Customer reviews from frigidaire.com
Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Average customer rating
4.5
(2,321 Reviews)
Rating breakdown 2,321 reviews
5 Stars
1,741
4 Stars
311
3 Stars
96
2 Stars
61
1 Star
112
Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Customer Rating
3
Beautiful fridge, but could be better
on June 12, 2023
Posted by: AngSch24
Beautiful looking fridge but gave could be better designed. The Crisp Seal drawer wouldn't close properly. Took 8 months to get a new drawer and new sliders and it still doesn't close properly (needs to be slammed shut and sometimes still pops open). The water dispenser was leaking from the water filter - we found out that one line was totally snapped and the other wasn't even attached. Also annoyed that we have to buy a filter to bypass the filtration system, since we have our own filtration system. Would have been nice to have a separate small drawer for deli meats/cheese and other smaller items.
Response from frigidaire.comBy Rowena , Online Outreach Specialist, June 13, 2023
Hello! We're happy to hear that you like the exterior design of your Single door refrigerator and I understand you are encountering some resistance with your crisper drawers. You may find that rubbing the crisper drawer edges with wax paper will allow them to glide easier and alleviate the friction you are experiencing. And it really requires a bypass if you have your own water filtration system. Rest assured that our team will evaluate your review to help in implementing future design improvements to our product lines. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
So bright and just right
on June 14, 2023
Posted by: Dh321
[This review was collected as part of a promotion.] We had a standing deep freeze, and after our last fridge went out, we decided to go for just a fridge. After months of searching we just happen to stumble across this and decided on it. After a few weeks of use, I love it. Has so much room, I can't even get it full because I'm so used to a small fridge. Definitely will come in handy as our family grows
Written by a customer while visiting frigidaire.com
Customer Rating
5
Good quality
on June 15, 2023
Posted by: Tro60
[This review was collected as part of a promotion.] Good quality and design
Written by a customer while visiting frigidaire.com
Customer Rating
4
on June 18, 2023
Posted by: Mtananasmom
[This review was collected as part of a promotion.] I love how this looks and fits into my kitchen, just not very deep.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Love the freezer
on June 20, 2023
Posted by: tnthomas1103
[This review was collected as part of a promotion.] Love our new Frigidaire freezer! Lots of storage and variations in shelfs and shelf heights. Only thing I would rate less than a 5 star is the ice storage location. I am a tall man and it's a little low for me to reach down. On the other hand, my wife is very petite, so loves it!
Written by a customer while visiting frigidaire.com
Customer Rating
3
on June 23, 2023
Posted by: Dizzle503
[This review was collected as part of a promotion.] Either I got a dud or Standard TV installed it incorrectly but it’s leaking. Took two tries to fix. I do like the water feature. Now dealing with Standard TV for water damage to my floors and base board.
Response from frigidaire.comBy Angel, Online Outreach Specialist, June 26, 2023
Hi, Dizzle503!
We're sorry to hear about your frustrations and appreciate you taking the time to voice your concerns. We would love the opportunity to see how we can help to resolve this matter. For water leaking issues, this could be caused by a loose connection from the house water supply line to the ice maker water valve. Have the consumer check the valve connection and tighten if necessary. Should you ever need any assistance or have any additional concerns, feel free to contact us via Live Chat or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST and we will dive right in. We look forward to hearing from you! -Angel
We're sorry to hear about your frustrations and appreciate you taking the time to voice your concerns. We would love the opportunity to see how we can help to resolve this matter. For water leaking issues, this could be caused by a loose connection from the house water supply line to the ice maker water valve. Have the consumer check the valve connection and tighten if necessary. Should you ever need any assistance or have any additional concerns, feel free to contact us via Live Chat or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST and we will dive right in. We look forward to hearing from you! -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
So far so good!
on June 24, 2023
Posted by: Lightweightcat
[This review was collected as part of a promotion.] Just replaced our older model with the newer model. Love the interior water dispenser! Shelving and lighting is also better than the previous model. Very pleased with our purchase!
Written by a customer while visiting frigidaire.com
Customer Rating
2
Fridge and freezer
on June 28, 2023
Posted by: Natha
[This review was collected as part of a promotion.] Just purchased freeze and fridge and called in for service repairs. Fridge drawer won't close properly and technician ordered parts and yet to comeback again for fix. Freezer icemaker has water leak and unit needs to be replaced.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 29, 2023
Hi, Natha. We really appreciate you taking the time to provide feedback. We understand the need to have a working appliance at home and have your unit fixed. We've checked, and we see that our back office team has submitted the order for the replacement of your unit. We hope that you will receive it soon. If you have other questions, kindly reach out to us via live chat or phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST, and we'll be happy to assist.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com