Customer reviews from frigidaire.com
Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Average customer rating
4.5
(2,321 Reviews)
Rating breakdown 2,321 reviews
5 Stars
1,741
4 Stars
311
3 Stars
96
2 Stars
61
1 Star
112
Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Customer Rating
3
New Refrigerator
on July 20, 2023
Posted by: Loud and vibration
Our builder installed a new Frigidaire freezer/refrigerator combo and periodically the compressor has a significant vibration and makes a loud noise
Response from frigidaire.comBy John, Online Outreach Specialist, July 24, 2023
Good day! Thank you for reaching out to us. Modern, high-efficiency compressors operate much faster than older models. The compressor may have a high-pitched hum or pulsating sound. It is normal for this model to make such noise, but if you think that the noise is no longer normal, our team would like to step in to see how we can help. At your convenience, please connect with us via Live Chat or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. We look forward to hearing from you! Best regards, John.
Written by a customer while visiting frigidaire.com
Customer Rating
5
18 month kitchen renovation
on July 21, 2023
Posted by: MarisaATL
[This review was collected as part of a promotion.] I am thrilled with this column freezer (I have the matching refrigerator too). I like the way the space is allocated. It will hold everything I need (and more). I also like how much ice is produced (and the handy scoop that came with it). It's my first column set and I can't imagine going back to a combined unit while I have kids living at home.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Great appliance as long as it works!
on July 21, 2023
Posted by: Danielle_121685
[This review was collected as part of a promotion.] Purchased the Frigidaire Pro Twins for our new build back in May of last year. Had them delivered and set up when we moved in October. They quit working in April after 6-7 months of use. We didn’t get a replacement until July. Warranty and service is terrible. They’re nice big sizes and can store tons of groceries. Just hope you get one that lasts!
Response from frigidaire.comBy Owen, Online Outreach Specialist, July 24, 2023
Hello danielle_121685,
We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 22, 2023
Posted by: bob 36
[This review was collected as part of a promotion.] the side by side by side units look good and are both working. If I can suggest, you might want to put wheels on these units as they come out of the factory
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 24, 2023
Posted by: FridgeKing2
[This review was collected as part of a promotion.] Great updated product. Replaced one from 2013 with nice improvements all around.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love this!
on July 24, 2023
Posted by: JnfrRne
[This review was collected as part of a promotion.] A game changer in our kitchen. We had deep freezes so really didn't need one as part of the refrigerator unit. The counter depth makes it easier to keep inventory and he many shelves keep everything very organized. The abundant lighting in it makes it so easy to quickly find whatever you need. We have even noticed that much less food has been wasted since purchasing this one. Was money well spent so far! Very hopeful that it lasts us many years to come.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 27, 2023
Posted by: MMPM
[This review was collected as part of a promotion.] We really like this refrigerator! It's perfect!
Written by a customer while visiting frigidaire.com
Customer Rating
5
We love the Freezer!
on July 28, 2023
Posted by: Kalessie
[This review was collected as part of a promotion.] We love the freezer. Lots of space, I use each drawer to separate my meat, poultry, frozen veggies and ice-cream. Best buy ever!
Written by a customer while visiting frigidaire.com