Customer reviews from frigidaire.com
Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Stainless Steel
Average customer rating
4.5
(2,153 Reviews)
Rating breakdown 2,153 reviews
5 Stars
1,612
4 Stars
287
3 Stars
89
2 Stars
59
1 Star
106
Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Stainless Steel
Customer Rating
3
A giant "meh"...
on July 31, 2024
Posted by: Sundogsdave
[This review was collected as part of a promotion.] We selected this model because Frigidaire no longer manufactures the Gallery model we were hoping to replace (convertible fridge/freezer w/o any water or ice maker). This was the closest we could find. This model is a net negative compared to what we were hoping for... the interior storage cubic feet is less and the interior design (layout of the shelves, bins, door shelves) is really awkward. For instance, one of the door shelves is so narrow and under another shelf that makes it almost unusable. Too bad, because without the water and water filter there would be more usable space. On the plus side, the interior is well-lit with bright LEDs and the door opens easily (some models sometimes have a vacuum seal). Oh, one really annoying "feature" is that the unit has no "toe kick", meaning that the door opens really close to the floor - ouch! very easy to open it into your toes!
So, overall a "meh" rating... we hope that Frigidaire will resurrect the Gallery convertible models - they were well-designed and better priced.
So, overall a "meh" rating... we hope that Frigidaire will resurrect the Gallery convertible models - they were well-designed and better priced.
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 1, 2024
We want to thank you for sharing your quality concerns and experience with us. We want you to know that we value your feedback as it can help with future products to come. Knowing what is most important to our family only helps us to design more products with better understanding of what is needed for you. Moreover, our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. Should you need any assistance, please feel free to reach out to us via live chat or call us at 1-800-374-4432 Monday-Friday 8:30 am- 8:00 pm EST. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 31, 2024
Posted by: BETO29
[This review was collected as part of a promotion.] Love the fridge works great
Written by a customer while visiting frigidaire.com
Customer Rating
5
The space
on August 1, 2024
Posted by: AC789
[This review was collected as part of a promotion.] We love it! It’s sleek looking will go with any design kitchen modern, farmhouse, commercial, and so much more. So much space. Shelves are very accommodating and can be put in any order Easily clicking in place. They are steady and hold lots of weight. Come out easy for cleaning! Even the shelves on the door can be moved around and adjusted. The control settings are user friendly and digital. Over all highly recommend.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful
on August 4, 2024
Posted by: SBabs
[This review was collected as part of a promotion.] Beautiful side by side fridge/freezer combo. Looks more expense than it is. Great storage and organization.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Good but not great…
on August 4, 2024
Posted by: Edwin W
[This review was collected as part of a promotion.] It’s a nice looking fridge and overall it’s good but not great, definitely not the best or top tier. For the size, it holds the same amount if not less than my French door refrigerator/freezer which doesn’t make sense. It’s a standalone fridge, why isn’t the cubic feet increased? Can’t even fit a large pizza box inside, for comparison versus our old fridge. The water dispenser is a nice touch but seems like a miss opportunity since the water isn’t cold. You would assume the line is cooled and matches (or close to it) the fridge’s temp but it’s not, not even close. Crisper bin is really great.
All in all, it’s nice but not great, for the price it’s a huge disappointment. Definitely better fridges out there.
Response from frigidaire.comBy Christi, Online Outreach Specialist, August 6, 2024
Thank you for bringing this to our attention, and we're sorry to hear that the appliance did not live up to your expectations, Edwin W. Our team will evaluate your review to help implement future design improvements to our product lines. Knowing what is most important to our family only helps us design more products with a better understanding of what is needed for you. Please know that we strive to produce quality products, and your feedback does not go unnoticed. If there is anything we can do to improve your experience, please let us know. You can reach out to us by live chat at Frigidaire.com or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and our experts will be happy to assist. - Christi
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 5, 2024
Posted by: Rooster1875
[This review was collected as part of a promotion.] Works great, looks great and plenty of storage room.
Written by a customer while visiting frigidaire.com
Customer Rating
4
So Far So Good
on August 7, 2024
Posted by: OklahomaRye
[This review was collected as part of a promotion.] We have a family of six with four kids under 12, so we have a good variety of taste buds. The fridge accommodates quite a lot of these. I like the various sizes of door shelves and their ability to move them around to deal with height restrictions. I don’t care for the water dispenser inside the fridge. Seems like a waste of energy to hold the fridge open while it slowly fills our cups and bottles.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Improved Version
on August 7, 2024
Posted by: ReturningCustomer
[This review was collected as part of a promotion.] We had a 2017 model and this new one seems to be working much better....condensation less of a problem. Love the new shelves.
Written by a customer while visiting frigidaire.com