Customer reviews from frigidaire.ca
Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Average customer rating
4.4
(144 Reviews)
Rating breakdown 144 reviews
5 Stars
96
4 Stars
31
3 Stars
7
2 Stars
1
1 Star
9
88%of customers recommend this product.
(
119 out of
135)
Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Customer Rating
5
Very pleased with this freezer. The shelves are smaller than the previous one but I like the ice maker and door options much better
on March 16, 2026
Posted by: kmtt
Overall nice appearance and easy to maintain. VEry quiet while running
I would recommend this to a friend!
Response from frigidaire.caBy John, Social Outreach Specialist, March 18, 2026
Hello, Kmyy. Thank you for your thoughtful feedback and for choosing our product. We truly appreciate your trust and are delighted to know that you are satisfied with your purchase. Please be assured that we remain committed to delivering quality products that reflect the value of the investment you have made. We will continuously seek opportunities to exceed your expectations and meet your needs with the highest standards. Should you require any assistance, please do not hesitate to reach out to us at 1-800-265-8352, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. It would be our pleasure to assist you. Thank you once again for your support. -John
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Soft freeze drawer is so good
on March 3, 2026
Posted by: Gen16
This freezer is really good but the soft freeze drawer is my favorite thing. It works so well.
Response from frigidaire.caBy Christian, Online Outreach Specialist, March 3, 2026
Thank you for your feedback! We’re so glad to hear that you’re enjoying your freezer, and it’s great that the soft freeze drawer is working perfectly for your needs. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at frigidaire.ca or call us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great features and the space inside can hold everything.
on March 2, 2026
Posted by: rszuuts
This freezer was a warranty replacement for an issue we had with the ice maker in the original one. Before the issue with the ice maker we were really happy with the unit and wanted it replaced with the same model and features.
I would recommend this to a friend!
Response from frigidaire.caBy Reed, Online Outreach Specialist, March 3, 2026
Hi rszuuts,
Thank you for sharing your experience. We’re glad to hear that you were happy with the unit overall before the ice maker issue occurred, and that you chose to have it replaced with the same model and features. That really means a lot to us.
We hope the replacement freezer continues to meet your expectations and provides the reliable performance you were enjoying before. If you ever have any questions or need assistance with your appliance, please feel free to connect with us via Live Chat at Frigidaire.ca or call 1-800-265-8352, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. We’re always happy to help.
— Reed
Thank you for sharing your experience. We’re glad to hear that you were happy with the unit overall before the ice maker issue occurred, and that you chose to have it replaced with the same model and features. That really means a lot to us.
We hope the replacement freezer continues to meet your expectations and provides the reliable performance you were enjoying before. If you ever have any questions or need assistance with your appliance, please feel free to connect with us via Live Chat at Frigidaire.ca or call 1-800-265-8352, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. We’re always happy to help.
— Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
1
Quality Control
on March 1, 2026
Posted by: vaughnk
This is now our 2nd replacement of this freezer. Issues have included faulty motherboards, poorly installed door gaskets.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Jessica, Online Outreach Specialist, March 2, 2026
Thank you for making time to provide us with your feedback. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis.
This is not the experience we want to provide, and we appreciate you bringing these concerns to our attention. I can see that you are working with our Customer Care Team toward a resolution. If you need further assistance, please feel free to contact us by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. ET, and we’ll be happy to assist. - Jessica
This is not the experience we want to provide, and we appreciate you bringing these concerns to our attention. I can see that you are working with our Customer Care Team toward a resolution. If you need further assistance, please feel free to contact us by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. ET, and we’ll be happy to assist. - Jessica
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Replacement of previous models
on February 24, 2026
Posted by: Dadmigo
We recently replaced our 11 year old pair of side-by-side Frigidaire Professional refrigerator and freezer with the new models. We were quite happy with the previous models but the evaporators on both had started to fail. We hope the new ones will last as long or longer.
I would recommend this to a friend!
Response from frigidaire.caBy Reed, Online Outreach Specialist, February 24, 2026
Hi Dadmigo, thank you for your continued trust in Frigidaire. We’re honored that after 11 years with your previous Professional refrigerator and freezer, you chose to replace them with our newer models. It’s wonderful to hear you were happy with the originals, and we truly hope your new units provide the same—if not even longer—reliable performance for years to come.
If you ever have questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.ca or by phone at 1-800-265-8352, Monday through Friday, 8:30 AM – 8 PM ET. We’re always happy to help.
— Reed
If you ever have questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.ca or by phone at 1-800-265-8352, Monday through Friday, 8:30 AM – 8 PM ET. We’re always happy to help.
— Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great functionalities
on January 2, 2026
Posted by: Ongom
My Frigadier performs beyond what I expected of it. It is a great piece of machine.
I would recommend this to a friend!
Response from frigidaire.caBy Jessica, Online Outreach Specialist, January 5, 2026
Thank you for your feedback! We’re thrilled to hear that your 19 Cu. Ft. Single-Door Freezer is performing beyond your expectations. We appreciate your review and hope it continues to serve you reliably for years to come! Should you have any additional questions or concerns, please don't hesitate to call us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. ET, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Nice Fridge
on December 23, 2025
Posted by: Bartlaw
Bought a month ago - easy to use nice fridge lots of storage. Not as deep as our last one but more room.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
1
Garbage
on June 23, 2025
Posted by: Uxbridge
Do not buy this freezer, after 2 years they just told me its un repairable and I have to buy a new one. What a waste of money
No, I would not recommend this to a friend.
Response from frigidaire.caBy Jessica, Online Outreach Specialist, June 24, 2025
Thank you for sharing your experience, and we sincerely apologize for the frustration this situation has caused you. We understand how disappointing it is when an appliance no longer functions as expected, especially after investing in it.
While we strive to design durable products, we understand that, in some cases, issues can arise as the appliance ages. If the unit is no longer repairable, we deeply regret that this was the outcome for you, and we can imagine how disappointing it must be to face the need for a replacement.
I can see that you have been assisted by one of our customer service representatives toward a resolution. If you need further assistance, please feel free to contact us by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. ET, and we’ll be happy to assist.
While we strive to design durable products, we understand that, in some cases, issues can arise as the appliance ages. If the unit is no longer repairable, we deeply regret that this was the outcome for you, and we can imagine how disappointing it must be to face the need for a replacement.
I can see that you have been assisted by one of our customer service representatives toward a resolution. If you need further assistance, please feel free to contact us by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. ET, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.ca