Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Customer Rating
5
Dream come true!
on January 2, 2022
Posted by: absolutegirl22
[This review was collected as part of a promotion.] This fridge is amazing! It's massive. Keeps things cold. The water inside the fridge is a nice feature.
So far so good. October of 2020 my wife and I purchased 4 year old home in Demotte Indiana. After 5 days our Fridgidare Gallery Refrigerator cooling system went out and your COMPANY refused to honor the 5 year warranty on the sealed cooling system because we were not the original purchasers. Do to Covid and the manufacturing issues we were forced to purchase both new Refridgerator and Freezer from you guys as you changed the design.( The appliance repair company attempted to repair it 8 times with negative results). Your warranty policy is terrible. For the record I will never purchase another Frigidaire product again.
Response from frigidaire.comBy Chris Smith, Online Outreach Specialist, January 5, 2022
Hey There, Billy d 52! Thank you for sharing your experience! We’d like to investigate these concerns further for you. Please be on the lookout for an email from us. -Chris
[This review was collected as part of a promotion.] Very easy installation, trim kit looked tough but a novice could handle it, I did not get any directions in English is was pretty easy to figure out.
[This review was collected as part of a promotion.] We just love our new fridge and freezer. High end look for such a good price! The ice is perfect for mixed drinks and there is so much room.
[This review was collected as part of a promotion.] Currently having issue with the ice maker clogging up and making a mess inside the freezer. Freezer is only three weeks old waiting on second service call!
Response from frigidaire.comBy Ciara, Online Outreach Specialist , January 4, 2022
Carolg64, we apologize that this has been your encounter with your refrigerator in such a short time, and we would like to see how we can turn your experience around.
At your convenience, please connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we’ll be happy to help.