Customer reviews from frigidaire.com
Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Stainless steel
Average customer rating
4.5
(2,175 Reviews)
Rating breakdown 2,175 reviews
5 Stars
1,626
4 Stars
291
3 Stars
92
2 Stars
59
1 Star
107
Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Stainless steel
Customer Rating
5
Family sized
on June 30, 2025
Posted by: LisaT1
[This review was collected as part of a promotion.] I purchased this unit to replace the same previous model that I had for almost 15 years. The new unit is slightly different with some nice improvements- pull out double ice drawers in the middle of the unit and the soft-freeze drawer for ice cream. The previous model also had wire baskets- the new plastic/glass shelves and drawers are improved. The drawers also slide on full rails with is another improvement over the last model that had clips on metal rails.
Response from frigidaire.comBy Christian, Online Outreach Specialist, July 1, 2025
We’re delighted to hear that your new unit builds on the features you loved in your previous model, with improvements like the pull-out double ice drawers, soft-freeze drawer, and upgraded shelving. Our goal is to continually enhance convenience and functionality, and it’s wonderful to know these changes are making a positive difference for you. Enjoy your upgraded Frigidaire! If you have any other ideas or need assistance, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
Best regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Spacious Design
on July 2, 2025
Posted by: marasle
[This review was collected as part of a promotion.] The appliance has a spacious design with lots of shelves and other compartments which makes organizing your food a breeze.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Replacement refrigerator
on July 6, 2025
Posted by: Donzi222
[This review was collected as part of a promotion.] We replaced our original Frigidaire refrigerator with this new one because it failed after 5 yrs. We also had to buy a new freezer because the trim package would not fit. I hope our new units last longer than 5 yrs!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Not as roomy as my Kenmore was
on July 6, 2025
Posted by: Samsam22
[This review was collected as part of a promotion.] In general I like this fridge. But I don't love it. I was kind of stuck, as I needed a fridge only that fit in a specific slot width. There are lots of bins on the door, but they just aren't great. They are all really tall - and tan plastic/not clear - so if you have short things, you can't see them - you have to pick stuff up to see what flavor/items it is. But they are also kind of narrow - so you can't put much in them compared to the previous fridges I have bought. I had two door shelves in my last fridge that were big enough to hold a gallon jug - there's one in this fridge, and it doesn't look strong enough to hold that much weight long term. The bottom drawer I am using for fruit. It's much smaller than the bottom drawer in all previous fridges. If you don't pull it perfectly straight it won't open. And the crisper drawer is about thigh/hip height - which I like - but about 25% smaller than I'd like it to be (we're big salad eaters). There's this shelf right above the bottom drawer and below the crisper that pulls out - which I originally loved. But I can't figure out what to put on it - because there aren't high sides or a back, so I feel like if you stack two tupperwares on there one will fall off the back if you slide it out fast. But it's too low to store things you want to use daily like milk or other drinks. Kind of wish it were just a full-on drawer. I think I'm going to have to buy bins to put on there - thus reducing my storage space further. No dedicated place for the butter dish - trying to get used to that. This fridge is ok. But not great. I think I should like it a lot more for what I paid for it.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 7, 2025
Hi there. Thank you for taking the time to share such detailed and honest feedback. We’re glad to hear that the fridge is meeting your needs overall, but we also hear your concerns loud and clear. Design and usability are incredibly important, especially when it comes to daily functionality like door bins, drawer access, and food visibility.
We truly appreciate you pointing out where the layout isn't quite hitting the mark for your lifestyle. Your comments about bin height, drawer flexibility, and shelf design are helpful, and we’ll make sure to pass them along to our product development team as we continue improving our designs.
If there’s anything specific we can help you with, like organizing solutions or functionality tips, we’d be happy to assist. Please feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We truly appreciate you pointing out where the layout isn't quite hitting the mark for your lifestyle. Your comments about bin height, drawer flexibility, and shelf design are helpful, and we’ll make sure to pass them along to our product development team as we continue improving our designs.
If there’s anything specific we can help you with, like organizing solutions or functionality tips, we’d be happy to assist. Please feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Refrigerator/Freezer
on July 7, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Love the design and options so far
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome new updates
on July 8, 2025
Posted by: BigMo67
[This review was collected as part of a promotion.] I had my last Frigidaire professional freezerless refrigerator for 14 years. I loved it!!! This new one is awesome!! The new updates are so great!!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 8, 2025
Thank you so much for your kind words! We're thrilled to hear that your last Frigidaire Professional refrigerator served you well for 14 years—and even more excited that you're loving the new one just as much.
It’s great to know the updated features are making a positive impact. We truly appreciate your continued loyalty and trust in our products.
If you ever have any questions or need assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
It’s great to know the updated features are making a positive impact. We truly appreciate your continued loyalty and trust in our products.
If you ever have any questions or need assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Game-Changer in My Kitchen – Frigidaire Delivers!
on July 8, 2025
Posted by: RaineeJ
[This review was collected as part of a promotion.] I recently purchased the Frigidaire 19 Cu. Ft. Single-Door Refrigerator, and I couldn’t be more thrilled with my decision. From the moment it was installed, it’s been a total upgrade in both form and function. recently purchased the Frigidaire 19 Cu. Ft. Single-Door Refrigerator, and I couldn’t be more thrilled with my decision. From the moment it was installed, it’s been a total upgrade in both form and function. recently purchased the Frigidaire 19 Cu. Ft. Single-Door Refrigerator, and I couldn’t be more thrilled with my decision. From the moment it was installed, it’s been a total upgrade in both form and function.ou can feel the durability in every detail—from the sturdy door seal to the smooth drawer glides. It’s clear Frigidaire built this to last.
If you’re looking for a reliable, stylish, and spacious refrigerator, this Frigidaire model is a no-brainer. It’s exceeded my expectations in every way. Highly recommend!
If you’re looking for a reliable, stylish, and spacious refrigerator, this Frigidaire model is a no-brainer. It’s exceeded my expectations in every way. Highly recommend!
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 10, 2025
Hi there, RaineeJ!
Thank you so much for your fantastic review! We’re thrilled to hear that your new Frigidaire 19 Cu. Ft. Single-Door Refrigerator has been a total upgrade for you in both form and function.
It’s great to know you appreciate the durability, spaciousness, and thoughtful design details like the sturdy door seal and smooth drawer glides. We take pride in building reliable appliances that stand the test of time, and your feedback truly means a lot to us.
Thank you for recommending Frigidaire — if you ever need any assistance or have questions, please don’t hesitate to reach out. We’re here to help!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Thank you so much for your fantastic review! We’re thrilled to hear that your new Frigidaire 19 Cu. Ft. Single-Door Refrigerator has been a total upgrade for you in both form and function.
It’s great to know you appreciate the durability, spaciousness, and thoughtful design details like the sturdy door seal and smooth drawer glides. We take pride in building reliable appliances that stand the test of time, and your feedback truly means a lot to us.
Thank you for recommending Frigidaire — if you ever need any assistance or have questions, please don’t hesitate to reach out. We’re here to help!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com