Customer reviews from frigidaire.com
Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Stainless steel
Average customer rating
4.5
(2,216 Reviews)
Rating breakdown 2,216 reviews
5 Stars
1,661
4 Stars
296
3 Stars
92
2 Stars
59
1 Star
108
Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Stainless steel
Customer Rating
5
Great Fridge!
on July 19, 2023
Posted by: Sums17
[This review was collected as part of a promotion.] Awesome fridge, very nice looking. Super functional interior.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great refrigerator
on July 19, 2023
Posted by: Shagen307
[This review was collected as part of a promotion.] This is our second refrigerator off this model. We liked the first one and wanted to replace it with the same one. Love the new features!
Written by a customer while visiting frigidaire.com
Customer Rating
2
Compressor noise and fit/finish issues
on July 20, 2023
Posted by: Soft Drawer Miss
Our builder installed a new Frigidaire freezer/refrigerator combo and we have two significant issues: 1) periodically the compressor has a significant vibration and makes a loud noise, and 2) the two tabs in the Soft Freeze Drawer come nowhere close to the slot openings in the slider making the drawer useless since only one side is attached (gap is >1/2 inch).
Response from frigidaire.comBy Angel, Online Outreach Specialist, July 21, 2023
Hello, Valued Consumer!
We never like to see our family unhappy with their appliance or the service provided. We would love it if you gave us another chance to possibly make things better. These are some type of noise that may hear and considered as normal; Snapping/Clicking-Electronic Control & Automatic Defrost Control-These parts can produce a snapping or clicking sound when turning parts of the cooling system on and off, or activating a defrost cycle. Evaporator Fans-You may hear air being forced through the refrigerator by the evaporator fans. Condenser Fan-You may hear air being forced through the condenser by the fan. Condenser-May create minimal sounds from forced air. Humming / Pulsating-The compressor may have a high-pitched hum or pulsating sound. If you feel that the sound is no longer tolerable and is not normal anymore, our team would like to step in and assist you with resolutions. Feel free to connect with us via live chat or by calling us at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST.-Angel
We never like to see our family unhappy with their appliance or the service provided. We would love it if you gave us another chance to possibly make things better. These are some type of noise that may hear and considered as normal; Snapping/Clicking-Electronic Control & Automatic Defrost Control-These parts can produce a snapping or clicking sound when turning parts of the cooling system on and off, or activating a defrost cycle. Evaporator Fans-You may hear air being forced through the refrigerator by the evaporator fans. Condenser Fan-You may hear air being forced through the condenser by the fan. Condenser-May create minimal sounds from forced air. Humming / Pulsating-The compressor may have a high-pitched hum or pulsating sound. If you feel that the sound is no longer tolerable and is not normal anymore, our team would like to step in and assist you with resolutions. Feel free to connect with us via live chat or by calling us at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST.-Angel
Written by a customer while visiting frigidaire.com
Customer Rating
3
New Refrigerator
on July 20, 2023
Posted by: Loud and vibration
Our builder installed a new Frigidaire freezer/refrigerator combo and periodically the compressor has a significant vibration and makes a loud noise
Response from frigidaire.comBy John, Online Outreach Specialist, July 24, 2023
Good day! Thank you for reaching out to us. Modern, high-efficiency compressors operate much faster than older models. The compressor may have a high-pitched hum or pulsating sound. It is normal for this model to make such noise, but if you think that the noise is no longer normal, our team would like to step in to see how we can help. At your convenience, please connect with us via Live Chat or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. We look forward to hearing from you! Best regards, John.
Written by a customer while visiting frigidaire.com
Customer Rating
5
18 month kitchen renovation
on July 21, 2023
Posted by: MarisaATL
[This review was collected as part of a promotion.] I am thrilled with this column freezer (I have the matching refrigerator too). I like the way the space is allocated. It will hold everything I need (and more). I also like how much ice is produced (and the handy scoop that came with it). It's my first column set and I can't imagine going back to a combined unit while I have kids living at home.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Great appliance as long as it works!
on July 21, 2023
Posted by: Danielle_121685
[This review was collected as part of a promotion.] Purchased the Frigidaire Pro Twins for our new build back in May of last year. Had them delivered and set up when we moved in October. They quit working in April after 6-7 months of use. We didn’t get a replacement until July. Warranty and service is terrible. They’re nice big sizes and can store tons of groceries. Just hope you get one that lasts!
Response from frigidaire.comBy Owen, Online Outreach Specialist, July 24, 2023
Hello danielle_121685,
We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 22, 2023
Posted by: bob 36
[This review was collected as part of a promotion.] the side by side by side units look good and are both working. If I can suggest, you might want to put wheels on these units as they come out of the factory
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 24, 2023
Posted by: FridgeKing2
[This review was collected as part of a promotion.] Great updated product. Replaced one from 2013 with nice improvements all around.
Written by a customer while visiting frigidaire.com