Customer reviews from frigidaire.com
Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Average customer rating
4.5
(2,422 Reviews)
Rating breakdown 2,422 reviews
5 Stars
1,811
4 Stars
329
3 Stars
99
2 Stars
62
1 Star
121
Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Customer Rating
1
on October 31, 2021
Posted by: Peter038
[This review was collected as part of a promotion.] We’ve had both the single door fridge and freezer for 7 months now and they’ve been nothing but problems. Compressor went on the fridge, when the new one came it didn’t work either. Ice maker on the freezer hasn’t worked for more than a week at a time. Freezer has defrosted completely on two occasions and we have a replacement door on the way now. Now the freezer has started leaking and has destroyed our new hardwood floor. These aren’t worth your trouble. You can’t just replace them down the road when your warranty runs out because of their unique dimensions.
Response from frigidaire.comBy Katrina, Online Outreach Specialist , November 1, 2021
Hi, Peter038!
Thank you for providing your feedback. We're sorry to hear of the troubles that have occurred with your appliances. This certainly isn't the experience that we would want for you to have and not the lasting impression that we would want to leave with you. We appreciate the opportunity to make this right. Please be on the lookout for an email so that we can discuss your concerns in further detail. We're looking forward to working together to get this resolved! -Katrina
Thank you for providing your feedback. We're sorry to hear of the troubles that have occurred with your appliances. This certainly isn't the experience that we would want for you to have and not the lasting impression that we would want to leave with you. We appreciate the opportunity to make this right. Please be on the lookout for an email so that we can discuss your concerns in further detail. We're looking forward to working together to get this resolved! -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
5
Gary Poe
on October 31, 2021
Posted by: GeeeMan
[This review was collected as part of a promotion.] The unit looks great in our home. Keeps everything at the right temperature. We are very happy with it thus far.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fridge
on October 31, 2021
Posted by: Heidisimon
[This review was collected as part of a promotion.] We purchased this fridge as our other GE one died. At first we debated getting a stand alone fridge only but we love it! It’s so nice a spacious plus the counter depth helps from things getting lost in the back
Written by a customer while visiting frigidaire.com
Customer Rating
3
Love the refrigerator
on October 30, 2021
Posted by: Jkdxxxx
[This review was collected as part of a promotion.] This however was our second one as the first one had the compressor fail after only a month. It then took 5 months to get a replacement as the parts to repair them were backlogged even longer.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on October 29, 2021
Posted by: Charley 22
Very happy with the fridge freezer
Written by a customer while visiting frigidaire.com
Customer Rating
4
on October 29, 2021
Posted by: VaDan
[This review was collected as part of a promotion.] It took three freezers before we got one that wasn’t either damaged or defective, but it seems to be working well now. The only complaint my wife has is the ice cream drawer is colder than she likes. Otherwise, we are pleased so far.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Had to fix it new!!
on October 25, 2021
Posted by: OJSA
[This review was collected as part of a promotion.] Working perfect but the light in the main panel was only lighting up in some parts. Still waiting for the replacement but the service department was amazing and quick to come over and check the problem. Really great service!!
Written by a customer while visiting frigidaire.com
Customer Rating
5
on October 25, 2021
Posted by: melissamc12
[This review was collected as part of a promotion.] I absolutely love this freezer!!!! I can fit what I had in 2 freezers in here and there is still room for more! And it's GORGEOUS!!!!!!!!!
Written by a customer while visiting frigidaire.com