Customer reviews from frigidaire.com
Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Stainless Steel
Average customer rating
4.5
(2,153 Reviews)
Rating breakdown 2,153 reviews
5 Stars
1,612
4 Stars
287
3 Stars
89
2 Stars
59
1 Star
106
Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Stainless Steel
Customer Rating
5
Sleek and Functional
on February 2, 2022
Posted by: Anonymous
[This review was collected as part of a promotion.] Well worth the money for both the fridge and the freezer! Initially you buy based on looks with the hopes of the functionality working out as well, but it wasn’t until we got the refrigerator loaded that we realize how amazing this refrigerator is! There are many features to love, but here are the top ones for our family: the water feature on the inside so it doesn’t obstruct the sleek stainless steel look on the exterior; the temperature zones all seem to keep at their designated temperature (with past fridges this was not the case and food spoiled and withered rather quickly); the functionality of the shelves and door shelves is incredible; and finally there is enough space in here to store enough food for a family of 6 to 8 and still see everything!
Response from frigidaire.comBy Keyanna A., Online Outreach Specialist , March 3, 2022
Hey there, Kimclark. We are thrilled to hear that you and your family are loving the fit, feel, and finish of this new fridge in your home. We are happy to learn its various features are a benefit to you guys. If you happen to have any questions or concerns about your unit, don't hesitate to reach out to us. We are available from 8:30 am to 8 pm EST, Monday through Friday. Contact us by phone at 800-374-4432 or via Live Chat on our website. ~Keyanna
Written by a customer while visiting frigidaire.com
Customer Rating
5
Magical appliance
on February 4, 2022
Posted by: GinatheNurse
[This review was collected as part of a promotion.] We ordered the “twins” for our newly built home. We are still waiting for the trim kit to complete the look but we are very happy with the function of both units. We heard a hum the first week or so but now it’s silent. Excellent, pretty, spacious.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, March 3, 2022
Hi, GinatheNurse!
Thanks for sharing your experience! It's great to hear the twins are working so well for you. I'm sure they'll look even better once the trim kit is installed! Your feedback is much appreciated.
Best,
Ashton
Thanks for sharing your experience! It's great to hear the twins are working so well for you. I'm sure they'll look even better once the trim kit is installed! Your feedback is much appreciated.
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
5
Freezer review
on February 8, 2022
Posted by: Ddddddsssssshhhhhh
[This review was collected as part of a promotion.] Interior space, lighting and ice maker exceed expectations.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 10, 2022
Posted by: Winslow
[This review was collected as part of a promotion.] Excellent refrigerator and freezer duo. Only problem so far - bottom trip will not set properly & falls to floor.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, March 3, 2022
Hi, Winslow!
We're glad to hear you're loving your new fridge! Are you having trouble with one of the drawers or door bins? We would recommend checking the part for any damage or warping to narrow down where the issue is. We'd be happy to assist with a resolution! Feel free to reach out by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
We're glad to hear you're loving your new fridge! Are you having trouble with one of the drawers or door bins? We would recommend checking the part for any damage or warping to narrow down where the issue is. We'd be happy to assist with a resolution! Feel free to reach out by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
1
FPFU19F8WF Freezer
on February 14, 2022
Posted by: Kelly3536
[This review was collected as part of a promotion.] Item looks real good. I've had mine for over one year. I had problems with a loud vibration noise after two weeks. Numerous repair attempts (4 or 5) and the noise keeps returning. I've requested a replacement/new freezer, Frigidaire refuses to replace it. I was required to purchase an extended warranty to ensure the freezer keeps getting serviced. If you looking for a good looking noise free freezer look elsewhere.
Response from frigidaire.comBy Chris Smith, Online Outreach Specialist, February 15, 2022
Thank you for reaching out, Kelly3536! We’re saddened to learn of your experiences with the refrigerator and the services received. We’d like to communicate with you through email to gather more information. Please respond at your convenience! -Chris
Written by a customer while visiting frigidaire.com
Customer Rating
4
on February 14, 2022
Posted by: Charletta
[This review was collected as part of a promotion.] Everything was fine but a piece in the icemaker broke off and waiting on getting it replaced. Hopefully it will be an easy fix.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect
on February 18, 2022
Posted by: Wendy246
[This review was collected as part of a promotion.] This is the perfect size. Holds a lot of stuff but I will never lose the pickle jar in the back! I love it!
Response from frigidaire.comBy Ashton, Online Outreach Specialist, March 3, 2022
Hi, Wendy246!
They look great! We're glad to hear you're able to make the most of the highly visible storage space. Thanks so much for your feedback!
Best,
Ashton
They look great! We're glad to hear you're able to make the most of the highly visible storage space. Thanks so much for your feedback!
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
4
Convenience and style
on February 18, 2022
Posted by: Kaji
[This review was collected as part of a promotion.] Nice to have a larger space to make organization easier. I wish there was a lip on the shelves to prevent items from falling off. Also, if the water access was available on the outside you wouldn’t have to open the door and evacuate the cold.
Written by a customer while visiting frigidaire.com