[This review was collected as part of a promotion.] We were so excited to get the single refrigerator and freezer. Unfortunately just a few weeks from installation, our refrigerator stopped cooling and currently does not get below 50 degrees. We had to wait a week for a repair person to come take a look at it. He literally looked at the information on the sticker inside the door and told me he would get parts ordered and hopefully be back in a week. Very disappointing. Thank goodness for our local store where we purchased it....they have been so helpful getting us a repair person. The space is amazing in both the refrigerator and freezer and they look beautiful in our new kitchen. I am just hoping they eventually get the refrigerator repaired....I have heard horror stories about this new version they are selling.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, February 16, 2022
Hi, McManor!
Thanks for sharing your experience! We're sorry to hear you started to have some issues with your fridge so soon! It looks like you are currently getting assistance through your retailer and we have an open repair dispatch for you, as well. We want to ensure this is resolved for you as soon as possible so you can fully enjoy your beautiful new kitchen! If you need any additional assistance from us, please reach out by Live Chat or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST so we can help.
[This review was collected as part of a promotion.] In our case we bought both the freezer and fridge with the frame kit so it looks like one large unit. It is impressive. With respect to the freezer specifically, it is functioning very well with no issues thus far. Happy with this purchase.
[This review was collected as part of a promotion.] I love my freezer it is big and spacious inside has several compartments to were you can organize Everything in there. I’ve only had it for a month and so far so good!!
[This review was collected as part of a promotion.] Excellent refrigerator and freezer duo. Only problem so far - bottom trip will not set properly & falls to floor.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, March 3, 2022
Hi, Winslow!
We're glad to hear you're loving your new fridge! Are you having trouble with one of the drawers or door bins? We would recommend checking the part for any damage or warping to narrow down where the issue is. We'd be happy to assist with a resolution! Feel free to reach out by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
[This review was collected as part of a promotion.] I am really happy with Frigidaire and the new side by side refrigerator and freezer set we purchased. Yes it took up to 2 years to get them in and some repairs had to be made upon receiving them but over all the wife is happy and so I’m happy!!
Response from frigidaire.comBy Ashton, Online Outreach Specialist, March 3, 2022
Hi, Vicsparza!
We're glad to hear these twins were worth the wait! They look absolutely gorgeous in your cabinetry. We hope you enjoy the internal water dispenser and high-visibility storage!
[This review was collected as part of a promotion.] I am really happy with Frigidaire and the new side by side refrigerator and freezer set we purchased. Yes it took up to 2 years to get them in and some repairs had to be made upon receiving them but over all the wife is happy and so I’m happy!!