Customer reviews from frigidaire.com
Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Average customer rating
4.5
(2,385 Reviews)
Rating breakdown 2,385 reviews
5 Stars
1,787
4 Stars
322
3 Stars
97
2 Stars
61
1 Star
118
Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Customer Rating
1
Poor performance
on June 8, 2022
Posted by: Joe from Buffalo
[This review was collected as part of a promotion.] Refrigerator is aesthetically pleasing but poor in performance. The coils on the bottom back keep frosting over. I've had it a little over a month and had to defrost the ice buildup in the fridge 3 times. I called ant the advice was to turn the temperature up in the fridge and it still froze up. There is something wrong with the design that this keeps occurring.
Response from frigidaire.comBy Kailey, Online Outreach Specialist , June 9, 2022
Hello, Joe from Bufflao - thank you for sharing your feedback on your refrigerator. We are bummed to hear that you are having issues with the unit freezing over and that turning the thermostat up did not resolve the issue. Our Customer Care team would be happy to assist you further. Please be on the lookout for an email from us so that we can move forward. Best Regards - Kailey
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 6, 2022
Posted by: Ray Fridge
[This review was collected as part of a promotion.] Good for maintaining counter depth and still having some space.
Written by a customer while visiting frigidaire.com
Customer Rating
4
on June 6, 2022
Posted by: Ray Fridge
[This review was collected as part of a promotion.] Good for maintaining counter depth and still having some space.
Response from frigidaire.comBy Damon, Online Outreach Specialist, June 16, 2022
Hi, Ray Fridge! Thank you for becoming a part of the Frigidaire family! It's great to hear that you're enjoying your refrigerator and the space it provides for your storage needs. Please feel free to contact us on our branded website should you have any questions about using your new appliance. We're more than willing to help! -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
2
Single Door Freezer - Fridgidaire 19cu. ft
on June 5, 2022
Posted by: AEE2006
The Freeze does not have a strong seal when closed. It will defrost randomly when closed. Ice crystals form on the surfaces while door is in closed position. The ice maker is great and generates an abundance of ice. The additional ice bin is a wonderful feature. The storage space on shelves is good. The defrosting / ice crystal formation is concerning.
Response from frigidaire.comBy Damon, Online Outreach Specialist, June 6, 2022
Thank you for your feedback regarding your single-door refrigerator. While we are glad you are enjoying many of your refrigerator's features, we are concerned about the sealing issues you are experiencing. When you have a free moment, please connect with us via Live Chat Monday-Friday 8:30 am-8 pm EST so one of our specialists can assist you better. - Damon
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it thus far
on June 3, 2022
Posted by: Byron Parson Texas
[This review was collected as part of a promotion.] Great price with the look of an expensive unit. it seems to keep items cold and produce fresh. this weekend we are testing out the produce box. Our strawberries with old frig would not last over the weekend. the unit is running good thus far and enjoying it!!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Really nice, just one tiny issue
on June 2, 2022
Posted by: 3dak
[This review was collected as part of a promotion.] I've owned the fridge for 6 months, no serious issues so far. Cooling is consistent, lighting is nice and the shelves are sturdy. It's a sharp looking fridge too. The only issue I've encountered is that the door sometimes needs to be pushed shut to close all the way, just lightly pushing the door won't do it, but maybe that's intentional to seal the door.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 1, 2022
Posted by: efroim
[This review was collected as part of a promotion.] great fridge
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beauty and Function
on May 31, 2022
Posted by: Big Dog 112
[This review was collected as part of a promotion.] Who said a freezer could not be good looking and functional ? This freezer is all of that
Written by a customer while visiting frigidaire.com