Customer reviews from frigidaire.com
Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Average customer rating
4.5
(2,321 Reviews)
Rating breakdown 2,321 reviews
5 Stars
1,741
4 Stars
311
3 Stars
96
2 Stars
61
1 Star
112
Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Customer Rating
5
Adds class to our kitchen
on June 5, 2023
Posted by: cdrg
[This review was collected as part of a promotion.] This was a replacement for the fridge I accidentally destroyed (long story). Nice to now have built in water inside with the almost invisible pop out water dispenser. We separated them (see pic) rather than put together as most do.
Written by a customer while visiting frigidaire.com
Customer Rating
1
New design awful
on June 6, 2023
Posted by: Llf14244
Had to replace my old refrigerator and freezer due to new design. Hate the new design so low to the ground and scrape your foot every time you open it! Panel on top and bottom have been re-ordered due to original being incorrect. Three weeks later still waiting on it.
Response from frigidaire.comBy Owen, Online Outreach Specialist, June 7, 2023
Hello liz14244,
Thank you for taking time to send us a review in regards with the unit. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're saddened to hear that the new design doesn't fit with what you like, please know our design and engineer teams are constantly monitoring our brand pages for feedback and experiences so that we can improved and get more idea what our family wants, Rest assured that your feedback does not go unnoticed. Moving forward, you can check our other unit in our website www.frigidaire.com as we have different kind of model that you might like, If you need assistance. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Thank you for taking time to send us a review in regards with the unit. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're saddened to hear that the new design doesn't fit with what you like, please know our design and engineer teams are constantly monitoring our brand pages for feedback and experiences so that we can improved and get more idea what our family wants, Rest assured that your feedback does not go unnoticed. Moving forward, you can check our other unit in our website www.frigidaire.com as we have different kind of model that you might like, If you need assistance. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Room for everything!
on June 8, 2023
Posted by: CandyJo
[This review was collected as part of a promotion.] Beautiful appliance with room for everything! I added a few small Lazy Susan’s and shelf dividers for organization. It’s wonderful. I can fit even more! The door holds so much and keeps things well organized!
Written by a customer while visiting frigidaire.com
Customer Rating
2
2 weeks with new freezer and it quit running
on June 8, 2023
Posted by: Nickg70710
[This review was collected as part of a promotion.] We have had the new freezer for 2 weeks and found it not running yesterday. We did what we do with all appliances, etc. Unplugged it for 15 minutes to reset it. It seems to be running now but never heard back from Bellelo's. Very disappointed in the service. Fingers crossed that will be our last issue for a while.
Response from frigidaire.comBy Christian , Online Outreach Specialist, June 9, 2023
Hi Nick!
We're sorry to hear that you had a bad experience with your freezer in such a short time.Please know that it's important for us to hear if our products are meeting our consumers' expectations.At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
We're sorry to hear that you had a bad experience with your freezer in such a short time.Please know that it's important for us to hear if our products are meeting our consumers' expectations.At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
2
Not as expected
on June 9, 2023
Posted by: arkansas_girl
[This review was collected as part of a promotion.] Not as much space as previous model I owned and although it is pretty not really happy with the lack of door space or shelf space.
Response from frigidaire.comBy Lauren, Online Outreach Specialist, June 12, 2023
Good day, Rebecca! Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. Please know that we strive to produce quality products, and your feedback does not go unnoticed. Your comments are vital to our efforts to improve future appliances. If you have any additional suggestions, comments, or concerns, please connect with us via live chat or by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
Best Regards,
Lauren
Best Regards,
Lauren
Written by a customer while visiting frigidaire.com
Customer Rating
2
This is a bust-
on June 11, 2023
Posted by: Kitchen make over
So disappointing. They are cute and fictional. We purchased both fridge and freezer March 2022. The freezer beeped and sawed high temp and stop cooling. It totally defrost everything. Only good thing is we were home and able to remove the food so it would not go bad but had to get it repaired as it was out of warranty. Now 2 weeks later the fridge is doing the same thing.
Response from frigidaire.comBy John, Online Outreach Specialist, June 12, 2023
Hi there, our valued customer. We are disheartened to hear this has been your experience with your refrigerator in such a short time. Please know that this is not the effortless experience we strive for. Regarding your concern, please make sure that the refrigerator is set to the correct and recommended setting and that the door is closing properly. If these troubleshooting guides won't help, we would like the opportunity to investigate your concerns further to properly assist you. At your convenience, please contact us via Live Chat or call us at 1-800-374-4432, Monda–Friday, 8:30 am-8 pm EST, and we will dive right in. We look forward to hearing from you! Best regards, John.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Bought 2 of these!
on June 11, 2023
Posted by: Carrieann
[This review was collected as part of a promotion.] We bought two of these to look like a freezer/fridge combo but both are fridges. They are the perfect amount of space. Make sure you buy the kit to reverse the other handle. We love them!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Fridge
on June 12, 2023
Posted by: Produce Fridge
[This review was collected as part of a promotion.] After a few weeks installed I am really liking the fridge. This a second fridge for me to store bulk produce. So far it is keeping fruits and veggies very well. Celery is looking good after a week and a half. Love the storage size and the quality of the fridge seems very good.
Written by a customer while visiting frigidaire.com