Customer reviews from frigidaire.com
Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Average customer rating
4.5
(2,422 Reviews)
Rating breakdown 2,422 reviews
5 Stars
1,811
4 Stars
329
3 Stars
99
2 Stars
62
1 Star
121
Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Customer Rating
1
on February 18, 2022
Posted by: mike cree
broken hinge
Response from frigidaire.comBy Christy, Online Outreach Specialist, February 21, 2022
We feel terrible to learn you’re having this experience and not receiving the best from us.
We understand your frustration and we see that our Customer Care Team is already assisting you with a resolution. We hope to have this issue resolved quickly.
Kind regards, Christy
We understand your frustration and we see that our Customer Care Team is already assisting you with a resolution. We hope to have this issue resolved quickly.
Kind regards, Christy
Written by a customer while visiting frigidaire.com
Customer Rating
1
on February 18, 2022
Posted by: mike cree
The hinge came in broke. The tech that can to fix it ordered parts, Will get back to us in March
Response from frigidaire.comBy Briana , Online Outreach Specialist , February 21, 2022
Hello, Mike Cree! We are sorry to hear about your broken hinge on your freezer. This is certainly not the best first impression. We would love to hear an updated review on your experience with your freezer, once it has been repaired. For further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm, our team will be happy to assist you further. ~Briana
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect
on February 18, 2022
Posted by: Wendy246
[This review was collected as part of a promotion.] This is the perfect size. Holds a lot of stuff but I will never lose the pickle jar in the back! I love it!
Response from frigidaire.comBy Ashton, Online Outreach Specialist, March 3, 2022
Hi, Wendy246!
They look great! We're glad to hear you're able to make the most of the highly visible storage space. Thanks so much for your feedback!
Best,
Ashton
They look great! We're glad to hear you're able to make the most of the highly visible storage space. Thanks so much for your feedback!
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect!
on February 18, 2022
Posted by: Wendy246
[This review was collected as part of a promotion.] I love this set! The freezer is big enough without being too big. Love it
Written by a customer while visiting frigidaire.com
Customer Rating
5
My new fridge!,
on February 17, 2022
Posted by: Bigie
[This review was collected as part of a promotion.] Love it, love it, love it!
Response from frigidaire.comBy Ashton, Online Outreach Specialist, March 3, 2022
We love that you love it, Bigie! Thanks so much for your feedback! We hope you keep loving it for years to come. :)\
Best,
Ashton
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great fridge and freezer combo
on February 15, 2022
Posted by: Bufkin
[This review was collected as part of a promotion.] It took about 11 months to get it in but once we received it, we love it.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, March 3, 2022
Hi, Bufkin!
We're glad to hear it was worth the wait! Thanks for sharing your feedback. :)
Best,
Ashton
We're glad to hear it was worth the wait! Thanks for sharing your feedback. :)
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
4
on February 14, 2022
Posted by: Charletta
[This review was collected as part of a promotion.] Everything was fine but a piece in the icemaker broke off and waiting on getting it replaced. Hopefully it will be an easy fix.
Written by a customer while visiting frigidaire.com
Customer Rating
1
FPFU19F8WF Freezer
on February 14, 2022
Posted by: Kelly3536
[This review was collected as part of a promotion.] Item looks real good. I've had mine for over one year. I had problems with a loud vibration noise after two weeks. Numerous repair attempts (4 or 5) and the noise keeps returning. I've requested a replacement/new freezer, Frigidaire refuses to replace it. I was required to purchase an extended warranty to ensure the freezer keeps getting serviced. If you looking for a good looking noise free freezer look elsewhere.
Response from frigidaire.comBy Chris Smith, Online Outreach Specialist, February 15, 2022
Thank you for reaching out, Kelly3536! We’re saddened to learn of your experiences with the refrigerator and the services received. We’d like to communicate with you through email to gather more information. Please respond at your convenience! -Chris
Written by a customer while visiting frigidaire.com