–8 p.m. EST. - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
New feeezer
on August 8, 2025
Posted by: JayneB
[This review was collected as part of a promotion.] Good so far- hope it lasts. 10-15 years would be nice.
Response from frigidaire.comBy Maico, Online Outreach Specialist, August 11, 2025
Thank you for sharing your thoughts, JayneB! We’re glad to hear that your Frigidaire appliance is performing well so far. We completely understand the hope that it lasts for many years to come—10 to 15 years is certainly a great goal!
We’re committed to delivering quality and durability, and we’re here to support you throughout the life of your appliance. If you ever need assistance, please don’t hesitate to reach out via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST
Thanks again for choosing Frigidaire, and have a great rest of your day! - Maico
We’re committed to delivering quality and durability, and we’re here to support you throughout the life of your appliance. If you ever need assistance, please don’t hesitate to reach out via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST
Thanks again for choosing Frigidaire, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Sleek and reliable
on August 8, 2025
Posted by: Andy580
[This review was collected as part of a promotion.] We are 5 years in and have no complaints whatsoever. They look like built ins and have a lot of storage capacity.
Response from frigidaire.comBy Maico, Online Outreach Specialist, August 11, 2025
Thank you for sharing your positive experience after five years, Andy580! We’re delighted to hear that your Frigidaire appliances continue to perform well and that you appreciate their built-in look and spacious storage capacity.
Your satisfaction means a lot to us, and we’re here to support you for many more years to come. If you have any questions or need assistance, please don’t hesitate to reach out via Live Chat on our website or contact our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thanks again for choosing Frigidaire, and have a great rest of your day! - Maico
Your satisfaction means a lot to us, and we’re here to support you for many more years to come. If you have any questions or need assistance, please don’t hesitate to reach out via Live Chat on our website or contact our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thanks again for choosing Frigidaire, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 8, 2025
Posted by: May75
[This review was collected as part of a promotion.] I bought the refrigerator and the freezer, I like the way it looks. It has a lot of space, love the water dispenser.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 11, 2025
Thank you for sharing your feedback with us. We’re happy to hear you’re enjoying the look, spaciousness, and water dispenser of your refrigerator and freezer.
Your input helps us improve, and we’ve shared your comments with our team. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Your input helps us improve, and we’ve shared your comments with our team. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful addition to our home
on August 10, 2025
Posted by: AJ1980
[This review was collected as part of a promotion.] Our new refrigerator looks beautiful in our kitchen. The commercial look of it fits perfectly with our open concept layout. Although it is counter depth, there is plenty of space for everything we need to serve a family of four which includes two teenage boys.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice upgrade
on August 10, 2025
Posted by: Regionkeithy
[This review was collected as part of a promotion.] The new models of the single door units are a nice upgrade.
Response from frigidaire.comBy Maico, Online Outreach Specialist, August 12, 2025
Thank you for your feedback, Regionkeithy! We’re glad to hear you appreciate the upgrades in our new single door models. We’re always working to enhance our products to better meet our customers’ needs. If you have any questions or want to learn more about the features, feel free to reach out anytime!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love this single door refrigerator
on August 11, 2025
Posted by: TMOor
[This review was collected as part of a promotion.] Love the single unit, can store more.
Response from frigidaire.comBy Christian, Online Outreach Specialist, August 11, 2025
Thanks for your feedback! We’re happy to hear you love the single unit and the extra storage it provides.
If you ever need any assistance or have questions, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
If you ever need any assistance or have questions, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Written by a customer while visiting frigidaire.com