Customer reviews from frigidaire.com
Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Average customer rating
4.5
(2,321 Reviews)
Rating breakdown 2,321 reviews
5 Stars
1,741
4 Stars
311
3 Stars
96
2 Stars
61
1 Star
112
Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Customer Rating
2
Good, but be careful
on February 1, 2024
Posted by: Mike88888
Beautiful with large capacity. Always a show stopper when I have guests over. I love the counter depth but still with large capacity due to meter width.
Unfortunately, my ice maker started leaking inside the unit, causing large ice blocks to form underneath and other issues. Difficult to line and join up seamlessly with the fridge.
Response from frigidaire.comBy Christi, Online Outreach Specialist, February 2, 2024
We appreciate the time to make a review, Mike88888. We are sorry to hear that you have had this experience thus far, and we can understand your frustrations. Frigidaire provides very comprehensive warranties with each product to guard against any parts that may be defective at the time of manufacture. However, we are sure you can appreciate that a point is eventually reached when the manufacturer's responsibility for repairs under the initial warranty must end. If there is anything we can do to improve your experience, please let us know. You can reach out to us by live chat or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and our experts will be happy to assist. - Christi
Written by a customer while visiting frigidaire.com
Customer Rating
5
Modern Freezer
on February 1, 2024
Posted by: jodievm
[This review was collected as part of a promotion.] This is a sleek freezer that is spacious. It completes the modern look of our kitchen. This freezer is energy efficient and meets all of my expectations.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great Freezer
on February 3, 2024
Posted by: TraceyFWIN
[This review was collected as part of a promotion.] We had the old version of this all freezer. Love the new version. It has more storage. We really like the new setup for the ice maker with pull out drawers. We’ve had it a month, so far it’s functioning great.
Written by a customer while visiting frigidaire.com
Customer Rating
3
on February 4, 2024
Posted by: Mon1
[This review was collected as part of a promotion.] It is fine but the door creeks not happy with that
Response from frigidaire.comBy Owen, Online Outreach Specialist, February 5, 2024
Hello Mon1
Thank you for bringing this up to our attention! We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Thank you for bringing this up to our attention! We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Freezer
on February 4, 2024
Posted by: Shari E
[This review was collected as part of a promotion.] We have the freezer & refrigerator Professional model. The ice maker quit on the freezer unit and could not be repaired. It was only 2 yrs old and we had purchased the extended warranty. Frigidare did a "buy back" which covered the entire cost of new freezer and installation. I love this unit and hope it lasts for many more years........
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire Refrigerator Review
on February 5, 2024
Posted by: JV2024
[This review was collected as part of a promotion.] I really like these compared to any residential unit available. They have so much more space.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Verified purchase
on February 5, 2024
Posted by: Papa666
[This review was collected as part of a promotion.] It’s a nice freezer just wish it had the option of no ice maker. Not quite as big as the Kenmorre elite with had for 20 years. Hope this last half as long.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 6, 2024
Posted by: MAGMomma
[This review was collected as part of a promotion.] we just installed the freezer in the fall and cant say enough great things about it - and love the two buckets of ice - great help when throwing that Super Bowl party and you need lots of ice!
Written by a customer while visiting frigidaire.com