Customer reviews from frigidaire.com
Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Average customer rating
4.5
(2,321 Reviews)
Rating breakdown 2,321 reviews
5 Stars
1,741
4 Stars
311
3 Stars
96
2 Stars
61
1 Star
112
Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Customer Rating
4
Ample space, but has ice build up
on July 12, 2023
Posted by: DW14
[This review was collected as part of a promotion.] Lots of space for ample freezer storage. Only negative so far is icing behind the ice maker. I've had to chip away and defrost the lower portion of the freezer twice to keep the ice maker working.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 12, 2023
Posted by: Brookecookie
[This review was collected as part of a promotion.] Great fridge. Lots of storage and space.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Piece of Junk
on July 13, 2023
Posted by: AmyinTX
The control board on our fridge died after 1 year. They wanted me to wait a month to have it repaired so I paid out of pocket to have it repaired the same week. They've refused to reimburse me for this piece of junk so I will never purchase another product from this company.
Response from frigidaire.comBy Angel, Online Outreach Specialist, July 14, 2023
Hello, AmyinTX!
We are sorry to hear that you have experienced any issues with your refrigerator and thank you for bringing it to our attention. While we were unable to locate any contact with us pertaining to your concerns. We would like to ensure that you are properly assisted, and your refrigerator is performing as designed. So that we can do so, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. We look forward to speaking with you!-Angel
We are sorry to hear that you have experienced any issues with your refrigerator and thank you for bringing it to our attention. While we were unable to locate any contact with us pertaining to your concerns. We would like to ensure that you are properly assisted, and your refrigerator is performing as designed. So that we can do so, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. We look forward to speaking with you!-Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Finally found what my wife wanted!
on July 14, 2023
Posted by: Larry56
[This review was collected as part of a promotion.] We purchased the fridge and freezer side by side for our retirement home. Been looking at different options and the the roof opened up and these models shown through!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Absolutely love
on July 18, 2023
Posted by: Naomi B
[This review was collected as part of a promotion.] I love the stainless steel appliances there absolutely everything
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Fridge!
on July 19, 2023
Posted by: Sums17
[This review was collected as part of a promotion.] Awesome fridge, very nice looking. Super functional interior.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great refrigerator
on July 19, 2023
Posted by: Shagen307
[This review was collected as part of a promotion.] This is our second refrigerator off this model. We liked the first one and wanted to replace it with the same one. Love the new features!
Written by a customer while visiting frigidaire.com
Customer Rating
2
Compressor noise and fit/finish issues
on July 20, 2023
Posted by: Soft Drawer Miss
Our builder installed a new Frigidaire freezer/refrigerator combo and we have two significant issues: 1) periodically the compressor has a significant vibration and makes a loud noise, and 2) the two tabs in the Soft Freeze Drawer come nowhere close to the slot openings in the slider making the drawer useless since only one side is attached (gap is >1/2 inch).
Response from frigidaire.comBy Angel, Online Outreach Specialist, July 21, 2023
Hello, Valued Consumer!
We never like to see our family unhappy with their appliance or the service provided. We would love it if you gave us another chance to possibly make things better. These are some type of noise that may hear and considered as normal; Snapping/Clicking-Electronic Control & Automatic Defrost Control-These parts can produce a snapping or clicking sound when turning parts of the cooling system on and off, or activating a defrost cycle. Evaporator Fans-You may hear air being forced through the refrigerator by the evaporator fans. Condenser Fan-You may hear air being forced through the condenser by the fan. Condenser-May create minimal sounds from forced air. Humming / Pulsating-The compressor may have a high-pitched hum or pulsating sound. If you feel that the sound is no longer tolerable and is not normal anymore, our team would like to step in and assist you with resolutions. Feel free to connect with us via live chat or by calling us at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST.-Angel
We never like to see our family unhappy with their appliance or the service provided. We would love it if you gave us another chance to possibly make things better. These are some type of noise that may hear and considered as normal; Snapping/Clicking-Electronic Control & Automatic Defrost Control-These parts can produce a snapping or clicking sound when turning parts of the cooling system on and off, or activating a defrost cycle. Evaporator Fans-You may hear air being forced through the refrigerator by the evaporator fans. Condenser Fan-You may hear air being forced through the condenser by the fan. Condenser-May create minimal sounds from forced air. Humming / Pulsating-The compressor may have a high-pitched hum or pulsating sound. If you feel that the sound is no longer tolerable and is not normal anymore, our team would like to step in and assist you with resolutions. Feel free to connect with us via live chat or by calling us at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST.-Angel
Written by a customer while visiting frigidaire.com