Customer reviews from frigidaire.com
Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Average customer rating
4.5
(2,385 Reviews)
Rating breakdown 2,385 reviews
5 Stars
1,787
4 Stars
322
3 Stars
97
2 Stars
61
1 Star
118
Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Customer Rating
5
19 cu foot Single Door Freezer
on May 31, 2022
Posted by: 60Mark
[This review was collected as part of a promotion.] We just began using our freezer in our newly renovated kitchen. This freezer, paired with the single door refrigerator, satisfies many needs that we had in mind for our kitchen ... Upscale designing features, larger storage than regular freezers and refrigerators. We made a great decision by choosing these models over the vastly overpriced "column" style competition.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire Single Door refrigerator
on May 31, 2022
Posted by: 60Mark
[This review was collected as part of a promotion.] We love our single door refrigerator matched with our Frigidaire Single Door freezer. We only began using days ago with the completion of our kitchen overhaul. We have the extra space we need now, with the added benefit of the upscale proportions for our new kitchen! Simple, elegant, streamlined service. Very ample feature that are cleverly embedded and hidden until needed.
Written by a customer while visiting frigidaire.com
Customer Rating
1
on May 31, 2022
Posted by: custumer
[This review was collected as part of a promotion.] the lights in the fridge are broken service came and said we need new parts which are currently not available and we should speak to company we called several times but had no success
Response from frigidaire.comBy Katrina, Online Outreach Specialist, June 1, 2022
Hello, Valued Consumer! We regret hearing that it's been difficult contacting us about your refrigerator light concerns. This certainly isn't what we would want for you and we would like to help. In an effort to assist you sooner, we have sent you an email to discuss this further. We look forward to working together to resolve your concerns. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fine living
on May 29, 2022
Posted by: Fabfrig
[This review was collected as part of a promotion.] Fantastic product that does its job!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Less than 2 months old and not cooling and service says call back only during office hours
on May 29, 2022
Posted by: StacyB77009
My fridge is less than 2 months old and is not cooling. You can not get service in office hours. It’s Sunday morning on a three day weekend and I’m told to call back during office hours? There is zero way to get service if something happens not M-F 8am to 8 pm. Unbelievable
Response from frigidaire.comBy COURTNEY, Online Outreach Specialist, June 1, 2022
Hello, StacyB77009! Thanks for sharing your experience. We're sorry to hear that your refrigerator hasn't performed as expected. We see you have been in touch with us regarding your concerns and service has been scheduled. If this does not resolve your issues, we’re here to help. Feel free to chat with us online at www.frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Door won't seal
on May 27, 2022
Posted by: Deders
I love the look and size of this unit BUT the door doesn't close 75% of the time. I have to give it a little extra nudge to make sure it closes and the unit keeps "walking back" because of this. I am very frustrated with this issue and wondered if anyone else had this problem as well?
Response from frigidaire.comBy Ashton, Online Outreach Specialist, May 31, 2022
Hi, Deders!
From your description, it sounds like the refrigerator may not be properly leveled. If the appliance is not leveled during installation, the door may be misaligned or have trouble closing and sealing properly. Try placing a level on the top of your fridge at different angles to ensure it is even and not tilted forwards and ensure all four feet are firmly on the floor. Leveling instructions are included on pages 9 and 10 of your Owner's Manual at the following link: https://na2.electroluxmedia.com/Original/Electrolux/Electrolux%20Assets/Document/Complete%20Owners%20Guide/English/A16366505en.pdf.
I hope this information was helpful!
Best,
Ashton
From your description, it sounds like the refrigerator may not be properly leveled. If the appliance is not leveled during installation, the door may be misaligned or have trouble closing and sealing properly. Try placing a level on the top of your fridge at different angles to ensure it is even and not tilted forwards and ensure all four feet are firmly on the floor. Leveling instructions are included on pages 9 and 10 of your Owner's Manual at the following link: https://na2.electroluxmedia.com/Original/Electrolux/Electrolux%20Assets/Document/Complete%20Owners%20Guide/English/A16366505en.pdf.
I hope this information was helpful!
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works
on May 27, 2022
Posted by: Tjef
[This review was collected as part of a promotion.] Haven’t had long but love the space, the lighting.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on May 27, 2022
Posted by: Ivan71
[This review was collected as part of a promotion.] Excellent appliance. It is well designed and power efficient.
Written by a customer while visiting frigidaire.com