Customer reviews from frigidaire.com
Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Stainless steel
Average customer rating
4.5
(2,193 Reviews)
Rating breakdown 2,193 reviews
5 Stars
1,641
4 Stars
294
3 Stars
92
2 Stars
59
1 Star
107
Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Stainless steel
Customer Rating
4
The good and bad
on July 21, 2025
Posted by: Gguy1
[This review was collected as part of a promotion.] The ergonomics of the refrigerator are great. Nevertheless, quality control at production does not seem too great (broken control panel shelve and missing glass) and apparently the compressor may be undermentioned according to the tech I spoke with. May need replacement after just 3 years based on the tech's experience. At that price, the refrigerators should last 15 years. In general, I would buy European products as their requirement for repair and shelf life has been government regulated to minimize planned obsolescence.
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 23, 2025
Thank you for sharing your detailed feedback, Gguy1. We’re glad to hear you appreciate the ergonomics of your Frigidaire refrigerator, but we’re truly sorry to hear about the issues you’ve experienced with the control panel shelf, missing glass, and concerns regarding the compressor. Quality and durability are very important to us, and your experience certainly doesn’t reflect the standards we aim to uphold.
We’d like to make this right and better understand the situation. Please reach out to our customer support team so we can assist with repairs or replacement options and ensure your appliance meets your expectations. We appreciate your honest insights and are committed to improving based on your feedback.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
We’d like to make this right and better understand the situation. Please reach out to our customer support team so we can assist with repairs or replacement options and ensure your appliance meets your expectations. We appreciate your honest insights and are committed to improving based on your feedback.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
