[This review was collected as part of a promotion.] We needed to remodel our kitchen and as much as we loved our 20 yr old sub zero, it just wasn’t big enough. We decided on the 33 inch column fridge and 33 inch column freezer. The space is great except for the crisper. I wish it were bigger. We love our fresh fruits and veggies and the drawer just doesn’t hold much.
So I like to say that it started Thanksgiving 2021 when my refrigerator took a turn for what I call a downward spiral RUNNING HOT NOT COOLING Since then I have had 3 companies that were recommended by Frigidaire in my house to fix the unit 6 months now they have changed everything, compressor, mother board and today the evaporator and its sill not COOLING. It's the commercial set freezer and refrig. All I have to say don't buy FRIGIDAIRE!!!!!!!
Response from frigidaire.comBy Bianca, Online Outreach Specialist , June 20, 2022
We are terribly sorry to hear you are having this experience with your refrigerator. We see you are scheduled for service this week to have your concerns addressed. If this service visit doesn't resolve your concerns, please reconnect with us. -Bianca
Freezer went out 3 months after purchase. They sent a repair person out and they said they fixed it. 7 months same issue. Called for support and warranty was out. I will not buy another Frigidaire or Electrolux product again.
Response from frigidaire.comBy Keyanna A., Online Outreach Specialist , June 15, 2022
We value your feedback, Tjbor. We are sorry to hear that your experience with your appliance and receiving assistance has been this way. Although all Frigidaire appliances come with a 1-year manufacturer's warranty, we want to ensure we do what we can to assist our customers despite warranty status. Please allow us to step in and learn more about your situation so we can have an opportunity to rebuild your trust. We have sent you an email to collect additional details. We hope to hear back from you soon. ~Keyanna
[This review was collected as part of a promotion.] Couldn't be happier with our new Cafe line of Frigidaire appliances. Dishwasher, Convection Microwave, and Range, look great and perform wonderfully.
Rattles Non-Stop -- No One will do anything to fix it
on June 13, 2022
Posted by: Nicole2323
AWFUL, will NEVER buy another Frigidaire appliance. This refrigerator has been rattling nonstop since installation and no one will address it until it fully breaks because it has a trim kit on it.
Response from frigidaire.comBy Bianca, Online Outreach Specialist , June 14, 2022
We are disappointed to learn you are having issues with your refrigerator and would love to make sure your concerns are properly addressed. We have sent you an email to gather more details and look forward to your reply. -Bianca
[This review was collected as part of a promotion.] Overall, we really like this refrigerator freezer set. It's good looking, has good features, and a logical layout. It was the closest fit for our space and the set needing replacement. This set is solid and sturdy. The only complaint I have, and others have noted... these devices are loud. Not constantly, but when they kick in, you hear it. It would benefit from some sound and vibration isolating efforts.