Thank you for sharing your experience, and I’m truly sorry to hear about the issues you’re facing with the Frigidaire Professional 19 Cu. Ft. Single-Door Freezer (FPFU19F8WF) replacement unit. I can understand how frustrating it must be to deal with problems both with the previous unit and now the new one, especially after having invested so much in these appliances.

The loud creaking metal sound from the fridge door definitely isn’t normal, and it sounds like there may be an issue with the installation, possibly related to the attachment kit or the way the door is aligned. I completely understand how aggravating it can be to have a new appliance installed only to face additional issues.

To resolve this, I recommend the following:

1. Check the door alignment: Sometimes, a door that’s not properly aligned can cause friction against the frame, resulting in noise.
2. Examine the attachment kit: If something was loose or incorrectly installed during the freezer’s setup, it might be impacting the fridge door.
3. Door hinges: Inspecting the door hinges could also help to identify if they’re misaligned or need adjustment.

If the noise persists, I would suggest reaching out to our service team so we can arrange for a technician to come out and inspect the unit. We want to ensure your appliance is working properly and that you’re satisfied with its performance.

Thank you for your patience, and I apologize again for the inconvenience. Please let me know. Please join us via Live Chat on our website at https://www.frigidaire.com/en/ or through our Customer Support by calling 800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico

Thank you for sharing your experience with your 19 Cu. Ft. Single-Door Refrigerator! We’re glad to hear you’re enjoying features like the built-in water dispenser and the spacious interior. Your feedback about the door shelves and the butter compartment is really valuable — small details like these make a big difference in everyday convenience, and we’ll be sure to pass your suggestions along to our design team. We appreciate you choosing Frigidaire and hope your fridge continues to serve you well!

If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick

We’re so glad to hear you love your freezer and the ice it makes! Thanks for sharing that—it means a lot. That said, we’re sorry to hear your ice maker isn’t producing as much as it used to. Even though it’s still working, we understand how frustrating it can be when performance drops unexpectedly.

Sometimes a slowdown in ice production can be due to factors like temperature settings, a clogged water filter, or restricted water flow. We’d love to help you troubleshoot—feel free to reach out to our support team at [phone/email] or visit [support website] for step-by-step guidance.

Thanks again for your feedback, and we hope we can get your ice maker back to running at full speed soon! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.



Best Regards

-Christian