Customer reviews from frigidaire.com
Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Average customer rating
4.5
(2,385 Reviews)
Rating breakdown 2,385 reviews
5 Stars
1,787
4 Stars
322
3 Stars
97
2 Stars
61
1 Star
118
Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Customer Rating
4
The good and bad
on July 21, 2025
Posted by: Gguy1
[This review was collected as part of a promotion.] The ergonomics of the refrigerator are great. Nevertheless, quality control at production does not seem too great (broken control panel shelve and missing glass) and apparently the compressor may be undermentioned according to the tech I spoke with. May need replacement after just 3 years based on the tech's experience. At that price, the refrigerators should last 15 years. In general, I would buy European products as their requirement for repair and shelf life has been government regulated to minimize planned obsolescence.
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 23, 2025
Thank you for sharing your detailed feedback, Gguy1. We’re glad to hear you appreciate the ergonomics of your Frigidaire refrigerator, but we’re truly sorry to hear about the issues you’ve experienced with the control panel shelf, missing glass, and concerns regarding the compressor. Quality and durability are very important to us, and your experience certainly doesn’t reflect the standards we aim to uphold.
We’d like to make this right and better understand the situation. Please reach out to our customer support team so we can assist with repairs or replacement options and ensure your appliance meets your expectations. We appreciate your honest insights and are committed to improving based on your feedback.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
We’d like to make this right and better understand the situation. Please reach out to our customer support team so we can assist with repairs or replacement options and ensure your appliance meets your expectations. We appreciate your honest insights and are committed to improving based on your feedback.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Refrigerator so far!
on July 21, 2025
Posted by: The Dawgfatha
[This review was collected as part of a promotion.] We got this refrigerator to replace a previous model that was unrepairable. This model has a great sleek design and is exactly what we need to keep our items refrigerated.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 21, 2025
We’re thrilled to hear your new Frigidaire refrigerator is a perfect fit for your needs and that you love the sleek design. Thanks for trusting us to keep your items fresh!
If you ever need assistance or have questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you ever need assistance or have questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 20, 2025
Posted by: JBlaz
[This review was collected as part of a promotion.] Love my new Frigidaire!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful
on July 20, 2025
Posted by: Carlabear
[This review was collected as part of a promotion.] Love our Frigidaire Single Door Fridge and Freezer. Sleek, modern, and reasonably priced!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Refrigerator
on July 20, 2025
Posted by: Idjtss61
[This review was collected as part of a promotion.] Refrigerator is a great product
Written by a customer while visiting frigidaire.com
Customer Rating
4
Frigidaire Professional Refrigerator and Freezer
on July 18, 2025
Posted by: Left2
[This review was collected as part of a promotion.] I really like both appliances; however, I wish that more of the larger shelves would have been includes as opposed to the narrow shelving.
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 21, 2025
Thank you for sharing your feedback! We're glad to hear you're enjoying your appliances overall. For any additional concerns or suggestions, feel free to connect with us via live chat at Electrolux.com or call us at 1-877-435-3287.
- Reed
- Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
⭐️⭐️⭐️⭐️⭐️ Absolutely Perfect!
on July 18, 2025
Posted by: mosiddi
[This review was collected as part of a promotion.] I love this Frigidaire 19 Cu. Ft. Single-Door Freezer—it's truly awesome. Spacious, reliable, and efficient. No complaints at all—it does exactly what I need and more. Everything stays perfectly frozen, and it looks great too. Highly recommended!
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 21, 2025
Thank you so much for your wonderful feedback, mosiddi! We’re thrilled to hear that your Frigidaire 19 Cu. Ft. Single-Door Freezer is spacious, reliable, and efficient — exactly what you need and more. It’s great to know everything stays perfectly frozen and that you’re happy with how it looks too!
We truly appreciate your recommendation and are here if you ever need assistance.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
We truly appreciate your recommendation and are here if you ever need assistance.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great storage space!
on July 18, 2025
Posted by: TKCO
[This review was collected as part of a promotion.] The storage configuration is great! More door storage, at the cost of shelves not being as deep, is turning out to be a blessing in disguise. So much easier to find things that I would normally have stacked in front of each other on shelves.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 18, 2025
Hi there. We're thrilled to hear you're enjoying the thoughtful storage design of your new refrigerator! It’s great to know the extra door storage and shallower shelves are helping you find items more easily and keeping things organized. Thanks for sharing your smart take on the layout!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com