Customer reviews from frigidaire.com
Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Average customer rating
4.5
(2,385 Reviews)
Rating breakdown 2,385 reviews
5 Stars
1,787
4 Stars
322
3 Stars
97
2 Stars
61
1 Star
118
Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Customer Rating
5
Great fridge and freezer combo
on February 15, 2022
Posted by: Bufkin
[This review was collected as part of a promotion.] It took about 11 months to get it in but once we received it, we love it.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, March 3, 2022
Hi, Bufkin!
We're glad to hear it was worth the wait! Thanks for sharing your feedback. :)
Best,
Ashton
We're glad to hear it was worth the wait! Thanks for sharing your feedback. :)
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
4
on February 14, 2022
Posted by: Charletta
[This review was collected as part of a promotion.] Everything was fine but a piece in the icemaker broke off and waiting on getting it replaced. Hopefully it will be an easy fix.
Written by a customer while visiting frigidaire.com
Customer Rating
1
FPFU19F8WF Freezer
on February 14, 2022
Posted by: Kelly3536
[This review was collected as part of a promotion.] Item looks real good. I've had mine for over one year. I had problems with a loud vibration noise after two weeks. Numerous repair attempts (4 or 5) and the noise keeps returning. I've requested a replacement/new freezer, Frigidaire refuses to replace it. I was required to purchase an extended warranty to ensure the freezer keeps getting serviced. If you looking for a good looking noise free freezer look elsewhere.
Response from frigidaire.comBy Chris Smith, Online Outreach Specialist, February 15, 2022
Thank you for reaching out, Kelly3536! We’re saddened to learn of your experiences with the refrigerator and the services received. We’d like to communicate with you through email to gather more information. Please respond at your convenience! -Chris
Written by a customer while visiting frigidaire.com
Customer Rating
5
so fabulous
on February 14, 2022
Posted by: hjwIA
[This review was collected as part of a promotion.] We absolutely love this refrigerator.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, March 3, 2022
Hi, HjwIA!
We're so glad to hear you're loving your new fridge! It's a beautiful and functional addition to any kitchen, and it's great to hear your feedback.
Best,
Ashton
We're so glad to hear you're loving your new fridge! It's a beautiful and functional addition to any kitchen, and it's great to hear your feedback.
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 14, 2022
Posted by: hjwIA
[This review was collected as part of a promotion.] We could not be happier with our purchase.
Written by a customer while visiting frigidaire.com
Customer Rating
3
on February 14, 2022
Posted by: McManor
[This review was collected as part of a promotion.] We were so excited to get the single refrigerator and freezer. Unfortunately just a few weeks from installation, our refrigerator stopped cooling and currently does not get below 50 degrees. We had to wait a week for a repair person to come take a look at it. He literally looked at the information on the sticker inside the door and told me he would get parts ordered and hopefully be back in a week. Very disappointing. Thank goodness for our local store where we purchased it....they have been so helpful getting us a repair person. The space is amazing in both the refrigerator and freezer and they look beautiful in our new kitchen. I am just hoping they eventually get the refrigerator repaired....I have heard horror stories about this new version they are selling.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, February 16, 2022
Hi, McManor!
Thanks for sharing your experience! We're sorry to hear you started to have some issues with your fridge so soon! It looks like you are currently getting assistance through your retailer and we have an open repair dispatch for you, as well. We want to ensure this is resolved for you as soon as possible so you can fully enjoy your beautiful new kitchen! If you need any additional assistance from us, please reach out by Live Chat or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST so we can help.
Best,
Ashton
Thanks for sharing your experience! We're sorry to hear you started to have some issues with your fridge so soon! It looks like you are currently getting assistance through your retailer and we have an open repair dispatch for you, as well. We want to ensure this is resolved for you as soon as possible so you can fully enjoy your beautiful new kitchen! If you need any additional assistance from us, please reach out by Live Chat or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST so we can help.
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
5
Quality Product!
on February 14, 2022
Posted by: JaxJax
[This review was collected as part of a promotion.] In our case we bought both the freezer and fridge with the frame kit so it looks like one large unit. It is impressive. With respect to the freezer specifically, it is functioning very well with no issues thus far. Happy with this purchase.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome Freezer
on February 12, 2022
Posted by: Chykies
[This review was collected as part of a promotion.] I love my freezer it is big and spacious inside has several compartments to were you can organize Everything in there. I’ve only had it for a month and so far so good!!
Written by a customer while visiting frigidaire.com