Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Customer Rating
1
Demo mode
on March 27, 2022
Posted by: heather85
seems to be a common issue but got this fridge on dec 23rd after waiting for 18 months. it is somehow in demo mode and no cooling. nothing in the manual provides information on how to get it off demo mode. all the food is going to spoil. how do you know this is a problem and there are photos showing demo mode in the manual yet it doesn't mention it at all. this is really unacceptable.
Response from frigidaire.comBy Kailey, Online Outreach Specialist, March 29, 2022
Hi, Heather85! We are so glad you reached out for help with this. We know this can be frustrating. Please be on the lookout for an email from us with instructions on how to get your unit out of Demo mode. Best Regards - Kailey
[This review was collected as part of a promotion.] We have had the refrigerator/freezer combination now for seven years total in 2 different homes. They perform as advertised and provide plenty of room for our needs. When we sold one of the homes, the refrigerator/freezer was a very well received item by the buyer as these are getting very hard to get due to popularity.
Fridge went into demo mode and the manual has nothing in it about that mode!! How can you not have how to turn on and off the demo mode when it is displayed in the picture in the manual!!!! Lost all our food thanks for putting out a product that does not work properly. Contractor told me not to get fridgeaire but I didn't listen. I would not recommend
Response from frigidaire.comBy Kailey, Online Outreach Specialist, March 25, 2022
Hello, thank you for reaching out to us. Please be on the lookout for an email from us with steps to get your refrigerator out of Demo Mode. -Kailey
[This review was collected as part of a promotion.] Excellent overall. Quiet and very functional. Wish they would sell extra shelves and more accessories to maximize the great space
[This review was collected as part of a promotion.] Great refrigerator with awesome features, I just wish that the interior was deeper, you can’t fit a pizza box inside, and that should be the minimum depth for any refrigerator
[This review was collected as part of a promotion.] Very impressive- I’ve received a number of compliments. Would only suggesting slightly larger door shelves as it comes with only one that fits large items.
So I had to wait almost 17 months for this, but I had already committed and the kitchen dimensions were set. However the wait is worth it. If you want space and visibility this is it. the width and shorter depth means nothing is lost and buried for all time.
Buy the leveling/ joining kit as it makes them one unit and more stable. if they are recessed and close to each other you will want this. Easy to install if you use tools, if not hire someone as it can take time to get it level and secured.