Customer reviews from frigidaire.com
Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Average customer rating
4.5
(2,422 Reviews)
Rating breakdown 2,422 reviews
5 Stars
1,811
4 Stars
329
3 Stars
99
2 Stars
62
1 Star
121
Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Customer Rating
1
on January 2, 2022
Posted by: Billy d 52
So far so good. October of 2020 my wife and I purchased 4 year old home in Demotte Indiana. After 5 days our Fridgidare Gallery Refrigerator cooling system went out and your COMPANY refused to honor the 5 year warranty on the sealed cooling system because we were not the original purchasers. Do to Covid and the manufacturing issues we were forced to purchase both new Refridgerator and Freezer from you guys as you changed the
design.( The appliance repair company attempted to repair it 8 times with negative results).
Your warranty policy is terrible. For the record I will never purchase another Frigidaire product again.
design.( The appliance repair company attempted to repair it 8 times with negative results).
Your warranty policy is terrible. For the record I will never purchase another Frigidaire product again.
Response from frigidaire.comBy Chris Smith, Online Outreach Specialist, January 5, 2022
Hey There, Billy d 52! Thank you for sharing your experience! We’d like to investigate these concerns further for you. Please be on the lookout for an email from us. -Chris
Written by a customer while visiting frigidaire.com
Customer Rating
5
Worth the wait
on January 1, 2022
Posted by: AM596
[This review was collected as part of a promotion.] We waited 15 months for our column freezer and refrigerator. Love it.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice addition to our Kitchen
on December 31, 2021
Posted by: Cmoore71
[This review was collected as part of a promotion.] Very easy installation, trim kit looked tough but a novice could handle it, I did not get any directions in English is was pretty easy to figure out.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my fridge and freezer!
on December 31, 2021
Posted by: Lisap123
[This review was collected as part of a promotion.] We just love our new fridge and freezer. High end look for such a good price! The ice is perfect for mixed drinks and there is so much room.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Ice Maker is not working!
on December 30, 2021
Posted by: Carolg64
[This review was collected as part of a promotion.] Currently having issue with the ice maker clogging up and making a mess inside the freezer. Freezer is only three weeks old waiting on second service call!
Response from frigidaire.comBy Ciara, Online Outreach Specialist , January 4, 2022
Carolg64, we apologize that this has been your encounter with your refrigerator in such a short time, and we would like to see how we can turn your experience around.
At your convenience, please connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we’ll be happy to help.
Best Regards,
Ciara
At your convenience, please connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we’ll be happy to help.
Best Regards,
Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
5
Amazing looking units!
on December 29, 2021
Posted by: Lizzy W
[This review was collected as part of a promotion.] We recently had both the fridge and freezer units installed in our new build. They look so amazing - we are thrilled with the sleekness they add to the space! Since we are still waiting on the trim kit installation i haven't been able to really stock the freezer yet but am excited for all the space these offer!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great looking unit!
on December 29, 2021
Posted by: Lizzy W
[This review was collected as part of a promotion.] We had the frigdge/freezer units installed in our new home and I love them so much! We ordered them at the beginning of the year with the hopes they would be arrive when the rest of our appliances were installed and we lucked out they did! Somehow our fridge handle was lost in the process and the appliance delivery guys left without installing the trim the kit so we aren't 100% installed yet but they look amazing and really take our kitchen to the next level! I love that the water dispenser is inside the unit but it is not functional yet so i am hoping that it is convienient! Really nice looking units at a much better price point than other available brands!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great so far
on December 27, 2021
Posted by: LPDIV
[This review was collected as part of a promotion.] It was worth the wait of almost 9 months to get this in.
Written by a customer while visiting frigidaire.com