Customer reviews from frigidaire.com
Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Stainless steel
Average customer rating
4.5
(2,161 Reviews)
Rating breakdown 2,161 reviews
5 Stars
1,615
4 Stars
289
3 Stars
91
2 Stars
59
1 Star
107
Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Stainless steel
Customer Rating
1
PROBLEMS Less than one week old
on October 31, 2023
Posted by: Mrs PG
The freezer turns on and a few hours later turns off. A buzzer letting you know the power is off sounds at least 3-4 times daily. Someone from Frigidaire came to repair it and said there was nothing wrong with it. WRONG. Very frustrating.
Response from frigidaire.comBy Christi, Online Outreach Specialist, November 1, 2023
Thank you for bringing this to our attention, and we're sorry to hear that the appliance did not live up to your expectations, Mrs PG. Our team will evaluate your review to help implement future design improvements to our product lines. Knowing what is most important to our family only helps us design more products with a better understanding of what is needed for you. Please know that we strive to produce quality products, and your feedback does not go unnoticed. If there is anything we can do to improve your experience, please let us know. You can reach out to us by live chat or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and our experts will be happy to assist. - Christi
Written by a customer while visiting frigidaire.com
Customer Rating
4
Lots of space but a few flaws
on November 1, 2023
Posted by: CTNG
[This review was collected as part of a promotion.] The unit is roomy and lights are well placed, so it fits plenty of food but still easy to find things. The in-door water dispenser is a great feature. It could use a deli drawer and a butter or other indoor drawer. Finally, mine arrived with 2 defective parts and I’ve been having problems getting resolution from Frigidaire
Written by a customer while visiting frigidaire.com
Customer Rating
4
Side by side
on November 2, 2023
Posted by: Gonzotime67
[This review was collected as part of a promotion.] My side by side refrigerator and freezer are great, love the size, the only issue we are having is the compressor motor it off balance and vibrates the refrigerator badly, like a washer that is off balance.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Nice freezer - wish the shelves were deeper and....
on November 2, 2023
Posted by: MurphC24
[This review was collected as part of a promotion.] It is a beautiful freezer however, We have had trouble with the soft drawer freezing the ice cream hard as a rock but that may be a temperature thing. Also, the ice tastes like tap water. Is there something wrong with the filter or is this just the best it can do?
Response from frigidaire.comBy Maria, Online Outreach Specialist, November 3, 2023
Thank you for taking the time to leave us a feedback, Cheryl. We want you to know that your feedback is helpful to us and has not gone unnoticed. The possible reason of the odd flavor of ice is that the ice cubes stored too long may develop an odd flavor. Should you require any further assistance, please do not hesitate to reach out to us via live chat or call us at 1-800-374-4432 Monday-Friday 8:30 am- 8:00 pm EST. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Fridge!
on November 3, 2023
Posted by: Knights_9521
[This review was collected as part of a promotion.] I was used to the regular two door refrigerators all my life, but this one is great! I love that the water is on the inside, not the outside. It gives the refrigerator a much cleaner look with one handle and having the water on the inside.
Written by a customer while visiting frigidaire.com
Customer Rating
5
A Fun Freezer
on November 7, 2023
Posted by: Tle1626
[This review was collected as part of a promotion.] Great freezer. Love the double ice cube buckets and size of cubes. Our friends and family appreciate the ice cream drawer. Perfect temp for easy scooping. Looks beautiful in my pantry and quiet!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my Frigidaire Pro
on November 8, 2023
Posted by: mattman3
[This review was collected as part of a promotion.] Very spacious, well lit, and very well thought out! Performs great and the air purifier in it makes a huge difference.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great style and awesome look.
on November 9, 2023
Posted by: kstacey03
[This review was collected as part of a promotion.] The exterior is great. The inside is even better. VERY bright with durable shelves.
Written by a customer while visiting frigidaire.com