Customer reviews from frigidaire.com
Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Average customer rating
4.5
(2,421 Reviews)
Rating breakdown 2,421 reviews
5 Stars
1,811
4 Stars
328
3 Stars
99
2 Stars
62
1 Star
121
Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Customer Rating
5
Freezer
on August 26, 2022
Posted by: Spot47
[This review was collected as part of a promotion.] Very nice and efficient
Written by a customer while visiting frigidaire.com
Customer Rating
4
Mixed
on August 25, 2022
Posted by: Paired up
[This review was collected as part of a promotion.] Love this full sized refrigerator. It is paired with the same full sized freezer. Would be rated 5 stars but…. The brand new freezer did not work (would not freeze), so warranty covered three service calls and three parts ordered. Took 2 months. Turns out there was hardly any “Freon” in it. The factory uses nitrogen to test for leaks but they didn’t fill it with Freon after they tested it. After all of that, it now works really well, it is now paired with the refrigerator and it looks and works beautiful! Happy.
Response from frigidaire.comBy Bianca, Online Outreach Specialist , September 1, 2022
Thanks for sharing your experience with us. We are bummed to hear you had issues with your freezer. We are glad the issue was resolved and you are enjoying both of your units. -Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
1
Built-in side by side unit
on August 25, 2022
Posted by: NA13
We purchased our house new 2 years ago and our side by side freezer and refrigerators have been nothing but problems. First the refrigerator broke and after having almost every single internal piece replaced over the course of ~8months it was not able to be repaired. In the meantime that model was discontinued and this model was produced, so we had to buy a new freezer with the new refrigerator because you couldn't put a new model next to the old model in a built-in space. Well within 2wks of install of the new refrigerator and freezer the freezer ice maker broke, leaking water all over our hardwood floors. It was determined to be an internal leak and so it was replaced with a new freezer. It has been 48hrs, it is still not down to temperature and is not making ice. We love the size and we're excited with a family of 5 to have the large space but it has been frustrating.
Response from frigidaire.comBy Briana , Online Outreach Specialist , August 26, 2022
Hello, NA13! Thank you for sharing your experience with us. We are sorry to hear that you have not had the best experience with your refrigerator. In researching, we see where you are being assisted with your concerns. Should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 25, 2022
Posted by: Hilary Hill
[This review was collected as part of a promotion.] We are a family of six and I am so happy my husband convinced me to get this refrigerator. We also have the single door freezer. It is my favorite appliance in our new home. Initially, I thought it was not deep enough for my liking however I have come to like the depth, because it keeps us from wasting food. No longer do things get shoved to the back never to be seen again. I really like the door design as there are a lot of options for the shelves.
Response from frigidaire.comBy Bianca, Online Outreach Specialist , September 9, 2022
Thanks for sharing your story with us. We are delighted to hear you are loving your new Frigidaire refrigerator in your new home. I couldn't agree with you more, you made an excellent choice. -Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 25, 2022
Posted by: Eyedoctor71
[This review was collected as part of a promotion.] I LOVE THIS REFRIGERATOR!!! It looks phenomenal and have had no issues with it. I get many compliments when people come over. It was the perfect addition to my kitchen. It is the second one I’ve bought, the first one lasted 17 years!!!!
Response from frigidaire.comBy Bianca, Online Outreach Specialist , September 9, 2022
We are happy to hear you are loving your new Frigidaire. We work hard every day to make sure owners like you have everything they need. Thanks for your loyalty. -Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
5
Stunning!
on August 25, 2022
Posted by: giddy4000
[This review was collected as part of a promotion.] We love this Freezer. The appearance is stunning in our kitchen. I especially love the additional ice tray to be able to store more ice, very helpful when you haven't gotten a free standing ice maker yet!
Response from frigidaire.comBy Bianca, Online Outreach Specialist, September 13, 2022
We appreciate you taking the time to share your feedback with us. We are delighted to hear you are loving your new freezer. -Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire Pro Series Refrigerator & Freezer
on August 25, 2022
Posted by: Kate1158
[This review was collected as part of a promotion.] Our new home is very enhanced by this option. With the trim kit, you cannot tell it from the models that cost thousands more. Well lit, spacious, clean front, water and double ice bin inside. We love it! No need for an additional freezer!
Response from frigidaire.comBy Anna, Online Outreach Specialist, September 28, 2022
Music to our ears Kate! We are overjoyed to hear you are enjoying all the design and performance features of your new single door freezer. Additionally, this model features the power outage assurance. Designed to keep food frozen for over two days if there is a power outage with our superior tight seal that locks in cold air.
Should you need any assistance in the future, our Live Chat Team is available on Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30 am – 8 pm (EST).
Best Wishes, Anna
Should you need any assistance in the future, our Live Chat Team is available on Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30 am – 8 pm (EST).
Best Wishes, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
5
Paired with freezer
on August 25, 2022
Posted by: Timmit
[This review was collected as part of a promotion.] I paired it with freezer and put trim kit on, it looks great, is quiet, makes a lot of ice.
My wife and are very pleased with our purchase.
My wife and are very pleased with our purchase.
Written by a customer while visiting frigidaire.com