Customer reviews from frigidaire.com
Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Average customer rating
4.5
(2,421 Reviews)
Rating breakdown 2,421 reviews
5 Stars
1,811
4 Stars
328
3 Stars
99
2 Stars
62
1 Star
121
Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Customer Rating
5
Freezer fridge pair
on October 12, 2025
Posted by: Schmark
[This review was collected as part of a promotion.] The pair replaced another pair from kenmore pro (the refrigerator started failing). I now get more space and great looking units.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, October 14, 2025
Thank you for your feedback on the 19 Cu. Ft. Single-Door Freezer! We’re glad to hear the new pair has given you more space and a sleek, modern look—especially as a replacement for your previous Kenmore Pro units. We hope you continue to enjoy both the design and performance for years to come.
If you ever need assistance or have questions, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
If you ever need assistance or have questions, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fantastic Single Door Refrigerator
on October 10, 2025
Posted by: KFC3EBR
[This review was collected as part of a promotion.] I wanted more space than my previous Thermador refrigerator had and that's exactly what I got. The large bins on the door hold a lot and that frees up shelf space. No more moving everything around to get an item out. The filtered water on the side is also a great feature. The whole family is very happy with the refrigerator.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, October 13, 2025
Thank you for sharing your positive experience with your new refrigerator! We’re so glad to hear that the extra space and large door bins have made organizing easier and more convenient for you and your family. It’s great to know that the filtered water feature is also a hit!
If you ever need any assistance or have questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you ever need any assistance or have questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Simple, elegant, works
on October 10, 2025
Posted by: Jerhomey
[This review was collected as part of a promotion.] Only time will tell. It seems like refrigerators from the 70s still work great but anything made post 2010 breaks in a few years. So far this unit has done its job, no issues. The trim kit makes it look like a built in when it’s not and maintenance will be easier if there are issues.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, October 13, 2025
Hi there. We appreciate you sharing your thoughts and experience! It’s great to hear that your refrigerator is performing well so far and that you’re enjoying the clean, built-in look with the trim kit — it really does make for a sleek setup. We completely understand your perspective about longevity, and we’re committed to designing appliances that stand the test of time while being easy to maintain.
Thank you for choosing Frigidaire. If you ever have questions or need assistance down the road, our Customer Care Team is happy to help at 1-800-374-4432, Monday through Friday, from 8:30 AM to 8:00 PM EST, or via Live Chat at www.frigidaire.com.
Best Regards,
Ruth
Thank you for choosing Frigidaire. If you ever have questions or need assistance down the road, our Customer Care Team is happy to help at 1-800-374-4432, Monday through Friday, from 8:30 AM to 8:00 PM EST, or via Live Chat at www.frigidaire.com.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Satisfied customer
on October 9, 2025
Posted by: Schmark
[This review was collected as part of a promotion.] This unit was paired with a refrigerator and replaced a Kenmore pair that had a failing fridge. So far the Frigidaire pair is working great and gives us extra space inside the units.
Response from frigidaire.comBy Sam, Online Outreach Specialist, October 10, 2025
Hello Schmark!
Thank you so much for the 5-star rating and for sharing your experience with your new Frigidaire Professional 19 Cu. Ft. Single-Door Freezer (model FPFU19F8WF)! We’re thrilled to hear that your new Frigidaire pair is working great and providing the extra space you need. We truly appreciate you choosing Frigidaire Professional and hope you continue to enjoy your new appliances for many years to come!
If you ever need any assistance, please don’t hesitate to reach out to us via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM EST—we’ll be glad to help. ~ Sam
Thank you so much for the 5-star rating and for sharing your experience with your new Frigidaire Professional 19 Cu. Ft. Single-Door Freezer (model FPFU19F8WF)! We’re thrilled to hear that your new Frigidaire pair is working great and providing the extra space you need. We truly appreciate you choosing Frigidaire Professional and hope you continue to enjoy your new appliances for many years to come!
If you ever need any assistance, please don’t hesitate to reach out to us via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM EST—we’ll be glad to help. ~ Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Exceeds expectations!
on October 7, 2025
Posted by: Tspragg
[This review was collected as part of a promotion.] We absolutely love our counter depth fridge. The extra width gives us more usable space so nothing goes to waste and you can see everything!
Response from frigidaire.comBy Jessica, Online Outreach Specialist, October 7, 2025
Thank you so much for your wonderful review! We’re thrilled to hear that you love your 19 Cu. Ft. Single-Door Freezer and that the extra width is helping you maximize space and keep everything organized. It’s great to know that the counter-depth design is working well for you and ensuring that nothing goes to waste.
We truly appreciate your feedback and are so glad to hear that your freezer is making a positive impact on your kitchen. If you ever have any questions or need assistance in the future, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
We truly appreciate your feedback and are so glad to hear that your freezer is making a positive impact on your kitchen. If you ever have any questions or need assistance in the future, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Freezer
on October 6, 2025
Posted by: kv2025
[This review was collected as part of a promotion.] We have had this freezer for a few weeks. It freezes well, has good visibility of items. I like the soft freeze compartment and the double bin for ice making so you can easily make a double batch of ice if you need it but not take up too much freezer space if you don't need it. Clever design.
Response from frigidaire.comBy Rox, Online Outreach Specialist, October 7, 2025
Hi, Kv2025! We’re so happy to hear that you’re enjoying your new Frigidaire freezer! It’s great to know the soft freeze compartment and double ice bin design are making things more convenient for you. We appreciate your kind words about the thoughtful design. If you ever need assistance or have any questions, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help! -Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect appliance
on October 2, 2025
Posted by: Lexim
[This review was collected as part of a promotion.] We absolutely love our new fridge and freezer. It’s so spacious and bright. Very easy to find things because of the width and not too deep where you have to dig around. Highly recommend. The installation team was also extremely professional and quick with their job.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Gorgeous fridge. Too bad it keeps breaking.
on October 2, 2025
Posted by: rickrom
[This review was collected as part of a promotion.] Purchased in November 2024 after hurricane destroyed my kitchen. Installed in early February. It stopped cooling in August. Took 20 days to get it fixed. 18 days later the exact same issue. Still waiting to hear their excuse.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, October 6, 2025
Hi there. We’re truly sorry to hear about the challenges you’ve faced with your refrigerator, especially after everything you’ve been through rebuilding your kitchen. We understand how frustrating it must be to experience repeated issues and delays. Please reach out to our Customer Care Team at 1-800-374-4432 (Monday–Friday, 8:30 a.m.–8 p.m. ET) or connect with us through Live Chat at www.frigidaire.com
so we can review your case and work toward a proper resolution as quickly as possible. Best Regards, Ruth
so we can review your case and work toward a proper resolution as quickly as possible. Best Regards, Ruth
Written by a customer while visiting frigidaire.com