Customer reviews from frigidaire.com
Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Average customer rating
4.5
(2,321 Reviews)
Rating breakdown 2,321 reviews
5 Stars
1,741
4 Stars
311
3 Stars
96
2 Stars
61
1 Star
112
Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Customer Rating
2
Not recommended
on January 23, 2025
Posted by: Short runway
[This review was collected as part of a promotion.] Our Frigidaire Pro is 7 years old and rusting from the inside out. We cannot replace just the fridge because they are now a different size and will not fit with the freezer.
Response from frigidaire.comBy Christi, Online Outreach Specialist, January 24, 2025
Hello, valued customer. Thank you for sharing your experience with us. We’re truly sorry to hear about the issues you’re facing with your refrigerator. Seeing rust develop on your appliance is understandably frustrating, especially when it affects the functionality and appearance of a product you’ve trusted for years.
Stainless steel contains chromium, which reacts with the oxygen in the air to form a protective film on the surface of stainless steel. This can occur in areas that have salt in the air. This protective layer prevents stainless steel from rusting or oxidizing in the traditional sense of red oxide flaking off the steel. If you do see a rust-like texture forming on your stainless steel, it is most likely iron particles or contaminants on the surface. If you have surface oxidation on your appliance or your product, you may want to clean it with hot and soapy water or use a cleaner such as a stainless-steel cleaning polish and conditioner, which some of our consumers have used and found very helpful. If you need further assistance, please feel free to contact us by live chat by visiting our website at Frigidaire.com or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, at your convenience, and we will be happy to assist. - Christi
Stainless steel contains chromium, which reacts with the oxygen in the air to form a protective film on the surface of stainless steel. This can occur in areas that have salt in the air. This protective layer prevents stainless steel from rusting or oxidizing in the traditional sense of red oxide flaking off the steel. If you do see a rust-like texture forming on your stainless steel, it is most likely iron particles or contaminants on the surface. If you have surface oxidation on your appliance or your product, you may want to clean it with hot and soapy water or use a cleaner such as a stainless-steel cleaning polish and conditioner, which some of our consumers have used and found very helpful. If you need further assistance, please feel free to contact us by live chat by visiting our website at Frigidaire.com or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, at your convenience, and we will be happy to assist. - Christi
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great fridge
on January 27, 2025
Posted by: Brbfire
[This review was collected as part of a promotion.] We had a previous model, but got flooded so ordered a new one. Love the upgrades and improvements!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Spacious
on January 28, 2025
Posted by: Spacious function
[This review was collected as part of a promotion.] Our older model Frigidaire had to be replaced w the new model. It has more room. The side shelf’s are one continuous shelf. The dark shelves are very gorgeous and spacious. When we replaced everything we had more space and the whole bottom drawer not in use. That is how much more space we had after putting everything back. Yes they are expensive but the asthetic single front is beautiful and very spacious. And they put water inside. Genius
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great unit but has already developed a door squeak.
on January 28, 2025
Posted by: Thisfieldisajoke
[This review was collected as part of a promotion.] Both units are a significant improvement over the previous models. Better lighting and better interior appointments.
Will be making a call to the installer soon.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Recent purchase and we are happy!!
on January 28, 2025
Posted by: JoshJ
[This review was collected as part of a promotion.] This is a great freezer with plenty of good storage. Runs well and runs quietly.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Amazing!
on January 29, 2025
Posted by: Nicgbold
[This review was collected as part of a promotion.] Love this refrigerator and the layout with options to organize section. Love the way it looks!
Written by a customer while visiting frigidaire.com
Customer Rating
5
on January 30, 2025
Posted by: Ccrits
[This review was collected as part of a promotion.] Looks amazing! Cools down quickly when setting up! Love the bins on the doors, just that makes the shelves not as deep as our old ones! Beautiful piece of appliance
Written by a customer while visiting frigidaire.com
Customer Rating
4
on January 31, 2025
Posted by: tgrahl
[This review was collected as part of a promotion.] It has a beautiful built-in appearance and a large space inside. However, the door shelving units are too narrow, and an additional glass shelf for the interior would help improve usability.
Written by a customer while visiting frigidaire.com